Hard Rock Hotel Shenzhen

Communal lounge/ TV room, Bed, Natural landscape, Photo of the whole room, Seating area, Bedroom, hair dresser

Communal lounge/ TV room, Natural landscape, Living room

8.3 / 10.0

Outstanding(148 Ratings)

Hotel in Shenzhen

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

With Songyuanxia Park as its backdrop, Hard Rock Hotel Shenzhen offers upscale accommodation with a rooftop pool and a fitness centre in the Mission Hills area of Shenzhen.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Shenzhen

Nearby attractions

Hong Kong Museum of History

48.1 mi

Hong Kong Heritage Museum

40.3 mi

Hong Kong Museum of Art

48.9 mi

Jordan Valley Park

46.4 mi

Available Rooms

Large Single Room

1 King • 667 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Suite with City View

1 Queen • 947 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Junior Suite

2 Single • 828 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hard Rock Hotel Shenzhen

$$$$

8.3 / 10.0

Outstanding(148 Ratings)

Hotel in Shenzhen

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

With Songyuanxia Park as its backdrop, Hard Rock Hotel Shenzhen offers upscale accommodation with a rooftop pool and a fitness centre in the Mission Hills area of Shenzhen.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Shenzhen

Nearby attractions

Hong Kong Museum of History

48.1 mi

Hong Kong Heritage Museum

40.3 mi

Hong Kong Museum of Art

48.9 mi

Jordan Valley Park

46.4 mi

Available Rooms

Large Single Room

1 King • 667 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Suite with City View

1 Queen • 947 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Junior Suite

2 Single • 828 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior King Room

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Twin Room

2 Single • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.3 / 10.0

Outstanding(148 Ratings)

100% verified reviews

8.0 / 10.0

Oct 2024

員工很友善，送了下午茶給我們，但因為我們想先去滑雪，櫃台員工知道後就加了我們微信，我們差不多回酒店時通知他，他便替我們請餐廳預備，十分貼心

員工友善及貼心

7.0 / 10.0

Mar 2024

Bien

La música por todo el hotel

Casi nadie habla inglés

7.0 / 10.0

Oct 2023

A decent hotel

Bed is very comfortable.

Breakfast - food is not hot enough.

7.0 / 10.0

Sep 2023

Was a great hotel, not the same since Covid. Where's the manager?

Great location and nice rooms. Maid service excellent. Love the breakfast buffet. Decent internet. Free shuttle service to the mall and Mission Hills golf.

Check-in staff inconsistent responses to room inquiries. Some front desk staff had no usable English. Hard Rock cafe in total disarray: Staff ignoring customers, getting orders wrong, zero English. Can't charge meal to room. Guy from Turkey asked me for help because he couldn't communicate with staff. Items on menu not available and staff unable to communicate alternatives. Seriously needs attention.

5.0 / 10.0

Aug 2023

Swimming Pool is too small and the GYM room no one manage (air conditioner ，TV，music system all closed in the morning ti

Location

Swimming Pool and GYM

8.0 / 10.0

Aug 2023

Very good

Great quality room, very spacious Panoramic view

Swimming caps obligation at the pool

7.0 / 10.0

Jun 2023

not up to expectations

good music

the bath tub was not up to expectations having booked a suit. it should be bigger. also the room smells of cigarettes even it mentioned that the hotel is No Smoking Hotel

7.0 / 10.0

Apr 2023

hotel was fair with value but locations are not convenient for work

hard rock image

location

10.0 / 10.0

Apr 2023

worth the price. staff are very polite and respectful and also very very helpful

everything was great. would have loved a complimentary service for airport pickup and drop offs.

nothing

8.0 / 10.0

Apr 2023

Very good

Great Location

8.0 / 10.0

Feb 2023

Very good

Great service thanks to Aaron.

7.0 / 10.0

Feb 2023

Good

breakfast is not good. Electric plug doesn’t work

9.0 / 10.0

Jan 2023

Fabulous stay *.*

I loved the huge bathtub and the bed in our large single room!! We travelled with our cat and the hotel prepared a litter box, cat litter, cat bed, food and drink bowls for our cat, how lovely! We also liked the design and the music, it has really good vibes. The staff was really kind and helpful with us, they made our stay fabulous, we're so thankful! Breakfast was nice and delicious and luckily it's available until 10.30. Overall, it was an outstanding hotel experience *.*

None :)

5.0 / 10.0

Jan 2023

they canceled an event that the advertised everywhere

very nice facilities. room was great

the reason for my visit was an advertised New Year’s Eve party. when I arrived the day before they said they had canceled the event, but we’re still actively advertising it online and in the hotel. false.

