Radisson Blu Hotel Marseille Vieux Port
4.1
Excellent(437 Reviews)Hotel in Marseille
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Located in Marseille overlooking the Vieux Port, Radisson Blu Hotel Marseille Vieux Port is a 4-star hotel. It offers an outdoor swimming pool overlooking Fort Saint-Nicholas and a fitness room with a panoramic view of the main monuments of the city..
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Marseille
Available Rooms
1 Double or 2 Single • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 430 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(437 Reviews)100% verified reviews
4.1
i personally think it was a wonderfull stay and the location was great we mostly walked to breakfast lunch and dinner the options in the bar near reception had a great variety of drinks and snacks we had a great stay x
i think the pool could have been a bit bigger we had to sit on the grass and our towels got a bit dirty the locks in the bathroom near the pool are not good we didnt have a extremely nice veiw it was just some bricks but stil a great comfortable stay x
4.1
vue sur la mer et la piscine et sur la citadelle
problème de manifestation du personnel bouchant l'entrée de l'hôtel
4.1
The room was as described, Large beds, plenty of power outlets, the pool area was pleasant enough and the best service we received on our entire stay came from Sudhil who was manning the pool side bar. The Bathroom was pleasant enough.
Desk space in the room is minimal and considering that three adults were staying for five nights the wardrobe space was appalling, barley enough for one person let alone three. Suitcases had to be used instead which was not very convenient.
Large walk in shower that leaked water out onto the floor of the shower.
Only two bath towels and two hand towels, again three person occupancy, We took towels from the pool area to compensate, However there is only space for two towels on the rail to allow them to dry.
During the whole stay our bed sheets were not changed
Our stay was two weeks before the Olympics were due to start, with the sailing events being hosted in Marseilles. There was a dispute between the Hotel and the House keeping Provide over pay due the Olympic period (From what I understood from the protestors, Radisson were not paying the bonuses that other hotels were paying. My French is not the best but you get the jist). As a result, in true Gallic style, there was a protest outside main reception. Flower, water and strips of paper regularly covering the glass frontage, and an almost never ending siren which we could hear from the Room, the Pool and of course the bar and restaurant. Not nice to be woken up to every day.
The restaurant looked nice but we only used it for one breakfast and one lunch, the food was pretty good but the service was appalling. One of three groups for lunch, fifteen minutes before the waiting staff approached our table, a further thirty minutes before the food was served. we encountered the save level of attention in the afternoon in the terrace bar. No one at the service station when we arrived, when a waiter did arrive he checked his desk and disappeared again. When he returned 5 minutes later he finally took an order. Talking with other guests this was not a one off experience. For private parties it was packed with waiting staff??
4.1
Central location
Some ladies were protesting at the main entrance … hope they were heard
4.1
Hotel silenzioso seppur in posizione centrale al Vecchio Porto
Delusione totale. Non come gli Hotels Radisson presso cui abitudinariamente io e mia moglie siamo stati.
Hotel un po' "datato" sia negli arredi che nel "design"
Camera "povera", non accogliente non ci ha permesso di sentirci "bene" come normalmente altri Hotels della medesima catena, hanno potuto offrire.
Nessuna "accortezza" negli accessori da bagno (seppur 4 Stelle). Hotel da rivedere e da riaggiornare sicuramente. Eviterò di tornarci
4.1
La ubicación
Los ascensores fallaban bastante
4.1
Piscina e pulizia camere
Molti bambini e ospiti poco educati in piscina.
4.1
It’s a really lovely hotel, smells wonderful! and most of the staff are wonderful, just one or two a little aloof at breakfast. The pool is great, the breakfast is brilliant, and has something for everyone, all diets. Would be a ten but for the lifts frequently being out of service and having to walk up 3 flights to the pool on our last day, as well as a weird lack of toilet paper in the room. They didn’t leave a spare roll ever, and we nearly ran out by this morning with a family of three staying in one room.
