Palmetto Hotel
3.9
Good(738 Reviews)Hotel in Santiago de los Caballeros
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Set in Santiago de los Caballeros and with Leon Centre reachable within 1.3 km, Palmetto Hotel offers concierge services, non-smoking rooms, a terrace, free WiFi throughout the property and a restaurant. The property is around 2.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Family friendly
Map of Santiago de los Caballeros
Available Rooms
2 Single • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 129 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.9
Good(738 Reviews)100% verified reviews
3.9
Me hospedé en el Hotel Palmetto durante un viaje de negocios reciente. El hotel tiene una ubicación conveniente y céntrica, lo cual fue muy útil para mis actividades laborales en la ciudad. Además, la limpieza de la habitación fue destacable. Aprecié mucho que la habitación estuviera bien cuidada y ordenada durante mi estancia. También, el personal que servía el desayuno era extremadamente amable y atento. Su disposición y trato hicieron que las mañanas fueran más agradables y llevaderas. Asimismo, el joven de la recepción fue muy servicial, brindándome asistencia cuando lo necesité. Su amabilidad hizo que me sintiera bienvenido desde el momento en que llegué al hotel.
Debo mencionar algunos aspectos negativos que afectaron mi experiencia en el Hotel Palmetto. Lo primero es la falta de ascensor en el hotel, lo cual resultó incómodo, especialmente porque estaba alojada en una planta alta y tuve que subir las escaleras con mi equipaje. Las escaleras pueden ser un desafío para algunas personas, y considero que contar con un ascensor sería una mejora importante. Además, me decepcionó que las habitaciones no fueran consistentes con las imágenes que muestran en su página web. Las fotos sugerían un ambiente más moderno y acogedor, pero la realidad era diferente. Las almohadas en la habitación eran demasiado blandas y mullidas, lo que afectó mi calidad de sueño. También, me pareció extraño que el baño solo proporcionara champú y acondicionador, pero no había jabón disponible. Esto debería ser básico en cualquier hotel para el bienestar de los huéspedes. Finalmente, el desayuno incluido fue bastante decepcionante. Las opciones eran limitadas, apenas un huevo con una tostada o un puré de papa, con huevo y un jugo. Esperaba una variedad más amplia de alimentos para empezar bien el día y mantenerme energizado.
3.9
Correct, but breakfast is starting at 7:30 am. Too late if you need to he at 7:30 in the hospital.
Only handshower.
If you want that they clean the room and doing the beds, you need to inform the reception.
Otherwise no paper and no towels.
3.9
La ubicación estaba bien.
El baño se mojaba todo. El piso se puso asqueroso. Las toallas estaban sucias. El personal fue amable.
3.9
La ubicacion es muy buena , el personal muy atento,cerca de lugares donde comer ,muy buena linpieza, recomiendo este hotel ,el desayuno muy bueno y muy linda la terraza done lo sirven
3.9
La ubicación super céntrica, el baño muy espacioso
3.9
There should have been a table and chairs available in the room
3.9
La ubicación
El baño es muy pequeño y el piso de la habitación estaba sucio
3.9
Muy bueno el desayuno, la limpieza, la amabilidad del personal, excelente relación calidad precio
Se puede reforzar la seguridad, por lo menos con un guardián general para la plaza.
3.9
- The staff that works at the reception are nice (speaks English)
- Accepts credit card, but it's more expensive when using an international credit card
- Location- very convenient, next to Plaza Internacional (banks, Claro for SIM card), lots of grocery stores and restaurants nearby, and a 10-min. walk to the Caribe Tours and Metro bus stations
- Breakfast- light, 3 options (sandwich, omelette, or mangú), juice, and coffee- was very fast and delicious
- Will not check you in before 2pm- I stayed here twice and they wouldn't let me check-in early
- The shower area had hair on the floor and was not properly cleaned before me
- They won't give extra towels or more soap/shampoo- they actually refill/reuse the soap/shampoo liquid bottles which seems unsanitary
- The housekeeping does not speak English and seemed annoyed when I needed extra towels (which she wouldn't give me- she would only limit me to 2 and I had to exchange the dirty towels for clean ones)
- My room did not face the main street, but it was still extremely loud with the noise from motorbikes and etc.
- No elevator, breakfast is located at the top level of the building
3.9
Ubicación y comodidad de la habitación.
No se podía ver la TV salvo por Internet, por estar averiada la caja del cable y no nos la cambiaron. No hay ascensor y el comedor para desayunar está en la 4ª planta.
3.9
Great room service and Very good breakfast
More options for breakfast would be good
3.9
This hotel is very clean and the staff is very courteous. The price is great and it's in a good location. There is a mall, a bank, pharmacy, hospital, not to mention the many restaurant options nearby. I will definitely be staying here again in the future. If you are looking for a safe, simple, clean place to stay with hot water, wifi, AC and breakfast included, this is perfect for you. FYI Guests must request maids for room cleanings.
Adding a microwave and coffee maker to the rooms would be a nice touch.
3.9
Cool t.v. was out
Area
3.9
Good value clean friendly
Alarm in a house next door kept going off - owner of house wasn't there so alarm couldn't be turned off
3.9
Great price and right next to a small shopping center/ food options
Chaotic street day and night. Room smelled like chlorine. Hot water was an issue.
3.9
Excelente
3.9
Great location not from the airport and close to the bus stations
No issues
3.9
location
some details in the room doesn’t work good, and the bed looks not good , looks like use for another people in the moment
3.9
There isn't free parking really. They have available only 3 parking places, usually I have parked on the street.
3.9
Greatest Friends
Great experience
3.9
Breakfast made fresh, good coffee
Stair to the Cafe on the roof
3.9
very clean and comfortable and excellent location
3.9
Staff are friendly, respectful, responsible and ready to help.
I like the location, the environment and the cleaning odor.
FAQs
How much does this hotel cost compared to others in Santiago de los Caballeros?
The average price for a rental in Santiago de los Caballeros is $96 per night. This rental is $26 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Palmetto Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Palmetto Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Palmetto Hotel?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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