W Suzhou - Jinji Lake

Pool view, Swimming pool, Swimming pool
Property building
Property building
Restaurant/places to eat, Food and drinks, Food
Restaurant/places to eat, Food, Breakfast
4.3 / 5.0
Excellent(67 Ratings)

Hotel in Suzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

W Suzhou is an icon of visionary design, a destination for the bold traveler, daring to connect with the old and the new. An unmistakable and dynamic lifestyle hub in Suzhou, W hotel and Suzhou center energize and modernize the city.

Amenities

Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly

Map of Suzhou

Available Rooms

Wonderful Room, Guest room, 1 King, City view

1 King • 505 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Wonderful Room, Guest room, 2 Queen, City view

2 Double • 505 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

Fabulous Room, Guest room, 1 King, Jinji Lake view

1 King • 559 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Mega Room, Guest room, 1 King, Jinji Lake view

1 King • 559 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Cool Corner Suite, 1 Bedroom Suite, 1 King, Jinji Lake view

1 King • 1033 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Ratings and reviews

4.3 / 5.0
Excellent(67 Ratings)
100% verified reviews
4.5 / 5.0
Aug 2024
W, wie immer einen Aufenthalt wert
W Hotel in Suzhou wie immer ein Traum, das Frühstück ist sensationell, für allen etwas dabei. Direkt am Shopping Center liegend mit direkter Anbindung, bietet das W eine hervorragende Freizeitgestaltung.
4.0 / 5.0
star 5 empty
Apr 2024
All about the location.
Staff very polite.
Pounding music in the lobby bar. No option for breakfast included, which is the norm in China. Purchase option expensive.
2.5 / 5.0
star 4 emptystar 5 empty
Aug 2023
Passable
Location
Service
1.5 / 5.0
star 3 emptystar 4 emptystar 5 empty
Aug 2023
Poor
Location
Staff were not well trained, reception staff were not competent. Housekeeping staff ignored the Do not disturbed sign everyday, knocked on the door to clean the room, stating she then could go have lunch. When I asked to have the sofa bed made up staff just left bedding items on the sofa bed, stating it wasn't a bed,she didn't seem to want to do it. though on booking.com site, it was presented as a sofa bed, and it was made by some staff during our previous stay. The attitude of some staff were completely careless and arrogant. We will not choose to stay in W Suzhou again.
4.5 / 5.0
May 2023
Superb
The sight
Hair on the surface
4.0 / 5.0
star 5 empty
Aug 2022
Confortable
The staff attendance.
The price is very high. In the check-in we had a big queue, we spend a lot of time in the check-in.
4.5 / 5.0
Jul 2021
Superb
We have not had the breakfast but room services were also very good, all in all very comfortable stay!
All Staff were very friendly, actively supporting. Bar has good vibe, not like a typical hotel bar. It was a pity we could not go to the high floor bar, that would have been great.
4.5 / 5.0
Jul 2021
Never been disappointed at the W before, unfortunately.......
The W lives up to its expectations as one of the better luxury hotel chains around the world. Very helpful and attentive staff in all locations ever ready to help you. We loved the location of the Toro Loco restaurant on the 37th floor and the terrace above. The Terrace is a great place for after dinner drinks. The W is attached to the Suzhou Centre mall which is probably the best and the biggest shopping centres I have seen in China. Great variety of retailers and excellent dining options in the mall.
We were disappointed with the air conditioning in the room as even after setting the control to 19 degrees before going to bed, it was quite warm in the middle of the night. This happened across both the nights we stayed there and it cost a few hours of sleep each night. Secondly we could not view any of the channels on the TV as the "OK" switch on the remote failed to work. Unexpected experience as we expected better room conditions at the W.

FAQs

How much does this hotel cost compared to others in Suzhou?

The average price for a rental in Suzhou is $56 per night. This rental is $178 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at W Suzhou - Jinji Lake. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at W Suzhou - Jinji Lake. Enjoy the water!

Is W Suzhou - Jinji Lake pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at W Suzhou - Jinji Lake?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

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