Novotel Sorocaba
4.3
Excellent(1,182 Reviews)Hotel in Sorocaba
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Featuring a fitness centre and set close to a variety of points of interest, Novotel Sorocaba is located in Sorocaba, in front of Iguatemi Shopping Mall.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Sorocaba
Available Rooms
1 Sofa • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Double • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(1,182 Reviews)100% verified reviews
4.3
Conforto, café da manhã, localização
4.3
Localização excelente, fica logo em frente ao shopping Esplanada, e muito perto do Supermercado Tauste.
O quarto é muito bonito, cama extremamente grande e confortável. Ambiente muito agradável.
Apenas os drinks no bar, não achei que vale a pena o preço para uma bebida "pronta" na garrafa, como um bom apreciador de drinks, imaginei que o Cosmopolitan seria feito na hora.
4.3
Atendimento dos funcionários da recepção e limpeza do quarto
Preço da estadia do estacionamento.
4.3
Quarto amplo e moderno
Tv não é smart.
As crianças adoram desenhos da netflix e YouTube
4.3
Desatuno muy variado.
4.3
Hotelzão. Muito confortável e ótima localização.
4.3
Poderia estar incluído do preço da diária, como em muitos hotéis que me hospedei na Europa. Quase não tem opção para glúten free. Não tomei o café da manhã em nenhum dia. Só a família.
Tenho frequentado este hotel há alguns anos e percebi que não fazem a manutenção dos quartos e banheiros. A ducha íntima, é a segunda vez que não funciona, está quebrada. Vejo que o hotel tem muito movimento, pela sua localização e poderia fazer uma melhor manutenção!
4.3
Location
Not so clean ! I found dirty towels on room
4.3
The view
bathroom and bedroom lighting
4.3
A demora no check in
4.3
Food for dinner and breakfast was great.
4.3
room and bathroom with glass window
no pool
4.3
Good quality hotel
Incredibly slow check in and check out.
4.3
staff at front desk was friendly and helpful. good location.
room wasn’t cleaned well. no room service on holiday. food was very disappointing at restaurant. also complicating to order- need to download an app instead of having a menu in room.
4.3
comfort of bedroom and breakfast
bathroom was dirty, room service was ok, to get an iron board you need to collect from the reception and sign a consent(I’ve never seeing this before in any other hotel)
4.3
Great space in the room
great waiting period for the check-in
4.3
Loved the breakfast
Cleanliness was not great (old soap marks on the shower glass and shoe prints on the floor that weren't ours - we do not like wearing shoes from the outside in our room, and definitely not in bathroom where we have to be barefoot). Comfort: Also, sheets did not fit well on the bed and came off both nights we stayed, exposing the mattress :(
4.3
The location near Shopping Iguatemi
the staffs were rude, the bedroom wasn’t well cleaned, it looked dirty.
not all the amenities were available, we had to change the room 2 times.
the second time that we moved to another room,
a rude staff didn’t ask our opinion and moved us to a king size bed room,
even though i have solicited that my room must have a sofa-bed;
she didn’t even consider our opinion, I paid $40 reais for this.
there were pubic hair in the bathroom, signalizing
the lack of cleanliness.
4.3
I was with my wife and kids and the hotel didn't have enough extra blankets for all of us.
4.3
location, bath, staff
Bed linen consisted of only the fitted sheet, no flat sheet above it, comforter going directly on your skin. That did not feel higienic, as it seemed unlikely they replaced the bulky comforter for each new guest.
Bed sizes for the same room category are not consistent, I got two rooms with king sized beds for my family, the first one had a real big bed that matched the pictures shown in the Booking App. The other room, same category, had a visibly much smaller bed (quite different from the pics). The staff said that in their system, both rooms were the same and beds should be as well. As I insisted they were different and one much smaler, they agreed to give me another room. However, the bed in the “replacement room” was also of the smaller type, so I gave up and kept the original room with the smaller bed. The staff even gave me free breakfast to compensate for my frustration, they were nice. I concluded that although the staff was trying to be helpful, the root of the problem was that in the NOVOTEL system, they have two different room categories labeled as one, causing this inconsistency that only customer’s that book two rooms, as I did, could eventually notice. Those two points did not contribute for a good customer experience for me.
FAQs
How much does this hotel cost compared to others in Sorocaba?
The average price for a rental in Sorocaba is $103 per night. This rental is $36 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Sorocaba. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel Sorocaba pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Sorocaba?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.
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