Best Western Plus Soaho Douala Airport
Hotel in Douala
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Best Western Plus Soaho Douala Airport features an outdoor swimming pool, fitness centre, a garden and terrace in Douala.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Douala
Available Rooms
Deluxe Junior Suite
1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior King Suite
1 King • 807 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room with Pool View
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room with City View
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Suite
1 King • 1022 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 5.0
L'Accueil, le confort
RAS
4.0 / 5.0
Food was outstanding both Breakfast/Dinner Buffett, Room size was big, the property has a great deal of space to move around. Live entertainment provided.
No English speaking channels on TV.
Ordered a glass of wine , got charged $220.00 for a bottled, .2nd glass was poured when I returned to buffet, I reluctantly signed my bill quoted only in Cameroon Francs, To my surprise the next morning I, was told the amount of francs, converted to US the night before for the dinner buffet was over $275.00 Us. After I complained, I only wanted a glass of wine, they split the bill with me. Still ended up costing me $125. 00 US . To add insult to injury, the wine was not that good, I've had better tasting wine only a fraction of the cost. The exercise room is out side the hotel, with broken, outdated equipment . The gym is Isolated from the hotel in the parking lot on property . Needs Total Renovation for a property of this caliber and size.
4.5 / 5.0
tout etait parfait
rien
3.5 / 5.0
Nice property , excellent meals
Friendly staff
No English speaking channel
Exercise Room out side away from main hotel. Old outdated broken equipment
2.0 / 5.0
The hotel has never received my booking and I was charged a walk-in client rate which was higher than then booking rate.
No booking communication
Poor communication from the front desk
The room was smelling smoking cigarette while I had booked a no-smoking room
4.5 / 5.0
Tout
Le fait que le petit dejeuner n'etait pas compris dans ce que j'ai payé
4.5 / 5.0
tout ok
manque dans la chambre de quelque chose pour poser la valise
4.0 / 5.0
Great location, staff helpful and very well mannered. The room was very clean and comfoirtable. They accomodate late arrivals on request which is amazing when your plane lands late.
Breakfast is not included in the price of the room.
4.0 / 5.0
Close proximity to airport. Used night before travel. Staff were responsive. Very helpful.
2.5 / 5.0
Size of the rooms
The internet at the hotel did not work. I was given a router for my room and that didn't work either. It was quite frustrating not being able to make calls or work from my room when the rooms are advertised with free WiFi. I had to pay extra data on my mobile phone and pay to access a workspace out of the hotel to use Internet.
The telephone lines were not working, I also had to get credit to call reception from my phone or go down to reception.
I had an issue with AC making loud cracking noise during the day and night which got fixed on my last night (of 12 nights). Apparently it was just a mode setting
It would've been good ylto mention all these issues at the time of booking so we know what we are paying for as all the points above made the stay unpleasant.
4.0 / 5.0
the room was neat and clean
The internet connectivity was a bit of an issue sometimes.
3.0 / 5.0
very spacious externally and beautiful too
rooms are not as beautiful as it’s surrounding more over there were a lot of cockroaches that have infested the rooms.that should be taken very seriously by the hotel management.
4.5 / 5.0
the room were comfy
food order took long
3.0 / 5.0
The location is close to the Airport
The food at the hotel is extremely expensive and not good/up to standard. The breakfast was not to standard. The aircon in the room was not able to cool the room down efficiently. The doors are not soundproof you can hear every bit of noise in the hall way.
4.5 / 5.0
Clean and great staff
constant room key désactivation
4.5 / 5.0
was clean and staff was courteous
constant room key désactivation
2.5 / 5.0
There was a terrible smell in the middle of the night. I think there is a sewage problem.
4.5 / 5.0
Overall, it was great.
The key kept being deactivated.
2.5 / 5.0
Beautiful room and the entire hotel decor are cute with great facilities
In all honesty, this has been my worst hotel experience, especially given the cost of the rooms. Paid $100 and didn’t even get toiletries, just this miserable bar of soap.
I was also throwbacks when the receptionist rang my room at 8:30 am to ask me when I was leaving and that they had other guests booked to come in, even though check out is at 12.
My friend and I were at the bar for some cocktails, made an order and apparently there was some misunderstanding and the waitress made a really disrespectful comment.
I had very high expectations but unfortunately the customer care does not match the beauty of the place. Disappointed
4.5 / 5.0
Delicious and great location
Nothing. Everything was really well put together
FAQs
How much does this hotel cost compared to others in Douala?
The average price for a rental in Douala is $76 per night. This rental is $59 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Soaho Douala Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Soaho Douala Airport. Enjoy the water!
Is Best Western Plus Soaho Douala Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Soaho Douala Airport?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and balcony or patio.
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