Swissôtel Al Murooj Dubai

Restaurant/places to eat, Dining area, On site

Swissôtel Al Murooj Dubai Hotel in Dubai

8.2 / 10.0

Outstanding(13,009 Ratings)

Hotel in Dubai

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

About this hotel

Five-star Swissôtel Al Murooj Dubai is situated across from Dubai Mall and the famous Burj Khalifa. It features a lush garden with a large swimming pool and free WiFi in public areas. Dubai World Trade Centre is a 10-minute drive away.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Dubai

Nearby attractions

Dubai Aquarium & Underwater Zoo

0.6 mi

Available Rooms

Swiss Executive King Room

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment

1 King • 957 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Two Bedroom Apartment

2 Single • 1 Queen • 1453 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Classic Room Twin Bed

2 Single • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Three-Bedroom Apartment

1 King • 2 Single • 2 Single • 2206 ft²

Sleeps 8

You'll be directed to Booking.com for availability & pricing

$$$$

Swissôtel Al Murooj Dubai

$$$$

8.2 / 10.0

Outstanding(13,009 Ratings)

Hotel in Dubai

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Dubai

Nearby attractions

Dubai Aquarium & Underwater Zoo

0.6 mi

Available Rooms

Swiss Executive King Room

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Apartment

1 King • 957 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Two Bedroom Apartment

2 Single • 1 Queen • 1453 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Classic Room Twin Bed

2 Single • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Three-Bedroom Apartment

1 King • 2 Single • 2 Single • 2206 ft²

Sleeps 8

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.2 / 10.0

Outstanding(13,009 Ratings)

100% verified reviews

2.0 / 10.0

Dec 2024

UAE locals and married couples not Advised

the location

the room that we booked was not very clean the soap and plastics were emty for bath. the price for one night is way too high and expensive. the hotel size dosent fit to be in 5 star category. In my opinion for tourists its good. but for locals like me and families not demanding at all. dissapointment after all.

10.0 / 10.0

Nov 2024

Great hotel in downtown Dubai

Great location in downtown Dubai. We had paid in advance for a 2 bedroom unit for 1 night and the receptionist was kind enough to upgrade us to presidential suite, which was amazing! The staff even let us to check out at 1pm instead of 12pm.

Breakfast was included but I'd say the variety and quality was average compared to the facilities offered. Everything else was excellent!

6.0 / 10.0

Sep 2024

The stay was fine. I think to call yourself a 5* hotel is a bit of a push, 4* at best.

- Location was great - Staff were generally helpful - Very clean - Pool and area around it was nice

- Buffet breakfast was average. Coffee from a machine for a 5* hotel is very disappointing - Leaky roof at the breakfast venue that seemed to have been leaking for awhile - Dinner was ok, could have been more imaginative - Booked a car to take us out, told them we would be a little late, they said no problem and would wait, but when we got there the concierge had let the car go. No consideration to us waiting in the lobby. That was very poor! - Wouldn't consider this a 5* hotel, 4* at best on a good day. Upgrade your furniture, decor and quality of the menu.

5.0 / 10.0

Sep 2024

The rooms could be uodated

Lication

The rooms could be more updated

2.0 / 10.0

Sep 2024

לא הייתי חוזר ולא ממליץ בכלל

מיקום מאוד קרוב לבורג' חליפה ולקניון דובאי מול. נמצא בלב העניינים אבל רחוק מאוד מהשירות שציפיתי לו למלון 5 כוכבים

הצוות לא אדיב. חכיתי יותר משעה בכניסה לאורחת בוקר ובסוף חייבו אותי לשבת אם אורח אחר על אותו שולחן לפני שסוגרים את המסעדה

10.0 / 10.0

Sep 2024

My stay was memorable and is one I will look back with longing and melancholy.

I loved the location of the hotel, it was just next to Dubai mall and within the central business district which made movement cheap and easy!!

The breakfast menu did not have a wide variety of foods to choose from.

