Sonesta Hotel, Tower & Casino - Cairo
4.7
Outstanding(515 Reviews)Hotel in Cairo Governorate
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Luxury Cairo hotel in Nasr City with 5 restaurants
This hotel features 5 restaurants, a full-service spa, and a casino. WiFi in public areas is free. Additionally, an outdoor pool, a nightclub, and 3 bars/lounges are onsite.
Sonesta Hotel, Tower & Casino - Cairo offers 409 accommodations with minibars and safes. Beds feature Select Comfort mattresses. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
This hotel features 5 restaurants, a full-service spa, and a casino. WiFi in public areas is free. Additionally, an outdoor pool, a nightclub, and 3 bars/lounges are onsite.
Sonesta Hotel, Tower & Casino - Cairo offers 409 accommodations with minibars and safes. Beds feature Select Comfort mattresses. 43-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Cairo Governorate
Available Rooms
Superior Queen or Twin
1 Queen • 301 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Double or Twin Room
1 Queen • 301 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Tower Executive Rooms Queen or Twin
1 Queen • 334 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Tower room queen or twin
1 Queen • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 King • 538 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.7
Outstanding(515 Reviews)4.7
It’s always a very nice place to stay.
4.7
I love sonesta but my last visit was a nightmare . The toilet was leaking the whole night and my son and myself were not able to sleep the whole night. I called them early in the morning complaining and instead of moving me to another room they sent someone to fix it but i have the same problem again so i called them and they moved me to a better room but the new room has a lot of problem. The safe does not work, the sink has problem and the water will leak out when i use the sink, no iron for my clothes and the smell of the bathroom was horrible.it is really bad to see this hotel in this very miserable shape. What a shame.they need a new management to replace the current one.
4.7
Front desk is not help full especially on it comes payment by cash USD ANY dots
They don’t accept and that is good at all
4.7
Very good
4.7
Perfect
4.7
Staff if friendly
4.7
Good location
4.7
It is very nice hotel clean, quiet, friendly &nice staff
4.7
Spacious property comparing to near by hotels, some small Twicks needed on finishing in hotel rooms, but it is excellent overall
4.7
First time in Africa and visiting Cairo. I was able to arrange pickup from airport late into the evening and had a very nice drive from the airport to the hotel. As a female traveling alone, I felt safe and comfortable. The hotel was very nice and big with different types of people from around the world staying there. I will reserve a room in the future when I return to Cairo.
4.7
We had a pleasant stay. Our concerns were met and staff were responsive. Loved the buffet. Felt comfortable.with the room except the noise level from the room next door was high with room service at 2 am, doors banging and could hear their conversations.
4.7
The hotel is absolutely amazing! From the luxurious accommodations to the impeccable service, every detail is perfection. A truly unforgettable experience that exceeds all expectations.
4.7
I love the place, probably my only complaint is not enough options for food such of gluten free items, and the receptionist pretty rude. Other than that amazing people specially the cleaning stuff love them all.
4.7
Very professional service. Especially the fact that we arrived at 11:00 pm the night before a 7:00 am international flight. There was a 3:00 am wakeup call and the shuttle was waiting at 4:00 am. The fact that the airport shuttle was included for free as part of the room was a positive surprise. Note: Free airport shuttle service wasn't something we even knew about and should be more prominently advertised.
4.7
Wonderful place to stay at
4.7
Bought 4 night stay. Got placed in the old side of the othel. Smelly and rotting room from the 90s. Here and there signs of jobs done on toilet, walls but terribly put together. The entire floor was pervaded by by very strong smell of paint. Terrible. Claimed to the reception I 've been upgraded to the new tower. I' m thankful for the however I feel not honest selling the old tower's room charging normal prices. Imagine if someone accepts and doesn't claim...
Italian restaurant is not good. Not tried the others, not inviting. Will not return.
The newer tower is nice for Egyptian standards, but I feel prices are too expensive to buy these rooms.
4.7
I asked for a wake up call for my room for the shuttle service and was yelled at a few times for being late. I was called with 10 min to spare. I woke up frazzled and ran downstairs only to find that it was just us on the bus. No sure why I needed to be rushed in that way. Otherwise service for checkin was nice and the room was clean and refreshing.
4.7
Very old hotel with limited service, not worth as a 5 star hotel
4.7
Beautiful property. Staff in lobby totally ignored us. Watched us struggle to lift suitcases down stairs, watched us pull suitcases outside then one employee approached us to load luggages into taxi. We declined his help and told him that they ignored us while we struggled, why pay attention to us now? For a tip?