4.1
Gut erreichbar, sauber, aufmerksamer Service an der Reception, Zimmer geräumig und sauber
4.1
Great nice
Manifesting outside noise , refrigerator not cold enough .
4.1
Great location and very friendly staff
Everything was good.
4.1
Propreté et calme
Sur facturation du bar dans la chambre
4.1
Nice location
The day we arrived housekeeping staff made a huge and noisy demonstration outside the hotel protesting the general manager for his racist and disrespectful behavior. It was impossible to even sit in the lobby till late afternoon.
The second night of our stay, the hotel decided to close the pool in the afternoon and threw a dance party until 1:00 am the next day, with noisy music. We are hotel guests and we came yo use the pool but were denied access. Also the hotel cannot throw a noisy street party in the hotel premises with outside guests, disregarding and disrespecting completely the comfort of paying hotel guests.
The front desk manager was extremely rude and disrespectful against our reaction to the hotel’s attitude.
Very dissatisfied and disappointed.
4.1
Situation geographique
personnel aimable
chambre agreable
les manifestations tres bruyantes et sales devant l'hotel tous les jours pendant plusieurs heures pour leurs revendications salariales
4.1
Chambre spacieuse et confortable
Excellent petit déjeuner
Emplacement sur le vieux port
Staff à l'écoute
4.1
Nous avons apprécié l'emplacement près du port, la propreté de la chambre, de l'hotel, le petit déjeuner, la gentillesse du personnel tant à l'accueil que des personnes qui géraient l'entretien
la vue de la chambre sur un mur, les travaux non annoncés.
Nous avons découvert les travaux de l'hotel en arrivant.... Une surprise désagréable même si le service était présent.
C'est bien dommage ce manque de communication pour ce type d'hotel avec des prix de chambre dans la fourchette haute.
Un effort est a faire sur le respect du client dans l'information de ce qu'il trouvera en arrivant, jolie porte d'entrée ou barrières de travaux. La première impression est importante !
4.1
The property is extremely well located. The rooms are large and very comfortable. The bathrooms are large and excellent. The rooms are newly renovated. Plenty of restaurants all around the location makes it easy to sightsee, dine, walk. I must make a special mention of Gaelle at the reception desk. She went out of her way to make our stay comfortable. Without her our stay may not have been as pleasant since another receptionist I would rather not name was pretty difficult. Gaelle showed us how to get around Marseille, helped us with dinners and gave us great suggestions. Great job!
4.1
Très belle situation dans le port de Marseille.
En travaux, dommage et non signalé lors de la réservation.
Chambre parfaite un peu de difficulté d'accès pour l'instant.
Petit déjeuner...pour un 4 étoiles on pourrait s'attendre à mieux.
Côté Bar c'est bien d'avoir des tables propres et non collantes .
Le personnel à l'accueil de l'hôtel parfait ,courtois et soucieux de notre bien être.
Je le dis plus haut
4.1
Good location.
It was cold and the wind was howling through the room. The hotel was in reconstruction, the elevator goes from the 1st floor. There was no functional heating.
4.1
L emplacement le confort la vue sur le port.
Le personnel très aimable.
Il y des travaux dans l hôtel il faut monter à pied.
Il y avait trop de vent froid on n a pas pu profiter de la piscine. Petit déjeuner sans confiture maison et moyen dans la qualité.
4.1
Emplacement
Suite petite
4.1
Très déçu de notre séjour au Radisson.
Nous avons réservé une chambre pour la nuit car dans l’appartement de mon amie situé à 5 min de l’hôtel il y avait des travaux dans le
Logement du dessus le lundi matin et nous avions besoin de nous reposer pour une grosse journée travail le lundi aprem et soir.
Nous arrivons le dimanche soir, très bien accueilli. La réceptionniste nous surclasse avec une chambre vue sur le Vieux-Port.
Nous la remercions et rejoignons notre chambre.
Le lendemain, à partir de 7h40 nous entendons des travaux au dessus. Ce n’est même pas l’heure légale pour commencer des travaux. Nous décidons d’appeler la réception pour leur demander s’il est possible de les arrêter, ils acceptent sauf que ça ne s’est jamais arrêté.