9.0 / 10.0

Sep 2024

يصلح للعوائل

الموقع ممتاز والشقة واسعة ونظيفة

الاثاث قديم ومستهلك

10.0 / 10.0

Sep 2024

Definitely would stY agai

Beautiful hotel. Amazing breakfast. Suresa and Sunday great service. Easy walk to Dubail mall and Burj Khalifa

The noise from nightclub. Music didnt finish till 4am

1.0 / 10.0

Sep 2024

Horrible. Kötü ve Berbat

İ like nothing .

İ pay 5 star Hotel cost . But even hostel better than here. 1) All rooms smell Damp . 2) if you want 1990 s hotel concept you can choose . Bcs everything is 20 years old . 3) Bathroom tools are Rust . Also kettle was photo. 4) Reception worst than Custom line , you need minumum 30 minute. 5) Uneducated personals 6) Restaurant is only not bad . Not perfect but avarage quality 7)Bad sheets , pillows smells Damp. 8) when you walk floor hall , smells glue , paint . Bcs 20 years old need change but they only make up . 9) All what i said . İ have photos

3.0 / 10.0

Aug 2024

Not good. The hotel has over the years lost all its value.

Location Room service

Poor service Barely a 3 Star Not clean No value for money Terrible curtains. Staff poorly trained Dated

10.0 / 10.0

Aug 2024

Excellent choice

Everything was great. The location is very good because its in the centre of the city and most attractions are 5-10 mins away.The food top quality and for all tastes.The apartment was one of the best we ever stayed.Big rooms, every day towels and room service .The hotel staff very polite and helpful with everything we needed. Even they made us a surprise birthday cake for our sons birthday. Who does that? Only the best family hotel in the UAE.

Maybe a small fresh up at the pool but its still lovely to swim there (2 lifeguards on every shift).

10.0 / 10.0

Aug 2024

I love it

Ghazal and suresa is 10/10 very good

Eveything

8.0 / 10.0

Aug 2024

Viel Platz für uns

Lage, Frühstück sehr gut und Abendessen. Appartements sind separate in einen eigenen Gebäude. In wenigen Minuten zu Fuß in der Mall

Räume waren auf 16°C runtergekühlt, es kam braunes Wasser Anfangs aus der Dusch, es roch muffig

10.0 / 10.0

Aug 2024

Super

Tutto super , staff cordiale e disponibile. Posizione fantastica

10.0 / 10.0

Aug 2024

Amazing will be back

Great location and free upgrade, staff were amazing

Nil

1.0 / 10.0

Aug 2024

سيئة جداً

لا شي

مختلف عن الصور الاثاث قديم ولا يسوى خمس نجوم

10.0 / 10.0

Aug 2024

Suisses hôtel top

L'emplacement la propreté et Les personnels

C trop bien j' ai bien dormi et en c éclaté

8.0 / 10.0

Aug 2024

Fijn accommodatie

10 min loopafstand van de mega grote shopping mall en de burj khalifa. Kamers zijn lekker ruim en schoon. Beetje oudbollig interieur maar ieder zijn smaak. Personeel zijn super behulpzaam.

Uit de airco kwam soms een muffe geur uit

10.0 / 10.0

Aug 2024

Bien

10.0 / 10.0

Aug 2024

جميلة

الهدوء والاحترام الشديد من موظفي الاستقبال وخصوصا ابو حسن

لاشيء

3.0 / 10.0

Aug 2024

سيئه جدا جدا

قربه من دبي مول فقط

لا يستحق السكن فيه وخاصه الشقق حيث انها بعيده عن الفندق حتى الفطور يلزم عليك الخروج من المبني والمشي با الشمس لمده خمس دقايق للوصول للفندق اللي فيه الفطور حيث الشقق بعيده عن الفندق ولا يستحق ان يكون خمس نحوم الفندق مخالف للشقق الحذر منه يا اخوان شقق كأيبه من الداخل والاثاث قديم ولايستحق ان يكون خمس نحوم يستحق نجمتين فقط والصور مخالفه تماما للواقع وخاصه الشقق الصور للفندق فقط وليس للشقق

