Princesa Garden Island Resort and Spa
3.6
Good(195 Reviews)Resort in Puerto Princesa
4-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Princesa Garden Island Resort & Spa is a tropical sanctuary located just 3.4 kilometers from Puerto Princesa's city center and a convenient 15-minute drive from Puerto Princesa International Airport.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Puerto Princesa
Available Rooms
2 Single • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 968 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 753 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 1291 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.6
Good(195 Reviews)100% verified reviews
3.6
Good quality facilities with plenty of options. Nice pools. Food good quality.
Terrible, really poorly trained management. Some examples: Most expensive hotel in the area but we were placed in a construction site with constant noise early morning. Took too long to change room. I asked that they do something to make up for this… they offered the shortest duration in room massage, which was good, but then the same reception that arranged this called half way through breaking the relaxation, to ask about transport for following day that had already been fully arranged at reception 2 hours before. The ‘complimentary’ massage was then charged on the final bill (luckily I checked). Another rediculous thing happened when ordering room service. The line was busy at 21:30, but we managed to confirm our order at 21:40 with the helpful restaurant manager. The info in the room states room service is available until 22:00. Reception then calls us 5 mins later to say hotel policy is last orders by 21:30 so they will not serve us. 20 minutes of really unacceptable arguing later the same restaurant manager was very helpful but there is a really really poor problem of communication in this hotel that I hope senior management takes seriously and fixes, as this has potential to be a lovely retreat to stay at if more acceptable customer service is put in place at the front of house.
3.6
El desayuno es espectacular y el hotel en sí también.
No nos gustó nada el tour de las cuevas que nos ofrecieron. No lo recomendaríamos a nadie . 8 horas de camino entre ida y vuelta para terminar viendo 20 minutos unas cuevas con un río subterráneo… en fin… surrealista la mala organización
3.6
The property is very modern and provides plenty of sunloungers around the pool.
Prior to our arrival we were informed there was a mandatory gala for Christmas Eve. Having attended galas in other countries; we had high expectations which unfortunately were not met. The buffet was the same as any other day, no one dressed in smart clothing, the “all included drinks” which were an extra cost consisted of watery cocktails, sour sangria or soft drinks. We were also charged twice for this.
When asking staff questions; they did not seem to know the answer and would disappear for periods of time until they could speak to someone.
3.6
Personeel is erg aardig
Er staat Princesa Garden Island Resort and Spa
Geen Spa !
Ook geen Massage mogelijk !
Internet vat steeds uit , verschrikkelijk slecht !
3.6
Absolutely nothing polis Indefinably closed and the rooms where not ready once they said they where they said sorry we accidentally canceled your reservation and it’s sold out
Everything I do not recommend at all worst place in the Philippines
3.6
Location
Food wifi mosquito inside the room.
3.6
Faster service at restaurant
3.6
Everythiing was great. No complaints.
No complaints.
3.6
Everything was smooth from the check in to buffet breakfast, staff went above and beyond to meet our needs
There was nothing not to like it was a very pleasant stay
3.6
The rooms were great. good food and staff in tomato and basil restaurant.
The Staff should be trained. They are not accomodating. some of my requests not served. Staff in the breakfast buffet are grumpy. Waiting to be checked out is taking way to long. i think we waited 30 mins just to be checked out.
3.6
The breakfast buffet, considering it's a four star. Soups, lugaw and champorado were lukewarm, and coffee doesn't taste good. They also ran out of bacon.
3.6
Beautiful clean swimming pool and garden.
Jacuzzi in the junior suit were not working.
3.6
great swimming pool.
the jacuzzi were old and not functional.
3.6
A beautiful hotel resort, excellent swimming pool with a perfect temperature (not too cold and not overly warm). Buffet breakfast has choices for all. would love to re-visit once upgrades are complete
nothing to dislike
3.6
no internet connection for most of our 3 day stay. Had to use roaming data for bank and travel arrangement. That was unacceptable service.
3.6
large pool, staff, room and size were all positive
breakfast and incomplete building, no facilities such as gym at property
3.6
Loved the Water Villa suite!
3.6
Breakfast food to be honest sucks for a hotel that big it could have been better. The egg for example is of low quality. The way the food was presented was absolutely bad.
Clean up the area, organize, improve food menus and quality of the food too, our commode keep backing up, employees need to be more knowledgeable not only the front desk but most of the seen by your guest so we don't have to go or call the front desk for answers.
3.6
Staff were very helpful, and also keen to make sure you were aware of the hotels circumstance. No sugar coating here, just honesty like the Filipino people I know and love.
3.6
close to the airport, all the staff were very nice especially the pool attendant/lifeguard (Jayson) who went above and beyond when ever our daughter was in the lovely pool area!
could maybe a bit cheaper?
3.6
View.
Not enough breakfast
3.6
Clean,The room is spacious,nice landscape.
3.6
I was so disappointed when my 1st day I was being transferred to a lower bracket hotel due to their fully booked inspite I have my booking almost for 1 month ago prior to my stay.
3.6
that booking com didn't advise me of the renovation and some facilities wasn't available
3.6
Aircon breaking down
3.6
I enjoyed their breakfast and the service of their restaurant is great, their massage is of a high standard as well
The hotel felt neglected and in need for refreshment. Its not really a sea view as its a Mangrove view, their restaurants are pricey and finally the location is 15 minutes away by tuktuk from any shops and services
FAQs
How much does this resort cost compared to others in Puerto Princesa?
The average price for a rental in Puerto Princesa is $54 per night. This rental is $32 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Princesa Garden Island Resort and Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Princesa Garden Island Resort and Spa. Enjoy the water!
Is Princesa Garden Island Resort and Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Princesa Garden Island Resort and Spa?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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