4.7
The hotel was ok but the food was super bad
Not recommended to any one
4.7
Not bad
4.7
The staff was very friendly and helpful. Cleaning occurred regularly. Restaurant selection was excellent. Security was excellent. Access to pool was excellent.
The rooms were a bit dated and air con could have been slightly stronger. But beds were comfortable. Wifi signal not very strong.
Overall this was well worth the money and I would definitely stay there again.
4.7
Staff is very rude, expect attitudes. No where to get food later in evening (was refused even just a cup of water for a 7 year old). Very snarky attitudes. Don't get a massage- avoid the spa. Husband and I had a very hard time getting an appointment ('we have availability at noon.... Actually 1... Oops sorry there's a "problem with the room come back at 5pm" ---literally for about 4 separate attempts). Spa staff was nasty, audible gasps and sighs, yelling at each other in Arabic. It was apparent they didn't want to do services. Manager there was nice but his staff are horrendous. Worst massage I've ever had, very unprofessional. No blanket to cover myself, the masseuse left me alone several times with no explanation. She also gave me a head massage (I paid extra) and I had severe head pain through the following day as she had ripped out a great deal of hair while knotting my hair during the attempted "massage". Horrible. Warned the group I was with to not book their services.
4.7
It was nice
4.7
No customer service only want money . They just want money worst experience
4.7
The hotel under the 5 star standards,
4.7
Very good hotel
4.7
My stay at Sonesta Hotel was excellent. The staff was very helpful and friendly. I would rate this hotel as a 5 star hotel. It had 4 restaurants and a bakery separate from the casino.
4.7
Arrived near 11 PM after 30 hours of travel and it took 1.5 hours to deliver a mattress slab for our triple room. Plus several phone calls to remind them.
There were only 2 bath towels even though we had a room for three.
I had booked the room for three months ago and there is a premium charge.
4.7
Was good
4.7
Need a renovation. Not like before. Have been here several times......
4.7
Not as expected
Poor
4.7
Great stuff
Excellent location
4.7
The hotel was able to accomodate our super early check-in, of course with a fee, as we arrived very early in the day due to the flight awkward time. We had an issue with the room that was assigned to us but upon discussing it with the staff, and customer service, they were able to move us to a better room.
I recommend Sonesta to travelers going to Cairo.
4.7
Good hotel not my first time to stay in it. It seems that the rooms are not consistent in their quality even of the same category (queen superior room).
We arrived very early in the day, flight from Toronto landed at 6am, so we were at the hotel at 9am, it was not easy to get a room that early, we needed it t get some rest after the 11hrs flight. The hotel crew was able to fin a room for us by 10:30 am.
4.7
Booked for two nights, got 4 calls and one took visit to check me out although I have a reservation for the second night.
Room service takes ages to answer the phone.
Buttons for turning on off lights not working had to disconnect the lamps.
4.7
The hotel appears to be old worn and torn. Carpets in the room. It may have been a beautiful once but now it really looks outdated and not really worth its price. Its location is not very good for anything except airport transfer. However some of the staff made the stay more memorable with their smiles and happiness.
4.7
It’s definitely not a 5 star hotel. The first room given to us was on the 2nd floor and it was absolutely disgusting. There were white stains on and around the bed and lamp stand, the lamp head was out of place, the floors were so dirty you couldn’t walk without shoes, and the room was very hot and dusty you needed a mask to breathe safely. We complained and they said they’d give us a better room. After an hour of waiting we were extremely fed up and spoke to them again. They weren’t taking us seriously until we showed photos and spoke with them a THIRD time (extremely upset), at which point they gave us a new room within 5 minutes. The new room was cleaner but still had little spots and stains but we just wanted a room. They said they’d send bellhop to get our bags but after 10 minutes of waiting I went and got the bags myself. The hotel is generally run down and in dire need of renovation. Customer relations would call us every other day to make sure we weren’t having other issues and sent us a fruit basket, which was nice. We did have other issues though, I had to go to concierge every day 4-5 times to reprogram my card because the door wouldn’t unlock. We eventually ended our stay and went to a different hotel.
4.7
Good hotel for business trip.
4.7
Everything at superlative!
FAQs
How much does this hotel cost compared to others in Cairo Governorate?
The average price for a rental in Cairo Governorate is $94 per night. This rental is $94 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sonesta Hotel, Tower & Casino - Cairo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sonesta Hotel, Tower & Casino - Cairo. Enjoy the water!
Is Sonesta Hotel, Tower & Casino - Cairo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sonesta Hotel, Tower & Casino - Cairo?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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