Nous tentons de rappeler une seconde fois, et très étonnamment, personne ne répond.
Je n’ai jamais vu la réception d’un hôtel ne pas répondre à leurs clients.
Au moment du check out, nous demandons s’il est possible d’avoir un geste commercial de leur part. La réceptionniste nous refuse toute réduction sans même discuter avec nous car je cite: « vous avez déjà reçus un surclassement de notre part donc nous ne ferons aucun geste commerciale ». Cette vue sur le Vieux Port était donc un cadeau déguisé :)
Nous lui expliquons la situation: que mon amie a un appartement que nous avons fuit pour éviter le bruit des travaux.
Au final nous déboursons 140 € pour rien car nous recherchions la tranquillité que nous n’avons pas eu. Nous avons donc payé pour un service que nous n’avons pas reçus et qu’il aurait été préférable que nous soyons informé des travaux. Aucun intérêt dans notre cas d’aller à l’hôtel.
Elle accepte suite à ça un « geste » de -10%.
Autant dire que c’est se foutre complètement du client (-14€ sur un total de 140€ ).
Je précise que nous sommes jeunes mon amie et moi et je ne sais pas si cet élément a fait que nous n’étions pas prises au sérieux.
4.1
Sur le vieux port, magnifique. Le personnel adorable et une literie au top
4.1
Nous avons étaient surclassé !
4.1
L’emplacement le confort
Rien
4.1
Personnel charmant, upgrade booking, emplacement, surface, vue sur le port, literie ok
Évier fendu (chb 108).
4.1
Emplacement, petit-déjeuner
L'expérience a été décevante pour le prix et le standing de cet hôtel. La chambre et le mobilier sont anciens, le lit double est en fait 2 matelas simples collés, le wifi est lent, la salle de sport était en travaux... Beaucoup trop de points noirs pour avoir un avis positif.
Vous trouverez mieux et moins cher ailleurs
4.1
la situation
les détails qui font défaut pour un 4*
le flexible de la douche qui fuit
les joints au robinet de la baignoire réfection grossière et mal exécuté et noircie
les joints marrons de la paroi de douche qui est vieillissante
mais cela n’empêche pas que tout le reste est très propre
4.1
Tout et super accueil
Rien
4.1
L’emplacement
Prix
4.1
Un excellent accueil et tout le confort d’un hôtel international. L’emplacement est parfait.
4.1
Super convenient location, nice and friendly staff
Gym closes at 22:00 seems very early to us, the equipment were a-bit outdated and no air conditioning in the gym.
4.1
The receptionist at the time,I think her name was Gaby,over exceeded my expectations and was extremely helpful in any circumstance.110% to her.
4.1
central location; pool area and view from pool; soft pillows; generous size rooms; interconnected rooms for family stay
nothing
4.1
Excellent location overlooking the port and right next door to shops and restaurants. Very comfortable bedrooms although the hallways outside of lift we’re a little musty smelling don’t let that out you off. Pool area really nice. Very friendly staff.
Key cards for hotel rooms were unreliable so every day we had to get them recoded
4.1
The pool is great, nice breakfast, good restaurant, friendly staff (specially the Portuguese speakers), great location. Beautiful view from the pool lounge.
Room a bit small, there is no AC in the common areas like the corridors and elevators.
4.1
Room was basic but functional and clean. Pool is lovely, staff were incredibly helpful in recommending restaurants, beaches, public transport routes etc Location can’t be beaten!
FAQs
How much does this hotel cost compared to others in Marseille?
The average price for a rental in Marseille is $120 per night. This rental is $11 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Radisson Blu Hotel Marseille Vieux Port. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Radisson Blu Hotel Marseille Vieux Port. Enjoy the water!
Is Radisson Blu Hotel Marseille Vieux Port pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Radisson Blu Hotel Marseille Vieux Port?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and laundry.
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