El Lago Waters Hotel
Motel in The Entrance
1 queen bed
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this motel
El Lago Waters Hotel is located in the heart of The Entrance Promenade, and boasts stunning views of Tuggerah Lakes. The beachside motel features a saltwater pool, free WiFi access and barbecue facilities.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Beachfront or waterfront
Garden
Family friendly
Map of The Entrance
Available Rooms
Standard Double Room with Pool View
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room
1 Queen • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive Double Room
1 Queen • 322 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Double Room
1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Super Executive Double Room
1 Queen • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
2.0 / 5.0
Location was the only plus side of this stay,
hotel is definitely very out dated and old,
was okay to stay there for one night . Water in the bathroom took 10 minutes to go hot, no fan in the bathroom, aircon didn’t work and there was mould in the corners of the bathroom wall/celling.
This place would be amazing if it were renovated, has so much potential to be a great hotel
1.0 / 5.0
Property is centrally located
It’s is very outdated. The door to the balcony should a screen door. We requested milk and none was delivered and we had to go get our own, which we didn’t care about but don’t say something is there if it’s not
0.5 / 5.0
The location is amazing!
The accommodation is extremely run down. Many of the facilities were closed. The shower rail was rusty, the shower curtain was mouldy and the bath had hair in it. The mattress was so soft that it was uncomfortable.
4.0 / 5.0
Service
Not clean
2.0 / 5.0
Excellent location. Short walk to beach and shops.
Steps to floor unsafe as bricks make up the steps and rail was at a height best suited to young child. Whilst we had a private balcony only one chair was supplied and it was in a state of disrepair. Car parking and surrounds were not good and not good surfaces. The venue did not live up to photos on the website. Yes I chose this venue based on price but even so, it could have been better.
1.0 / 5.0
Close to Waterfront and Main Street
Bed room was extremely old that it looked unclean but for the most part it was just wear and tear
There was no visable signage - what was there was kicked in and graffitied
There was alot of people hanging around that appeared to be durnk or High, lots of screaming and fighting
There were permanent residents with rooms that were unseemly and really loud music
1.5 / 5.0
Probably the location, though it was not as convenient as I expected.
Hardly anything was likable for a comfortable family stay.
1. Requested for an early checkin (2 PM) with a 3 year old kid but was denied stating room is not ready. Understand that it's up to the hotel, but we just wanted to keep the bags and move out for lunch.
2. No elevators in the property. When we checked in we had to go 2 floors on the stairs with an aged person and a kid who had a hard time going upstairs. I immediately requested for a room at the ground floor but was told all rooms are booked.
3. In the room only one AC remote was provided. When I called the manager I was told both AC should work on one remote. Not sure how that can happen with both AC of different make and the remote linked to one. Hence the other AC didn't work. I am putting the pics for evidence.
4. Room door, cupboards, drawers were broken. Bathroom door was not working properly and anyone using the bathroom was not able to open it from inside and someone needed to push it from outside to open it.
5. No plug point in the room. I use a CPAP machine at night and was unable to use it due to lack of any place to plug in my machine. Due to that I couldn't sleep properly at night as well.
6. While tea coffee sugar was provided there was no cups/spoon/stirrer to use. Not even a bottle of water was provided.
7. Since the room was not ready we were denied early check in, so we went out and checked in at ~6 PM. And still there was towels all over the room along with broken blinds, spiders and as I pointed, no cups. Only two glasses were provided.
I felt as if the hotel was being renovated and they just gave the rooms to the guests when the option arrived. No one deserves to stay in such a room with this kind of facilities after paying AUD 250 per night.
0.5 / 5.0
Location great
No soap or spare toilet paper in unit
2.0 / 5.0
Awesome location
Ocean views
Pubs/clubs
Poor customer service
Paint peeling off bathroom walls
Glass door didn't lock..
Tradesmen painting until after 10pm at night
2.5 / 5.0
location
Extremely noisy neighbours ALL night
1.0 / 5.0
Needs a facelift
5.0 / 5.0
Location and facilities
Does need some ipgrading
0.5 / 5.0
the location was the only good thing..
the staff were rude, couldn’t care less about requirements requested.. the room was very dirty, glasses and cups spoons ect were disgusting, the fridge stunk..
2.0 / 5.0
Location
Nobody at reception or anywhere,we had to call them. Property in very poor condition. Water turned off without warning customers. Linen was clean, bed ok, mismatched cups, locks need attention, pool looked good but we didn’t swim. Dodgy interior steps. Maybe they are going to renovate(needed)
1.0 / 5.0
The Room was comfortable views were awesome
Service was very poor and disappointing facilities were dirty unclean staff were not very helpful and rarely smiled
4.0 / 5.0
needs renovation
4.0 / 5.0
It was clean and quiet,and the staff were nice.
Dripping shower.
2.5 / 5.0
There was no breakfast available. The location is great.
We could see they are trying to fix things up not ready yet. BED not comfortable needs new one. Needed to change sheets after at least three days, yes we asked for clean towels after a couple of days, which they did. We had to put our rubbish outside the door as they never came in to check, as we were there for 7nights I think they could check more regularly.
