clean , close to train station. Courteous and friendly employees . Room is decent

The room is old and the shower is disgusting I would recommend you to renew the rooms

Staff at the reception verry positive Restaurant dinner buffet quite poor.

The shower was stopped up. I was suprised to see acharge for the airport shuttle going to the airport when the site said airport shuttle. Parking at 35 sw fr was exhorbitant

Clean and efficient

Great location for our visit

Their second floor is like going into the dungeon. Your view is depressing - bushes or the parking lot!

I am giving a very low rating due to the extremely poor experience my family and I had during our stay at the Hilton Hotel in Zurich from July 9 to July 11. We booked and expected to stay at the Hilton Hotel in Zurich, but upon arrival, we were given accommodation at a different hotel down the hill, named Apart Hotel. This was not what we booked for, and we were simply told to come to the Hilton for breakfast. This bait-and-switch tactic was unacceptable. To make matters worse, we were locked out once and had to walk up the hill at night to reactivate our card key at the Hilton. The Apart Hotel had no staff available after 9 p.m., leaving us helpless and frustrated. My wife and daughter had to sit on the floor for 30 minutes outside our room until I was able to reactivate the keys by walking up the hill to the Hilton. The entire experience was very bad. The Hilton staff were unfriendly and showed no empathy or justification for moving us to a different hotel. My children also had a very bad experience due to these issues. Upon checkout, we inquired about a refund and were assured that our case would be reviewed and we would hear back within 1-2 days. It has now been a week, and we have received no communication from the hotel. This stay was extremely disappointing, and I would not recommend this hotel to anyone.