Hotel Elbresidenz an der Therme

Spa and wellness centre/facilities, Pool view, Swimming pool

Property building, Spring, Day, Garden, Garden view

Property building, Spring, Day, Natural landscape, Garden, Garden view

Restaurant/places to eat, Spring, Day, Summer, Seating area

8.7

Excellent(3,083 Reviews)

Hotel in Bad Schandau

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

The pearl of Saxon Switzerland welcomes you in the center of Bad Schandau, 100 metres from the River Elbe in the Saxon Switzerland region. The Elbresidenz features a 1,600 m² rooftop spa. The property also features a pool,sauna and gym.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Bad Schandau

Nearby attractions

Brühl's Terrace

32.4 mi

Rudolf Harbig Stadion

31.5 mi

Saurier Park

36.4 mi

Felsenlabyrinth Langenhennersdorf

9.1 mi

Available Rooms

Superior Single Room

1 Single • 193 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Junior Suite

1 Queen • 1 Sofa • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Single Room - River Side

1 Single • 236 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room - River Side

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Elbresidenz an der Therme

$$$$

8.7

Excellent(3,083 Reviews)

Hotel in Bad Schandau

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Bad Schandau

Nearby attractions

Brühl's Terrace

32.4 mi

Rudolf Harbig Stadion

31.5 mi

Saurier Park

36.4 mi

Felsenlabyrinth Langenhennersdorf

9.1 mi

Available Rooms

Superior Single Room

1 Single • 193 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Junior Suite

1 Queen • 1 Sofa • 452 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Deluxe Single Room - River Side

1 Single • 236 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room - River Side

1 Queen • 279 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

8.7

Excellent(3,083 Reviews)

100% verified reviews

5.0

Aug 2024

Gutgelegendes Hotel zum Wandern, mit tollem Frühstück. Empfangspersonal unfreundlich/uneinsichtig und schickte Gäste

Gutes und reichhaltiges Frühstück. Gut gelegen für Wanderungen. Personal (außer Empfang) war sehr zuvorkommen und nett. Schöne Terrasse zum frühstücken. Kleines Schwimmbad in der 4. Etage war schön, um morgens ein paar „Bahnen“ zu schwimmen (sehr kurzes Becken, dennoch tolles Angebot).

Betten sind sehr hart und ungemütlich. Externe Therme, würden wir nicht direkt als Theme bezeichnen. Das Personal am Empfang war sehr unfreundlich und hat einen nicht immer verstanden. So ist der Feueralarm ausgebrochen und die Servicekraft am Empfang hat es selbst auf Englisch nicht verstanden und wollte nur einen Personalausweis, da er dachte wir wollen einchecken. Nach Meldung des laufenden Feueralarms (warum es nicht an der Zentrale einlief ist unbekannt), wurde uns versichert es handelt sich um einen Defekt und wir sollen wieder auf unser Zimmer gehen. 5 Minuten später erschien die Feuerwehr und von eine, defekt war nicht ,mehr auszugehen. Vor dem checkout (09:30 Uhr) wurden unsere Zimmerkarten bereits gesperrt und wir konnten nicht aufs Zimmer, um unser Gepäck zu holen checkout ist laut Unterlagen bis 11:00 Uhr. Das Freischalten der Karte war nicht mehr möglich und auch eine andere Karte konnte nicht mehr für uns freigeschaltet werden. Nach 15 Minuten wurde jemand vom Personal mit uns aufs Zimmer geschickt, um die Türe endlich zu öffnen. Beim eigentlichen Checkout haben wir die genannten Themen nochmal beim Personal angesprochen, dies wurde aber „freundlich“ abgewunken, dass dies ja nicht sein könnte und wir das alles falsch aufgefasst haben.

8.0

Aug 2024

Velmi příjemný hotel

úžasná lokalita včetně snídaně

velmi pomalé WiFi ! absence madla ve vaně,

10.0

Jul 2024

Sehr gern kommen wir wieder

Bad Schandau ist eine Reise wert und das Hotel unbedingt zu empfehlen.

Es gab Nichts auszusetzen.

10.0

Mar 2024

Wir hatten drei schöne Tage in Bad Schandau.

Die Lage ist einzigartig. Die sehr gute Küche und das freundliche Personal ist zu erwähnen.

Die Parkgebühren für die Tiefgarage sind unverschämt.

10.0

Jul 2023

Stunning hotel

Lovely location and modern stylish rooms and facilities roof area pool and sauna area Lovely staff helpful and would likely book again hard to find fault the ferry runs from right outside the hotel and direct traffic free access to the cycle path

In common with most hotels could do with a simple USB port in the room

10.0

Jul 2023

Relax as it should be

Great location, very helpful staff, cleaning top quality....

Nothing to mention

10.0

Jul 2023

Exceptional

Great location. Beautiful old building, with modern remodeling inside. Great spa area. Super bar and restaurant. Excellent breakfast. Friendly and helpful staff. Bike rental next door. Highly recommended!