6.0 / 10.0

Oct 2022

Pleasant

Room decor was nice and the bathtub was a good size. Breakfast was acceptable

Payment was confusing, staff gave mixed messages about facilities, pool closed very early and the roof top bar was just a fridge. . Rooms was fairly dusty, and plugs in bath were blocked and unclean. toilet door was see through, so you could see anyone you are sharing your room with use the toilet. The view from the room was pretty disappointing

5.0 / 10.0

Jul 2022

Used to be great

breakfast was great

Band is a duo playing romantic songs, pool convenience is over, you need to take your own food. New management isn’t good and the hotel is declining. and when I requested a late check out I was told I didn’t have “credit” it would be nice to know what that meant.

10.0 / 10.0

Jul 2022

Exceptional

Breakfast was amazing. Staff were so friendly and so helpful. We had a dog with us and they even gave us a dog bed and dog bowls for food and water

6.0 / 10.0

Jun 2022

Fun place for kids. Pet friendly. But disappointing and unacceptable late check-in.

I liked the breakfast. Really nice noodle station and good selections of fruit, pastries, western and Chinese choices. The manager of the restaurant was excellent. Also, we were there for a bachelorette party and they let us use the rock royalty lounge for making flower crowns. Very nice and easy going. Let us stay late.

I was supposed to get my room at 3pm and it was not ready until 6:00. In compensation, my breakfast was included, but I cannot believe it took that long. There was no place to really chill out as pool was heaving with children and it was so hot. Again, manager of restaurant lovely and even went to try and help when I explained situation to him. Staff was very nice and they were sorry, and I know it was a holiday weekend, but I would expect better prepping from a chain like this.

10.0 / 10.0

Feb 2022

The best staycation in Shenzhen

The best place for a Staycation. Friendly personnel, big bright clean comfortable rooms, a huge amazing tub, good breakfast.

The location is Not ideal if visiting the city

5.0 / 10.0

Feb 2022

Fun vibes initially but that excitement lasted all but a few minutes. Hotel was empty and amenities were scarce.

Modern feel, good service, great music piped through hotel.

At first glance, this hotel seemed to have Hard Rock Hotel vibes, which is great! Sadly, the excitement stopped after the elevator ride ( funky musically charged light show fun). The hotel was empty and the Hard Rock bar and restaurant wasn’t operating. So sad! Booked the club lounge, but that too wasn’t in service. Had to get alert front desk that I won’t be paying double the price for this absent amenity. Took some time but was sorted and I rebooked a room without Club lounge and paid half the price.

9.0 / 10.0

Jan 2022

Superb

breakfest was good but again there wasnt an information for gluten free and allergic people...

the mini Bar wasnt cold and the air also wasnt working well...

10.0 / 10.0

Sep 2021

Exceptional

The room and all facilities (restrooms, pool area, restaurant, lobby etc.) were immaculately clean. The staff and service, from the cleaning and restaurant staff, to the reception , right on up to the manager, were absolutely outstanding. The breakfast buffet is mind-bogglingly diverse and delicious. 5 star treatment all the way!

I really can’t think of one single thing I didn’t like or that displeased me. Maybe would appreciate more loungers but the pool and longer pool hours, but not a biggie!

10.0 / 10.0

Sep 2021

We were celebrating our 30th Wedding Anniversary and we rocked the night and the weekend. Awesome!

I loved the room which was very comfy. The international breakfast was delicious with some options of cheese which we love and you can rarely have at hotels in China . The pool was also very clean and enjoyable.

I loved the band at the Hard Rock Restaurant. The band is a very professional one and they rocked and made us feel very happy and special. LOVE THEM and want to see them there as soon as possible. The food was super!

10.0 / 10.0

Jun 2021

Exceptional

We got a very large room with a beautiful view. They also provided us with a bed for our baby. The food was very good and the pool experience was even better. Having drinks by the 1st-floor cafe was great.

10.0 / 10.0

Jun 2021

Exceptional

Lily was amazing…she took care of me through out my stay

FAQs

How much does this hotel cost compared to others in Shenzhen?

The average price for a rental in Shenzhen is $56 per night. This rental is $61 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hard Rock Hotel Shenzhen. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hard Rock Hotel Shenzhen. Enjoy the water!

Is Hard Rock Hotel Shenzhen pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hard Rock Hotel Shenzhen?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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Indulge in a peaceful retreat at The St. Regis Shenzhen, our elegant Hotel in Shenzhen. Enjoy amenities including Air conditioner, Internet / Wifi and Laundry, and more.

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Hard Rock Hotel Shenzhen

Hotel in Shenzhen

Reasons to book

About this hotel

Amenities

Map of Shenzhen

Nearby attractions

Available Rooms

Large Single Room

Suite with City View

Deluxe Junior Suite

Superior King Room

Superior Twin Room

Hard Rock Hotel Shenzhen

Hotel in Shenzhen

Reasons to book

About this hotel

Amenities

Map of Shenzhen

Nearby attractions

Available Rooms

Large Single Room

Suite with City View

Deluxe Junior Suite

Superior King Room

Superior Twin Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Shenzhen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hard Rock Hotel Shenzhen pet friendly?

What amenities are available at Hard Rock Hotel Shenzhen?

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