Crowne Plaza London - Gatwick Airport, an IHG Hotel
3.9
Good(1,678 Reviews)Hotel in Crawley
4-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
This modern hotel is a 5-minute drive from London Gatwick Airport.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Crawley
Available Rooms
Standard Room
1 Double or 2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Double Room - Disability Access
1 Double • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium King Room - Lounge Access
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(1,678 Reviews)100% verified reviews
3.9
The breakfast was great
We asked reception to have our TV fixed and gave permission for maintenance to access the room. But nothing was done. We had to ask a second time.
3.9
The room was very comfortable. The bed mattress and sheets were comfortable. It was my wife birthday. we received an upgrade as well as a result of her birthday
none
3.9
Good location
- no airport shuttle
- VERY loud rooms (even tho they stated to be sound proof) did not get alot of sleep due to all the noises in the corridor
- a bit old and worn out
- overpriced for what it was
3.9
Staff were excellent. Hotel was very clean. Breakfast was very good.
Room was small. The coldest hotel we've ever stayed in because it is heated by an air conditioning unit, which is too noisy to be left on when in bed and couldn't be left turned on when we went down to the bar so coming back to the room an hour later and it was literally freezing again!
3.9
Housekeeping hoovering down the corridor areas at stupid o’clock in the morning
3.9
Fantastic hotel - very clean and the friendliest hotel staff I have ever encountered.
The bed was very comfortable and the room was spotless.
3.9
I was given a free room upgrade which is of course always welcome. Staff were extremely helpful on arrival. The room was large, quiet and certainly very comfortable. Amenities such as tea / coffee and hot chocolate were all present. I missed the breakfast unfortunately, but that was my own fault.
Honestly, it was an excellent stay. The only bad point I noticed was due to some refurbishment works. You had to take a detour to reach the floor I was on, which is fine, except the signposting was not great.
3.9
Able to accommodate our request to be away from the lifts
One room was the old decor and the bed was uncomfortable
3.9
Convenient to Gatwick Airport. Friendly staff and great breakfast
All was good
3.9
Location and atmosphere
Quite a hard bed but that's just a personal preference!
3.9
The bed was way to small and gaps down the sides of the bed so obvious that a small bed was put in its place the cups in bathroom dirty only 1 bottle of water no privacy as room looked onto a family garden so curtains had to stay closed the room was shocking I expected my husband to fit in the bed he is 6ft 4 and we had a terrible nights sleep will not be booking the crown plaza again
The room was disgusting old ripped quilt cover carpet dirty old fashioned dirty windows very poor
The bathroom had no privacy looked out the window family playi g in garden could see everything in the room the safe did not work the hotel was worse than a travel lodge
3.9
Staff, extremely helpful and attentive.
Restaurant staff were one step above friendly and helpful.
Nothing! From parking to checkout was perfect.
3.9
I stayed one night due to a cancelled flight and it cost £200. The room was very old, bits of carpet worn away and bare, duvet cover was torn and the bathroom wasn't clean, I had to rice the shower before using it and the sink handles were covered in finger prints/stains. At this price I expect a lot more!
3.9
Room was clean, the air conditioning was fantastic!
Breakfast was also very good and a lot of options.
Halls were a bit dirty and carpets need to be cleaned or replaced.
3.9
Clean and comfortable room. Friendly staff.
Free shuttle to the airport not available so had to pay £18 for a taxi.
3.9
Clean, excellent staff (despite me being very grumpy and tired), and lovely breakfast.
The only comment would be - It would be great to have better coffee at breakfast.
3.9
Staff were very helpful. Late check out and the included breakfast.
Hot water consistency
3.9
The beds were like clouds to sleep on. The staff fabulous special thankyou to the blonde lady arrival manager who was so helpful.
Service work was being undertaken on room next door. BUt were very attentive to when we were out for the day.
3.9
Location
The lounge staff wasnt so nice
3.9
We had 2 stays. The first one I got notified "no show" even though I messaged the hotel that the flight was cancelled and reschedule for the next day. When I arrived to check in the only room available for me was 2 seperate single beds. Due to late arrival I didn't even try to get a better room. it was a little bit disappointment for me and my partner. During the next stay I stayed in double bed room which was OK.
3.9
We arrived to check in with confirmed room and late check in, after chaos of getting to Gatwick in train strike, to be told there was no room available for us. Even though we had confirmation and had already paid in full for a room which we needed for 4 hours to try and get some sleep before a very early flight, that they had none. We had to wait in line for over half an hour to be told this, and the hotel was happy to turn us away at 12:30 at night with no where else for us to go. After breaking down in tears, a room was finally found for us. I will never book a room with this hotel group again.
3.9
Very relaxing and friendly.
Lol sounds a bit sad lol but black ⚫️ pudding a bit under cooked. That's all.
FAQs
How much does this hotel cost compared to others in Crawley?
The average price for a rental in Crawley is $165 per night. This rental is $5 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crowne Plaza London - Gatwick Airport, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crowne Plaza London - Gatwick Airport, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crowne Plaza London - Gatwick Airport, an IHG Hotel?
We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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