Nothing.

8.0

Jun 2023

Very good

Breakfast was very good with lots of choices. SPA are was nice with lots of space.

no aircontidioning - it was hot in a room

10.0

May 2023

Excellent!

Great location and facilities and very friendly staff. Public transport and external thermal bath (200m) included as well as excellent breakfast. Top price-quality ratio!

Paperwork for Check in

9.0

Apr 2023

Enjoyable and Relaxing.

It was all very enjoyable. The breakfast was extremely bountiful. The room was spacious (junior suite) and comfortable, as where the beds. The location was quite central. The spa and pools were delightful. The personnel were very accommodating. It was enjoyable. We were even able to have coffee and cake up where the pool was. Fun!

We reserved a table for a birthday breakfast and it was set up the night before. When our party came down, another large group took it and there was nothing to do but push tables together for us. The waiter the night before was GREAT and set our birthday dinner table up for us and promised to have it set up for the next morning. When we came down, our number was moved and even with apologies, it was disappointing to have to sit where we did not plan to.

7.0

Mar 2023

Friendly staff but hotel doesn't meet expectations of 5*, overall good but totally over priced stay

Friendly staff Free shuttle service from/to train station Good starting point for hikes in the national park

No ac in rooms Double bed consisted of two single beds and were not very comfortable Small room, no free water Very crowded breakfast buffet with nothing special, an hour before breakfast end, some things were not replaced

8.0

Jan 2023

nice view, clean room, nice sauna options.

sauna, room

10.0

Dec 2022

Exceptional

A beautiful hotel in an excellent location - the spa around the corner, pretty little town with nice local restaurants and friendly shopkeepers. Well worth the extra- effort to get there. Also excellent breakfast in a beautiful room.

8.0

Dec 2022

Very good

Good location, free entrance to Toscana Therme, great breakfast

Please repair barrier in garage. You really don´t want to start holiday with hit of your car.

10.0

Nov 2022

Exceptional

amazing and rich breakfast buffet very clean nice Yoga room modern and clean wellness area with pool and 3 spacious saunas nice architectural concept great location very friendly and helpful staff free shuttle service from and to train station

would be nice if the pool was open a bit longer in the evening a kettle for tea in the room is always nice

8.0

Oct 2022

Relaxation

Central location and a free entrance to the thermal pools. Lovely breakfast

The rooms are missing a coffee maker or even a kettle for tea. There is no option to enter the thermal facilities on the check out day.

10.0

Sep 2022

Exceptional

An excellent traditional hotel run with modern efficiency. The staff were particularly helpful.

9.0

Aug 2022

Superb

Great staff abd service Excelkent breakfast

Room design a bit old fashionned but clean and good state

9.0

Aug 2022

relaxing location with lovely, comfortable rooms

the room was beautiful, great shower, good bedding and wonderful breakfast. Location was great - walk, train and ferry everywhere.

nothing

7.0

Jul 2022

Good, but not a 5* experience

Fantastic breakfast. Great indoor pool. Very large rooms. Underground parking (extra fee). Nice location. Great garden with terrace.

Wifi very slow. Enough to read your email or light browsing, but that's about it. Preferred to stay on 4G as it was way faster. None of the staff could speak English. Some of them tried (and failed), others simply said they don't know. How is that possible?! To get a job at a huge 5* hotel and not know how to speak English, not even a bit :( No room AC. Rooms get pretty hot during Summer (was there in July). I've never been in a 5* hotel without any AC in the room. I wanted to book a massage at the hotel SPA (they advertised a large collection of massages & treatments). I had to speak to 3 people on the staff until someone understood what I wanted (English is not spoken at this hotel). After finally booking the massage, the next morning they canceled my appointment 2 hours before and they were not able to rebook it for the rest of my stay there :( Not a 5* experience. Very disappointed.

7.0

Jul 2022

Beautiful location and facilities but not five star service

Beautiful location on the river and lovely grounds. Good breakfast and spa area and pool on top floor are lovely. Restaurant service better than reception staff but food isn’t very good unfortunately. Clean, well maintained rooms although no ventilation.

Service quality is overall lacklustre and not what you would expect of a five star international hotel. Most staff don’t speak English and there is very little communication at check in or written information in the room about basic things like breakfast time, checkout, the need to get a special token to access the thermal pools etc. and you need to go and ask all these things to reception. Maybe the service is better for German speakers but at the very least the hotel should provide a written notice of key points in English for all international guests to make things a lot easier. Staff generally did the minimum, while a few were friendly and made an effort. Also no one tells you that the room key doesn’t open the underground parking garage and you have to buzz and wait for someone to let you in. Would have been nice to have a kettle and basic tea and coffee facilities in the room.

