W Suzhou - Jinji Lake
4.3
Excellent(67 Reviews)Hotel in Suzhou
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
W Suzhou is an icon of visionary design, a destination for the bold traveler, daring to connect with the old and the new. An unmistakable and dynamic lifestyle hub in Suzhou, W hotel and Suzhou center energize and modernize the city.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Suzhou
Available Rooms
Wonderful Room, Guest room, 1 King, City view
1 King • 505 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Wonderful Room, Guest room, 2 Queen, City view
2 Double • 505 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Fabulous Room, Guest room, 1 King, Jinji Lake view
1 King • 559 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Mega Room, Guest room, 1 King, Jinji Lake view
1 King • 559 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Cool Corner Suite, 1 Bedroom Suite, 1 King, Jinji Lake view
1 King • 1033 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(67 Reviews)100% verified reviews
4.3
W Hotel in Suzhou wie immer ein Traum, das Frühstück ist sensationell, für allen etwas dabei.
Direkt am Shopping Center liegend mit direkter Anbindung, bietet das W eine hervorragende Freizeitgestaltung.
4.3
Staff very polite.
Pounding music in the lobby bar. No option for breakfast included, which is the norm in China. Purchase option expensive.
4.3
Location
Service
4.3
Location
Staff were not well trained, reception staff were not competent. Housekeeping staff ignored the Do not disturbed sign everyday, knocked on the door to clean the room, stating she then could go have lunch. When I asked to have the sofa bed made up staff just left bedding items on the sofa bed, stating it wasn't a bed,she didn't seem to want to do it. though on booking.com site, it was presented as a sofa bed, and it was made by some staff during our previous stay.
The attitude of some staff were completely careless and arrogant.
We will not choose to stay in W Suzhou again.
4.3
The sight
Hair on the surface
4.3
The staff attendance.
The price is very high.
In the check-in we had a big queue, we spend a lot of time in the check-in.
4.3
The W lives up to its expectations as one of the better luxury hotel chains around the world. Very helpful and attentive staff in all locations ever ready to help you. We loved the location of the Toro Loco restaurant on the 37th floor and the terrace above. The Terrace is a great place for after dinner drinks. The W is attached to the Suzhou Centre mall which is probably the best and the biggest shopping centres I have seen in China. Great variety of retailers and excellent dining options in the mall.
We were disappointed with the air conditioning in the room as even after setting the control to 19 degrees before going to bed, it was quite warm in the middle of the night. This happened across both the nights we stayed there and it cost a few hours of sleep each night. Secondly we could not view any of the channels on the TV as the "OK" switch on the remote failed to work. Unexpected experience as we expected better room conditions at the W.
4.3
We have not had the breakfast but room services were also very good, all in all very comfortable stay!
All Staff were very friendly, actively supporting.
Bar has good vibe, not like a typical hotel bar. It was a pity we could not go to the high floor bar, that would have been great.
4.3
We really enjoyed our stay at the W Suzhou. I would definitely stay here again. Great staff, great facilities, great location.
4.3
The room, the food, the bar
I loved everything ❤️
4.3
My second stay at the W in Suzhou! Even better than before. The facilities are beyond great and I totally recommend the grilled chicken sandwich!
4.3
All the facilities were top class.
Last time I stayed here I gave it 10 cause i really felt it was flawless. However this time I stayed during one of the national holidays and it wasn’t such a great experience. One reason why I don’t like to stay in the hotels in the lesser developed parts of suzhou is cause some of the behavior inside the hotel is a bit.... uncivilized, for want of a better word. And this time here was similar. A random dude sitting in the gym in normal clothes, watching tv and taking pictures of people while they were exercising (including me) without them knowing. A parent screaming at his kids while we are trying to relax in the jacuzzi and sauna area. Is it the fault of the hotel? Not sure what they could do. But being more vigilante of poor behavior would be a plus. Kids shouldn’t be allowed in the jacuzzi area. On the second day it was better.
4.3
Amazing breakfast, shower and bed! Lots of great facilities and the only drawback is that I only spent 2 nights and couldn’t try it all.
Great central location with access to Suzhou Center Shopping Mall.
4.3
Even before check in we had numerous emails making sure were OK and had everything organised.
The rooms was colorful and funky.
Service is impeccable from the word go.
We will be back very soon thank you.
Nothing
FAQs
How much does this hotel cost compared to others in Suzhou?
The average price for a rental in Suzhou is $55 per night. This rental is $174 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at W Suzhou - Jinji Lake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at W Suzhou - Jinji Lake. Enjoy the water!
Is W Suzhou - Jinji Lake pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at W Suzhou - Jinji Lake?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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