Shangri-La Golden Sands, Penang
Resort in Batu Ferringhi, Penang, Malaysia
4-Star Resort
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this resort
Family fun on the beach, with 2 outdoor pools, near Ferringgi Beach
Spend the day playing on the beach, relaxing by one of Shangri-La Golden Sands, Penang's 2 outdoor swimming pools, or practicing your swing at the onsite golf course.
Shangri-La Golden Sands, Penang offers 387 accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.
Guests can play rounds at the 9-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.
Spend the day playing on the beach, relaxing by one of Shangri-La Golden Sands, Penang's 2 outdoor swimming pools, or practicing your swing at the onsite golf course.
Shangri-La Golden Sands, Penang offers 387 accommodations, which are accessible via exterior corridors and feature minibars and safes. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.
This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
Guests can play rounds at the 9-hole golf course and enjoy the facilities at the waterpark with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Garden
Map of Batu Ferringhi, Penang, Malaysia
Available Rooms
Executive Room, 1 King Bed, Sea View
1 King • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed
1 King • 387 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Room, 2 Twin Beds, Sea View
2 Single • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Room, 2 Twin Beds
2 Single • 387 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 King Bed, Sea View
1 King • 771 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.0
Paid for an upgrade - additional service fees were hidden though. Lack of recycling options around the hotel as well to reduce waste.
1.5
Overall so so. Service is pretty disappointing. Facilities for kids are good. Food was a disappointment. Esp sat seafood buffet and sun sigi's bar and grill.
2.0
Nice Hotel, but looks dates. Needs an uplift
Excellent breakfast and amenities. Needs more staff on duty for check in as there were a lot guests waiting to be checked in and only one staff was doing it all
5.0
Nice place to stay
3.0
The stay was alright although I wasn't offered the VIP service. Nothing spectacular aside from the beach and wet park for kids.
There are AC charging facilities at the hotel but have no instructions how to operate it and checking online for those that had used it before states that the its pretty difficult to operate it using a non common app plus the fees is super pricey (not recommended to use)
5.0
The pool for kids
5.0
The hotel is in a convenient position as close by there are many food options for you to choose from. Pool area was very nice and plenty of shaded seating around the pool. Breakfast was one of the best with many different food options available was truly top notch!! The only annoying thing was we did not have a verandah and faced the main street which we did not mind but were woken up every morning by the mosque at around 5-6 and the prayer was loud and went on for around an hour and we were on the top floor. So if you are a light sleeper get yourself a verandah and you'll be facing the pool and most probably not woken up early in the morning
5.0
Great hotel if maybe a little dated, but everything is super clean and you can’t beat the views! For a solo business traveler it’s probably not the first choice, but for holiday or traveling with family it was a delight.
3.0
Lovely staff members but definitely a dated hotel. Bathroom had what looked like water or mould stains in the upper corners and during a shower, the bathtub didn't drain fast enough compared to the water pressure which meant you were in a puddle while showering. The Pool and childrens play area was great but the beach portion was not good, alot of litter left on the sand and debris was floating in with a mix of natural and man-made sand, the fabric holding the man-made sand had not been removed which made this beach area look even worse. Good breakfast options and even a childrens corner buffet section.
5.0
Recommend this hotel for leisure. Nice viewing from the room. Close to bus stop, restaurant and convenience store. I haven’t try this hotel’s breakfast. But I would try net time.
4.0
Its a beautiful property where you can have fun for every age group
2.0
First time staying at the property and the experience was dismal. For a hotel under the Shangri-La umbrella the service was very disappointing. Rooms were dusty and dated (my kids were sneezing from the dust all the time). Hotel services were bad, food orders were always wrong, always overcharging despite having membership and the staff were barely helpful. In the 4/5 days we stayed there we only came across 2 friendly and helpful staff.
Only nice thing about the hotel is the pool area and the access to the beach.
It’s a pitty as the hotel has so much potential to be one of the best but unfortunately it will not be my in my list of options for my next visit.
5.0
Awesome stay and this is my 2nd time (: , will definitely come back again 😎
2.0
The room was not as advertised and was not suitable for getting restful sleep.
We were placed on the 2nd floor with a large diesel generator underneath our window. The window could not be opened but was not sealed shut properly, allowing the generator noise into the room.