7.0

Jul 2022

5* potential but not a 5* service regrettably

Location, pool, good breakfast

Some check-in staff were appallingly rude as well as incompetent (it took us 2 and a half hours to get a room!). the hotel made bookings for restaurants on our behalf but booked the wrong restaurant on the 1st night and actually booked for us to eat in the same restaurant twice (which we didn’t ask them to do) and then cancelled the second night’s restaurant booking leaving our group of 10 without a dinner reservation. Our room did not have a functioning air conditioning system - no apology for it not working - we were given a fan! other friends had the same problem with faulty air conditioning - it is supposed to be a 5* hotel but it doesn’t deliver 5* service which is a pity. Not one of our group of 10 were given details at check-in about any of the facilities. There is a nearby spa and pool (it’s lovely). we weren’t told about how to get there (it’s a 5 minute walk away). Neither were we told that you had to get a red token from reception to access the facilities. So after some of the group found the pool, they were sent back to reception to get the magic red token to be given access. These are all small things which could so easily be sorted but the check-in process was inefficient, unfriendly and unhelpful. one member of staff was visibly angry with us when we explained that our room for 3 people (family) could only accommodate 2 of us. she was actually bashing her forehand into her forehead in agitation and stormed away from reception and slammed a door!!!

8.0

Jul 2022

Relax, peace and great stay

Breakfast is amazing, people is super kind, facilities are awesome, thanks!

There were no terrible issues, but some details not expected in a 5-Star hotel: 1) We requested for a COT (baby bed), we had to ask for it 3 times. 2) 1st night, baby wet the sheets, we put them together with some towels for change. Cleaning team put new towels but REUSED the wet cot sheet. 3) Many hairs on the floor of the bathroom when we entered the room and spider web in the balcony. 4) The water in the bad in the garden has big living worms, we realized after our baby put his toes in the water. 5) Coffee machine in the room would be a great asset

9.0

Jun 2022

Superb

Quiet clean room Comfortable bed Great breakfast in the garden

A bit hot in the room in the morning (sunny side)

7.0

Jun 2022

Good

breakfast and cleaning

In the first night I woke up in the middle of the night because it was so warm the room without air conditioner. At 2 o’clock we moved room with the baby. at least in the new one was air conditioner. late check out 60 euro per person it’s pretty expensive

6.0

May 2022

Great hotel but unfriendly staff

Beautiful area of Saxony Swiss

Unfriendly staff

10.0

May 2022

Exceptional

Everything was perfect. The room, the breakfast, the area, the garden

No air condition, but stuff brought a ventilator

3.0

Apr 2022

adequate but unwelcoming service and facility.

- cleanliness - location - breakfast with good options for different needs

- some decor felt sterile that it lacked character - service. I checked in around 9:30p and staff were so unhelpful that I didn’t feel like it was 5 or not even 4 stars - requested simple things like I’d need bathtub bc of my partner’s need, and since it was a surprise gift for her 40th b day, would have loved whatever treatment for special care for such occasion. they responded promisingly, but when I get there, all requests completely shunned and ignored. disappointing. sure they weren’t responsible for anything I requested but I didn’t ask much and if they claim 5 star then my requests should be no big deal at all. - bar menu was hardly edible. we had no choice so we slammed it into our mouth just to survive.

5.0

Feb 2022

Location great, hotel staff not so much

Breakfast was very well prepared

Staff were incompetent, over charged us for room service (double charge of our whole meal €40 extra). Bath jets kept going off every half an hour. At first tried to give us the wrong room after we booked a junior deluxe suite. Didnt tell us important information like Toskana spa tokens can only be used on your first day of stay - instead of second day.

FAQs

How much does this hotel cost compared to others in Bad Schandau?

The average price for a rental in Bad Schandau is $134 per night. This rental is $4 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Elbresidenz an der Therme. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Elbresidenz an der Therme. Enjoy the water!

Is Hotel Elbresidenz an der Therme pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Elbresidenz an der Therme?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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8.4

Excellent(2,346 Reviews)

Parkhotel Bad Schandau mit SPA

Hotel Elbresidenz an der Therme

Hotel in Bad Schandau

Reasons to book

About this hotel

Amenities

Map of Bad Schandau

Nearby attractions

Available Rooms

Superior Single Room

Superior Double Room

Superior Junior Suite

Deluxe Single Room - River Side

Deluxe Double Room - River Side

Hotel Elbresidenz an der Therme

Hotel in Bad Schandau

Reasons to book

About this hotel

Amenities

Map of Bad Schandau

Nearby attractions

Available Rooms

Superior Single Room

Superior Double Room

Superior Junior Suite

Deluxe Single Room - River Side

Deluxe Double Room - River Side

Reviews

FAQs

How much does this hotel cost compared to others in Bad Schandau?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Elbresidenz an der Therme pet friendly?

What amenities are available at Hotel Elbresidenz an der Therme?

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