The location and in-house staff were good.

The worst experience on Bali island and the meanest manager in the world we’ve met. We booked the villa 20 days ago and arrived at the villa at 2am (which we informed the villa). We were put to wait in the middle of the night for 2 hours just because the Kutus Kutus system assigned us to another cheaper villa and SOMEONE ELSE WAS STAYING AT THE VILLA WE BOOKED FOR! We could only be sent to another cheaper Kutus Kutus villa because it was 4 AM in the morning, and we were 6 people, tired, upset and helpless in a foreign country’s night. When we asked the manager for compensation of staying the night for free the next morning, the manager refused us because we already checked in! He doesn’t understand the difference between refund and compensation, and clearly does not think his customers deserves compensation for such a horrible experience. The only thing that he offered us was a free shuttle to the airport (which we didn’t need at all because we booked for other shuttles!) After I said I don’t need free shuttle over the staff’s phone (the manager didn’t even show up), the manager said he offered a compensation but I refused, then hung up on me. Booking service also refused our request because the manager already offered free shuttle and we rejected it, so we can’t get anything for being pushed around and not doing anything wrong. Just because Kutus Kutus says no, as customers we can do NOTHING TO PROTECT OUR RIGHTS. I don’t understand why Kutus Kutus and Booking are giving such a hard time on innocent customers. All I can do is leaving a comment to let other visitors know about this sad story. Plus, no hot water during our stay. We had to ask for a fix.

everything

breakfast may haven’t been the best

was clean and well maintained

nothing

everything

away from sea sports activity . and shopping centers

We liked everything in the house! The breakfast was delicious, the service was just perfect! The swimming pool, the location, the beds, the bathrooms. Was a really perfect experience! We will come back and will indicate!

It was quiet, clean, tidy and spacious. The accomodation was above my expectation, and it was a very great property for any occasion like wedding reception, birthday party, etc. We was stayed to celebrate bachelorette party for our brother and sister and we very very enjoyed it! :) They served us any snack, fresh fruits, beers and coke for free. We also can hire any cars whenever we need it. Love the pool for sure! and we can make a bbq time in the garden. The master room have a bathtub with the ocean and pool view, superb! Highly recommended accomodation. Will surely comeback! :)

Everything was perfect.

Amazing Beachfront Villa, very cool vibe, the views were beautiful. This villa is also suitable for a private wedding. Overall great place would definitely BACK.

PERFECT!!

The facility and view when comes to sunset Lovely place to stay 👌

Nothing , everything was a perfect