1.0 / 5.0
location
dirty rooms bathroom broken and odd taps carpet worn out
in all the motel needs a total reverb 😞
0.5 / 5.0
only the location.
I paid $170 for the night just to put it briefly if you value your time, hygiene all of the above do not come here please. I come to entrance all the time for fishing trips and this was the first motel anywhere was dirtiest, mouldiest, crazy guest partying in their rooms all night to the morning with no security onsite or any contact numbers for our safety we felt In danger as these young men were patrolling the foyers and whole complex causing trouble and screaming at each all night we did not feel safe at all lucky we only stayed one night, I have never seen a room so dirty and full of stains, everything is falling apart inside and no consideration for anything fishing related, the people stay here most likely because they fish and their wasn’t any plates or cutlery or any cooktops or bbq or anything the fridge was barely on the bed was spring mattress was worn out cause it was leaning to one side worst experience in my life of motel staying I will never be back here again. I hope to god I did not catch any viral diseases from this room otherwise everyone will hear from me and my lawyer, this place should be shut down.
1.0 / 5.0
air con and water pressure
loud and noisy - very basic not ideal
1.0 / 5.0
Friendly and courteus staff. Even called me the morning of my booking to confirm my arrival.
Easy to check in. No problems.
The entire building is run down. My room was clean, but outdated. Leaking shower, had to manipulate the shower head to align with wall so the fast dripping water would not drive me insane. Leaky basin in bathroom. Had to literally turn the water outlet to align with basin wall so again the dripping (flowing) water did not keep me awake all night. When using the cold water tap it was literally flowing water from the washer in the tap handle.
When adjacent rooms were using the shower, the noise from the pipes in the wall would have woken the dead in the next town. It was really loud and terrible.
Bedside table lamp had no globe.
Bed was terrible, very uncomfortable and made so much noise you couldn't move without waking up.
Parking was allover the place, people had no designated spots, people were parking allover the place.
Overall the location is great, across from the water, but the entire facility looks so old and run down. I guess I wanted to spend minimal amounts to save a bit on accommodation, but in the end I got what I paid for.
I'll never stay here again. Sorry.
1.0 / 5.0
location close to the Centre of the entrance
paint falling off all the walls in the bathroom , shower looked disgusting from paint falling off & grout filthy we didn't feel clean afterwards , arrived to half a roll of toilet paper with no spare roll, no fly screen on Veranda door so couldn't leave it open for fresh air ,when closing veranda sliding glass door the noise was horrific & loud , bed was rock hard pillows were neck breaking hard & way too high so slept without them , entry door was cracked like it had been tried to get broken into , couldn't hang my long dresses as the draws in the cupboard & ironing board took up all the space , toilet had left over faeces floating in the water,
2.5 / 5.0
Close to eateries
Old dated in need of major Reno's
0.5 / 5.0
Nothing terrible experience
🚫🚫🚫 DO NOT RECOMMEND!!! 🚫🚫🚫
We made a booking for one night through booking.com.
On our way, we received a call to confirm our booking. Then travelled hours to get there only for them to tell us that no longer had a room available as they overbooked themselves.
Very poor management and booking system.
Man behind the desk was very unprofessional and unapologetic.
Disgusting service!
1.5 / 5.0
sooooo needs renovations asap
3.5 / 5.0
location
unkept at the back of the property
2.5 / 5.0
The staff at El Lago are fantastic. They are really committed to providing good customer service, even when they are short staffed. You can really tell they have their hearts in it.
The hotel is priced appropriately, especially compared to other hotels in the area. The location is fantastic and walkable to the main attractions on the esplanade.
Our room, while dated, was cleaned really well. The beds were really comfortable.
The pool area is spacious with a large pool that was well used by guests.
The motel has clearly seen better days and needs a lot of work to return it to a better standard.
The surrounding properties are also not in great condition which doesn't give a great first impression.
It's not going to be for everyone, but if you are looking for well-priced accommodation in a good location and can deal with the run down facilities it's worth consideration.
2.0 / 5.0
I only liked the location nothing about the place very old and not maintained very run down..
The place was very run down need up grading
Couldn't find power points
No room service had to and find someone to give toilet paper garbage bags and towels and no where to throw the rubbish out.. paint on doors was coming off fly screens broken or nun of them had the screen on..the windows had to be shut.. doors and sliding doors broken and I could go on and on about other stuff..
4.0 / 5.0
great pool decent sized rooms ,great place near food and shops. decent distance from everything
FAQs
How much does this motel cost compared to others in The Entrance?
The average price for a rental in The Entrance is $237 per night. This rental is $0 less expensive than the average.
Is parking included with this motel?
Yes, parking is listed as an amenity at El Lago Waters Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this motel?
Yes, a swimming pool is available for use at El Lago Waters Hotel. Enjoy the water!
Is El Lago Waters Hotel pet friendly?
Unfortunately, this motel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at El Lago Waters Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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