This was the worst experience I have ever had at this location. For the past 15 years I have stayed at the same Red Roof. Ambrosia was the individual who checked us in. Not overly friendly and our room was not ready. After deciding to put us in room 136, my partner and I entered the room. The floors were sticky and It was so hot in the room, we turned down the thermostat to 50 and it was still too hot. The A/C unit is so loud so we were unable to cool the room overnight and because they are under renovation, we had no access to open the windows as they were sealed shut and covered in plastic wrap. The safety lock on the door was broken, there was a very bad odour to the room. The tub was disgusting stained so we did not use it at all. Kleenex, what you don’t provide anymore?! So we had to blow our noses with toilet paper. When checking out there was a guy who was not very nice. He asked us for our room keys, I gave him my card and he berated my partner when he pulled out his wallet that he didn’t need his ID, when he was actually getting his key card out. I told him not to be so rude!!!! There was never a question if we like our stay or not!!

It was old , supposed to be smoke frer but our room had a strong weed smell, the key card worked 1 time out of 10 the shower head leaked outside of the shower. Water damage on the wall s in the bathroom, the ac was super noisy tv was very old lamp were rusted . Other than that the room was clean I would not return

Coffee empty. No lids anyway. 2 towels only in room. When I asked for towels at the desk I was told not until I brought the ones in the room back. Desk clerk rude and playing on her phone. No Kleenex and a sliver of soap was all that was provided. You get what you pay for.

I believe something has changed for worse, my previous experience has been positive but this one was very disappointing!

Nice location, easy access to area via local roads and interstate.

This was the most uncomfortable bed I've ever slept in. You almost sunk to the floor when getting in. The pillows were as hard as a rock. So uncomfortable neither one of us slept.

Good service

Easy to move around