Big Ben Hotel Suites
Hotel in Israel
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Located in Amman, 4.2 km from Jordan Gate Towers, Big Ben Hotel Suites provides accommodation with a shared lounge, free private parking, a terrace and a restaurant. This 4-star hotel offers room service and an ATM.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Family friendly
Map of Israel
Available Rooms
2 Single • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Sofa • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 818 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Single • 409 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 10.0
الخدمة بطيئة مش سريعة مثل ما اخذو منك الفلوس الفوط اتوقع هي نفسها الي تتغسل فيها السيارات بعدين يستخدمها النزيل طلبت بطانية زياده جت بعد اكثر من 12 ساعه وجت مستخدمة وغير ونظيفه لأنها أصلا من غرفة تانيه وكانت معطره بعطر نسائي، احنا تلاته بالغرفه التالت ينام على الصوفا بد طبعا نمت ليله بدون غطاء بعدين شي كويس حطو غطاء ولكن بدون وساده اربع ليالي طبعا لا تقولي كان طلبت الحجز واضح المفروض تكون الغرفة جاهزه مثل ماهو موضح بالحجز .
1.0 / 10.0
Dirty hotel we stayed 3 nights and nobody clean the room !
4.0 / 10.0
the room size is reasonable
breakfast
cleanness
most room facilities mentioned on booking.com are either not there or not working
1.0 / 10.0
It's big
The manager promised to refund my cancellation fee because of his mistake but he didn't!
4.0 / 10.0
relaxing
holding the bag
8.0 / 10.0
Staff were extremely friendly and helpful when we had a very late check in. They changed our room real quick since the first room wasn’t properly ready for us. Have to go downstairs and request breakfast which was simple but was enough to get your day started. :) overall very happy staying here no major issues.
Very minor things, no shower curtain
9.0 / 10.0
Everyone at the hotel was very good and helpful.
The room are clean and big enough. The small kitchen setup was a cherry on the top.
Especially Mr. Abdullah is a very great and helpful person, who helped us with the lot of things which was even not his job. I would 1000% recommend his hotel.
4.0 / 10.0
The bed was comfortable and there was hot water.
We came for our check-in and were given a key. When we went up to the room with all our bags they told us they were still cleaning it, even though the hotel was mostly empty and we weren't checking in early. We stood outside the door to the room while a member of staff was removing THEIR belongings from the hotel room. It looked like he had been sleeping in the room and we stood their worriedly wondering how they would be able to do a full clean while we were standing outside the door and the sheets still needed changing and the bathroom needed scrubbing. We think they were trying to hide the fact that someone had been in our room and would have given us the room had we not been standing outside the door and seen that someone else had been sleeping in the bed and the sheets were not clean, because they asked us many times to please wait downstairs. Eventually they gave us a different room but we didn't feel comfortable it was truly clean because they would have given us the dirty room.
The lady at the front desk didn't speak English so it wasn't easy to communicate with her. We asked for breakfast in the morning and they said it would be ready in 15mins. We told them that was ok but we had only 45mins before we had to leave for our plane. We waited half an hour and were repeatedly told it was only 5 more minutes. Eventually we just left without breakfast. We were really disappointed, this was supposed to be a nice hotel. The heat in the room also didn't work well so we were cold.
10.0 / 10.0
Great spot for a few days. Clean nice! Comfortable bed.
6.0 / 10.0
good staf
not good place for rest crowded
2.0 / 10.0
Need to do more effort on cleaning the residence
7.0 / 10.0
We liked every thing. The staff was kind to accommodate us for early breakfast as we had a flight. But I would definitely recommend the hotel to improve the breakfast items. Breakfast was very very basic with very few items. But the staff sever us with kindness.
Just the breakfast.
6.0 / 10.0
Hotel parking, big room, quiet and good heating even in the winter. Comfortable bed.
The service provided by the hotel is definitely not on a level of 4stars. It is somewhere between 2 and 3. The room was equipped by kitchenette, but there was literally nothing - no plates, cups, dishes, cutlery... not even the electric kettle. Biggest disappointment was a breakfast, which is not in a breakfast room, but needs to be ordered and delivered on room. It came with almost nothing, even without tea or coffee and again without cutlery. We needed to ask for everything and it took a long time for stuff to delivery it - almost one hour from the moment of ordering. Bed sheets were dirty and looked like they were not changed before our stay. The window and the bathoroom door were also dirty.
1.0 / 10.0
The hotel would be great, but there was not any cleaning services. Bed sheets were dirty, hair was everywhere.
There was mess, dirty beds, holes in towels, cold and breakfast was really poor.
9.0 / 10.0
I like the services. The hotel is very clean. The hotel is located in a good area.
FAQs
How much does this hotel cost compared to others in Israel?
The average price for a rental in Israel is $215 per night. This rental is $150 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Big Ben Hotel Suites. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Big Ben Hotel Suites pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Big Ben Hotel Suites?
We found 12 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, fireplace, and smoking allowed.
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