Mondorf Parc Hotel & Spa
Hotel in Luxembourg District, Luxembourg
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Mondorf Parc Hotel & Spa is situated in the Mondorf-Les-Bains area and offers rooms with free access to Mondorf Domaine Thermal Wellness & Fitness. The hotel is part of the Mondorf Domaine Thermal, a spa and wellness facility that is over 5.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Luxembourg District, Luxembourg
Available Rooms
Special Offer - Double Room with Wellness & Fitness Access
1 Double • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Special Offer - Suite with Wellness & Fitness Access
1 Double • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Special Offer - Superior Double Room with Wellness & Fitness Access
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin Room with Garden View
2 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.0
Breakfast, spa, pools, comfortable beds
Nothing
4.0
Super Frühstück.
Sehr schöner Spa Bereich.
Zimmeraustattung ist ausreichend.
Die Dusche im Badezimmer hätte etwas besser funktionieren können.
5.0
Very friendly staff
We had a nice room with a balcony
Breakfast very average for a 4 start hotel, expected a bit more
5.0
Fantastic hotel and spa. Saunas were incredible!
4.0
zeer net en goede service ondanks Covid maatregelen. we voelden ons zeer veilig in het Parc Hotel en Thermaal domein. je komt er niet in zonder 2G vaccinatiebewijs. alles is kraaknet en er wordt doorlopend gepoetst.
door Covid maatregelen is de gezelligheid bij de bar helemaal weg. Geen muziek en kort happy hour
4.5
de wellness en thermaal bad
geen room service
5.0
Tout
Rien
5.0
Tout
Les horaires du week-end pour les accès au piscine.. dommage que c est pas jusqu a 22h le week-end aussi
5.0
Alles top
Hotel Zimmer Frühstück Wellness Service perfekt
4.0
Les différentes activités au niveau des piscines
Rien a dire
4.5
Es gab einen direkten überdachten Zugang zu allen Räumlichkeiten. Alles war weitläufig und gut verteilt.
5.0
La qualité de l’accueil et du personnel.
0.5
I liked nothing in this place, food was not edible, just horrible, and hotel looks run down with javel spots all over carpets, design is combination of zillion styles and quite painfull to look at
massage is the main reason we went here, oh boy, very bad, took lymph manual massage, so bad and unprofessional I have no words to express how bad it was ( for comparison I take 1x week lymph massage) so I have a pretty good idea how one is done
4.5
The room was really good and spacious. We enjoyed the thermal pools, the facilities as a whole and also the breakfast.
We spend very nice days and also visited nearby restaurants. It's convenient to drive to Luxembourg City or Schengen.
Booking a tennis court was a problem. It seems the agreements with the owner of the courts had been cancelled, so we couldn't play tennis. There was quite some misinformation amongst the employees on that matter.
Parking is busy and can be stressful for electric vehicles, with only a few spots.
1.5
The spa
Dont stay here !!!
In advance I asked if I they had a wheelchair on the premises that I could use as I had broken my foot a week earlier and was on crutches and in a moonboot.They said it would be available the 2nd day when another guest checked out. They failed to mention that it wouldn't be available until 6pm wasting a whole day.
When checking out we booked a taxi and phoned reception requested that a porter come and get our luggage.
We went down to reception to wait for our taxi and the concierge hadn't requested that our luggage be brought down. He became very rude and quite abusive then finally went himself to get our luggage himself as the taxi had arrived.
He came back down and very slowly checked us out of hotel while the taxi was obviously waiting. The taxi driver was getting impatient as were we. We complained about the bad service he had provided and he kept repeating 'I am always correct' over and over and yelling over our voices.
We finally got our invoice, paid and yelled over him that he wasn't correct and that he was arrogant and rude.
I would never recommend this hotel while he still works there. He had a hyphenated name starting with 'Jean-???'
3.5
Comfy chairs in the outdoor bar.
The rooms were small and hot. Air con noisy. Having the window open also noisy! Only one restaurant was open.
4.5
Amazing spa and breakfast facilities
Room service food options
5.0
The spa is amazing! It is huge, big pools with cold, warm and very warm water, multiple saunas and jacuzzi, multiple shower areas, inside and outside with warm water, nice resting areas, all with very nice temperature. I am used to the German spa where it is cold everywhere except the saunas and I really loved that here there was a pleasant, warm enough temperature in the indoor areas. The whole place is very well maintained and the small details make your experience there very enjoyable (enough sun beds, many places to hang you towels, shower separators, ladies only area, changing room in the hotel lobby for those who did the check out but still want to use the spa, etc).
5.0
There are nice park with aviation museum on territory. The thermal water swimming pool and SPA-zone with excellent personal! Super service in restaurants and rooms!
5.0
The spa plus an excellent breakfast!
Nothing
5.0
Fantastic place!
4.5
Everything
Nothing
3.5
No communication, about open restaurant in hotel, ore when doors closed, just from hotel, to next part, to restaurant.
We was in shirt, doors closed, and it was nearly freezing outside, we need to whole around, tp go to our room.
People seeing us, but even don't open the door anymore.
2.5
Very big bed and balcony, great restaurants within the hotel
Very expensive for accommodation, true it contains breakfast and access to the thermal bath and amenities, but still the price is way too high for what is being offered. the furniture looks cheap, the suite is probably just two former rooms put together so you have a lot of walls in between, the toilet is separate but no sink to wash your hands. the spa space is not well used and it is difficult to get from one point to the other.
5.0
We really enjoyed the spa procedures and the atmosphere of the hotel.
5.0
Everything was great, especially the SPA facilities. Very clean and lovely staff.
1.0
- Wellness pool was really great. It was very relaxing and great water massage of the whole body. Plus, water temperature was very pleasant. If I ever come back to this hotel, it would be only for the wellness pool, nothing more. Everything else is overpriced with very poor quality.
- Customer service is horrible. Starting from the first interaction when making SPA massages reservation up until the checkout from the hotel - horrible. No one ever from the hotel answered to the questions that I asked in the booking.com messages after I have done the booking. This whole booking was a surprise birthday present for my sister and I also booked SPA massages. I asked, if apart from the reservation confirmation, they could send me a kind of picture in a pdf form (a sort of gift voucher), that I could present to my sister on her birthday. They did not reply and after several tries to hotel email directly,they told me that I have to do it on their website. But for that you have to put on all your personal details on their website, create an account, then PAY for the massage right away by providing your credit card details and only after that you can hope that a pdf picture will be sent to your email. Never seen such a horrible customer experience.
- Staff is treating you like a "number", not a real customer. They are very rude. One staff member tells you do "A", you do it, the other tells you it was wrong to do "A". And you end up in a frustrating situation being treated not like an idiot, as if you cannot understand the rules. For example, as we arrived, receptionist told us we could go directly after the checkin to our SPA massage treatments at 18.00. I told him, but it is 17.50 now and we have still to go the room, put our luggages and get ready (you need to take a shower at least after a long travel and put on swim suit) and we will be late. He said, you don't need to hurry, everything is fine, they will wait for you. We went upstairs, tried our best to get ready quickly and arrived about 10-15 minutes late to SPA massage area (you have a long walk in the corridors, so it takes also time). At that point SPA massage specialist told us in a very unpleasant tone that we are late.
4.5
from checkin to bar staff everyone was friendly
its a little outdated but still very nice
FAQs
How much does this hotel cost compared to others in Luxembourg District, Luxembourg?
The average price for a rental in Luxembourg District, Luxembourg is $179 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mondorf Parc Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mondorf Parc Hotel & Spa. Enjoy the water!
Is Mondorf Parc Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mondorf Parc Hotel & Spa?
We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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