7.0 / 10.0

Jul 2024

اذا كنت حاب تسكن قريب داون تاون خذ هذا الفندق

المكان قريب من دبي مول وبرج خليفة

الشبابيك وباب البلكونه بدون امان لان اطفال ممكن يفتحون وخطر عليهم

10.0 / 10.0

Jun 2024

5 stelle centralissimo e molto bello

Staff gentilissimo e super simpatico (non comune nei 5 stelle). Posizione ottima sotto al Burj Kalifa e accanto al Dubai Mall. Grande spazio presso le piscine molto curate così come il ristorante giapponese sul "laghetto"molto carino.

La colazione non compresa nel costo della camera e la rumorosità della strada fuori (ma sono cose non importanti).

10.0 / 10.0

Jun 2024

Loved it!!!

Very conveniently close to Dubai mall and Burj Khalifa. The metro is a short 10 mins walk. The staff are really awesome and give out a 5- star treatment. From the doormen like Mr Robert, to reception- I wish I remembered all their names. I have to say I was thoroughly impressed by EVERYTHING with the hotel. Always a smile on everyone’s faces. The food is incredibly made. I have to give a shout-out to the breakfast chefs especially Mr Stephen! There are 3 pools. Quite large and spacious for all the guests. Mr John, one of the pool guys always helping you enjoy your poolside chills. I couldn’t recommend this hotel even more. The place is amazing and I’m definitely visiting again.

2.0 / 10.0

May 2024

We were there for 48 hours and ended up paying double.

I liked the concierge who was incredibly helpful, the breakfast buffet options and the cleanliness of the rooms.

The check in process was a let down. We requested an early check in, there were no rooms available for us, but one that was more expensive that was “free right now to go into” so we paid an extra 300AED and then of course, were made to wait 15…20…40…60 minutes before we were allowed into the room. But then we were unable to get a refund and just go back to our original room!!!! I feel totally taken advantage of and think this was incredibly unfair. Then I looked on Booking.com and the same “upgrade room” was advertised much cheaper than what we were forced to pay!

9.0 / 10.0

May 2024

We had an amazing stay!

Its proximity to Dubai mall and location in downtown, facilities at the hotel like the big pools. The staff are very friendly and very customer oriented, they were very helpful at all times, especially Jirayr at reception who helped us look for our son’s phone. Yasser and Hamdi at the pool were also extremely nice and helpful.

It’s old and needs renovation

10.0 / 10.0

Apr 2024

My stay has left me hopeing to stay again.

Location and staff were lovely. The food quality, choice and quantity were excellent.

I had every thing I needed for the perfect stay.

1.0 / 10.0

Feb 2024

Terrible, terrible, terrible. Nothing positive to say about this hotel.

This was absolutely the worst experience of my life. I did not like a single thing at this hotel. Absolute waste of money.

Worst hotel experience of my life. Overrated, expensive, does not live up to Swiss Hotel's quality standards anywhere else. I expected so much more. Terrible experience. I would not recommend this hotel to anyone else. Must stay clear of this hotel if you want to enjoy your time in Dubai.

3.0 / 10.0

Jan 2024

Do not recommend this hotel to anyone

Location

Everything from rate, service to facilities. There was no one to show us around the facility, which I found to be very strange for the amount of money I paid. Staff are corrupt trying to hook me up with drivers with whom they have financial interest. The venue is about collecting money nothing else, very disappointing in all aspects of the hotel and its services

6.0 / 10.0

Jan 2024

Good but i expexted more from the hotel specially the furniture

Breakfast was v.good Good location

Old furniture. Smelly. Some buildings you have to go to by golf cart. The first apartment was with no carpet and no wallpaper. Just like a regular flat. Had to talk to management and they were kind to give me more Appropriate apartment.

