Banyan Tree Mayakoba

View (from property/room), Beach
Beach
Beach
View (from property/room)
Property building
4.6
Outstanding(154 Reviews)

Resort in Playa del Carmen

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area

About this resort

Located 10 km from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It offers 11 specialty restaurants serving international cuisine and 3 bars.

Amenities

Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly

Map of Playa del Carmen

Available Rooms

Bliss Pool Villa

1 King • 3153 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Serenity Pool Villa With Living Room

1 King • 3465 ft²

Sleeps 3
You'll be directed to Booking.com for availability & pricing

Three-Bedroom Family Villa

1 King • 1 King • 2 Single • 2755 ft²

Sleeps 7
+
You'll be directed to Booking.com for availability & pricing

Harmony Three-Bedroom Beachfront Pool Villa

2 Single • 1 King • 2 Single • 5500 ft²

Sleeps 7
+
You'll be directed to Booking.com for availability & pricing

Serenity Two-Bedroom Pool Villa

2 Single • 1 King • 5500 ft²

Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
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Reviews

4.6
Outstanding(154 Reviews)
100% verified reviews
5.0
Dec 2023
Comfortable and spacious suite, excellent services and restaurants, beautiful resort
We stayed in an oceanfront suite which was very spacious. There was a private pool, and the open bathroom was spacious. The shower was equipped with steam options, making daily shower quite enjoyable. The staff was very friendly and helpful. The restaurant choices (Italian, Thai, seafood, steak) were excellent. The property was huge, but we were able to get around with bikes that came with the room, and golf cart transportation service was always available. Overall, we really enjoyed our stay!
3.5
star 5 empty
Oct 2023
Great location and staff. Poor food experience. Some villas are really dated.
Great location, beautiful well kept clean beach and lagoons. Grounds are large and incredible - lots of wildlife. Service / staff are excellent. Main hotel / lobby area and Sands restaurant / pool area are fantastic. Breakfast really good. Rooms are very spacious.
Food at main Thai restaurant was very average and flavorless. Had to rebook Tomahawk steak restaurant as Corporate guests given priority - when we finally ate there the steaks were returned 3 times until we eventually gave up, they were inedible... at $150 each. Mexican buffet, both ended up with three days of stomach issues after this. Some of the rooms are very dated. Stayed in 807, a bedroom villa on the beach - which needs to be completely refurbished. Pool and jacuzzi were barely functional, light fittings hanging out in jacuzzi, tiles missing, filter system only partially working. Showers and WC's are probably over 10 years old, fittings barely work, mosaic tiles missing. Pool staff did what they could to rectify, however, this property is past its best years.
5.0
Sep 2023
Possibly the best resort in North America, if not the world
Unparalleled staff, unbelievable location in a jungle/nature preserve. First class all the way.
Recommend checking prior to booking to see if any conventions are being hosted when visiting - loud, disrespectful convention attendees were a real problem.
4.5
Aug 2023
It was a good experience. Stay was extremely friendly, the food was very good.
The hidden gem is El Pueblito no one really talks about. The food at burger shop and el fondita was amazing. Pricing was reasonable. Food was delicious. I would recommend to family and friends.
The ceiling in the living room was constantly dropping/ leaking debri. It wasnt addressed at all. No one would clean the debri on the table. We had requested for a childrens bicycle and helmet on the first day of arrival on thursday but didnt get the bicycle until monday the day before our departure. We had called multiple times. We spoke to another family that landed on a date later than us and they received 2 bicycles for both their children. That was disappointing because my son wanted to ride a bicycle the every day....
4.5
Jul 2023
Great!
Beautiful resort, extremely customer centric and helpful staff
Wine list was quite average and very overpriced
5.0
Jul 2023
Wonderful
Service was impeccable. Staff was wonderful. Facilities and architecture was gorgeous. Food was great
I wish it was more kid-friendly. Kids club was quite small and i wish there was a bigger pool for the kids like a slide and splash pad.
3.0
star 4 emptystar 5 empty
Jun 2023
Pleasant
The property and the villas were lovely. The staff is outstanding. Breakfast selection is great.
Our pool was super fogy indicating it wasnt clean at all. when we told reception (twice) they said they would send maintenance but nothing happend - so we couldnt use the pool our entire stay. When we repeated the problem while settling the bill expecting compensation we were initially offered way too low compensation for the mishap and only after pushing they reacted correctly. In a hotel of this level we would have expected the pool cleaning to happen immediately, a new room and/or receiving compensation right away. Breakfast is crowded and loud - so we did not go after the first day.
4.5
Apr 2023
awesome stay, quite expensive but the quality of the service and restaurants is worth it
Quite & comfortable villa, easy to go around the hotel with the bikes at our disposal we’ve been impressed by all restaurants, can’t get any better food wise service is also very friendly and reactive
could use more seats next to the pool

FAQs

How much does this resort cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $184 per night. This rental is $310 above the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Banyan Tree Mayakoba. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Banyan Tree Mayakoba. Enjoy the water!

Is Banyan Tree Mayakoba pet friendly?

Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Banyan Tree Mayakoba?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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