7.0 / 10.0

Jan 2024

It was good value for money

Room. Location.

9.0 / 10.0

Jan 2024

Excellent facilities

Staff, facilities and location

Very crowded

10.0 / 10.0

Jan 2024

ممتازة

جيد جدا

8.0 / 10.0

Dec 2023

Hôtel confortable et bien situé

Localisation

Rien

9.0 / 10.0

Dec 2023

2 Tage Dubai

Aufgrund einer Fugplanänderung erreichten wir das Hotel, nachts11 Std. vor der aktuellen Check in Zeit. Wir erhielten dennoch ohne wenn und aber oder Aufpreis unser Zimmer. Die zentrale Lage war der Grund der Buchung. Service und Freundlichkeit der gesamte Mitarbeiter war hervorragend. Das Frühstück war sehr abwechslungsreich. Die Poolanlagen großzügig gestaltet. Im Pup wurde zu üblichen Dubai Preisen Alkohol ausgeschenkt.

Im Frühstück Außenbereich sind allerdings diverse Tauben die sich auf den nicht abgeräumten Tellern niederlassen.

7.0 / 10.0

Nov 2023

Overall comfortable stay. Be prepared to wait at the front desk due to staff shortage.

Room was large and comfortable. Professional and polite staff. Dubai Mall is within a walking distance, but it is not inter-connected. You will still have to walk outside on the hot concrete road.

They are short of staff at the front desk. I have arrived in the early morning. There was only one female staff at the front desk and handling the long queue of guests who wanted to check-in. It was very chaotic and not well organised, we were just told by her to wait at the sofa across the check-in desk. Understandably she was very stressed with the amount of work she had to handle by herself. Funny thing was there was another male staff at the counter but somehow he was NOT doing the check-in process which was not helpful. The hotel should allocate the resources more appropriately to handle the volume of guests, since Dubai airport is operating for 24 hours. I waited for almost 40mins to check-in. Hotel provided a free WiFi but it was unfortunately not very usable since the connection was not strong enough. Forget about having video call.

10.0 / 10.0

Nov 2023

Нам все понравилось, местоположение супер, все удобно и рядом, обязательно рекомендую всем особенно семьям !!

Нам понравился персонал, особенно сотрудник Iryanto, который всегда помогал и подсказывал нам все удобство гостиницы и очень качественно и хорошо обслуживал гостей гостиницы !!

Все прекрасно !

8.0 / 10.0

Nov 2023

Genau wie vorgestellt

Größe des Appartments und die super Lage.

Weg/Fußmarsch/Aufwand für den Swimmingpool

1.0 / 10.0

Nov 2023

Didn’t go well

Staff was cooperative

Literally they were charging for everything, there was no toothpaste in toilets , they were charging for every little thing

FAQs

How much does this hotel cost compared to others in Dubai?

The average price for a rental in Dubai is $260 per night. This rental is $46 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Swissôtel Al Murooj Dubai. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Swissôtel Al Murooj Dubai. Enjoy the water!

Is Swissôtel Al Murooj Dubai pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Swissôtel Al Murooj Dubai?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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8.5 / 10.0

Outstanding(2,482 Ratings)

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Swissôtel Al Murooj Dubai

Hotel in Dubai

Reasons to book

About this hotel

Amenities

Map of Dubai

Nearby attractions

Available Rooms

Swiss Executive King Room

One-Bedroom Apartment

Two Bedroom Apartment

Classic Room Twin Bed

Three-Bedroom Apartment

Swissôtel Al Murooj Dubai

Hotel in Dubai

Reasons to book

About this hotel

Amenities

Map of Dubai

Nearby attractions

Available Rooms

Swiss Executive King Room

One-Bedroom Apartment

Two Bedroom Apartment

Classic Room Twin Bed

Three-Bedroom Apartment

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Dubai?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Swissôtel Al Murooj Dubai pet friendly?

What amenities are available at Swissôtel Al Murooj Dubai?

Explore similar vacation rentals in Dubai

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