Towards the evening the smell of paint thinner entered our room and became progressively worse.
On informing reception of these issues and requesting another room, we were told that the generator was to supplement the hotel's electricity supply due to it being an old building, and that management had decided to apply wood varnish to the surrounding areas and we could expect the smell to enter the rooms through the air conditioning. No solution was offered other than to check again the following morning for a room change, as no other rooms were available that evening.
Based on this we checked out and stayed at an alternative hotel.
We were not at all satisfied with the high noise level and the disregard for the health of guests inhaling varnish fumes.
2.5
Good amenities and staffs were friendly. Spend 4 days at the beach and it was very relaxing.
0.5
I booked a room thinking that I would have breakfast provided as I paid 100ringgit more than the hotel’s quote for the same room type. But I was told that breakfast was not included on checking in. Secondly, though I am a regular user of hotels.com, I was made to wait for hours from 11.am to 2pm to get our rooms. My family was split between two floors. Very disappointed.
5.0
For the facility and service level are really fantastic
2.0
The check-in process was rushed and worker did not bother to explain anything about the hotel and its amenities (of which I paid a premium for) except about the breakfast. No mention about the beach, pools, 24-hour gym, kid's adventure zone etc - I had to google about all these myself! Bad check in experience
4.0
Good & friendly staff. Very helpful.
Nice & clean room.
Comfortable room with amenities. Comfortable bed.
Good breakfast spread.
The beach is easily accessible from the resort.
Limited hotel shuttle service.
2.0
The facilities are a little old but overall very clean and comfortable. The only shortcoming is there are quite some crows near the pool & sun deck area. The birds are pretty aggressive in picking at food if left unattended. The bird poo is also on the beach chairs and there is a risk of being “hit” by the poo if you are laying down on the beach chairs.
5.0
Amazing hotel with the friendliest staff. So beautiful, lots of things to do on the resort itself. We enjoyed massages, parasailing, and swimming. Also great if you have kids and babies, our wee one loved it. We woke up to monkeys on our balcony and that was such a fun experience. You can also enjoy the harmless monitor lizards roaming around the resort. Lastly, the food and service is incredibly cheap and great quality. Highly recommend the Sigis bar and restaurant on the property. Will definitely come back.
5.0
The staff were absolutely excellent. They were very attentive and friendly. Excellent service quality.
5.0
The water activities and therapeutic services are great , will definitely re-visit SGL Golden Sands 😎
5.0
Great resort if you just want somewhere to go to relax. Everyone was really nice Multiple pools to choose from, good food and drinks.
5.0
We really enjoyed our stay here. We upgraded to an Executive seaview room and we are glad we did. A great view of the sea and the pool. Breakfasts were good. We loved the pools and the resident lizards. An amazing place for families with young kids with the waterslides on the property. Its also a short walk to the longbeach hawker market and the BoraBora bar! Overall we loved this place. Just a note, we travelled during Ramadan and think it did affect how much was open, esp during the day.
4.0
The staff were very knowledgeable, efficient and friendly throughout the hotel.
Check in and check out was a breeze. Transport easy using Grab. Beach is so so but clean.
4.0
This hotel have good location, is convenient
2.5
A wonderful place to stay, and very child freindly!
5.0
My wife and I had an exceptional stay at the Golden Sands Resort in Penang. This resort is a paradise for water enthusiasts, offering an extensive array of swimming facilities and watersports activities, which you can even negotiate to fit your budget. The dining options available within a short 5 to 10-minute walk are incredibly diverse, catering to a wide range of palates with Indian, Malay, Thai, and Arab/Turkish cuisines.
The housekeeping staff deserves special mention for their impeccable service, ensuring our room was always clean and inviting. The breakfast buffet was a daily highlight, offering a varied selection from continental dishes to local specialties, providing a taste of Penang's rich culinary heritage.
I wholeheartedly recommend the Golden Sands Resort to anyone looking to immerse themselves in the beauty and culture of Penang. Attractions such as the Entopia Butterfly Park and Escape Theme Park are conveniently close, enhancing our experience. Moreover, the availability of Grab (the local equivalent of Uber) made exploring Penang, including the historical Georgetown, both easy and enjoyable. This stay has left a lasting impression on us, making it a holiday we will always cherish.
Although I do not have any children at the moment, it is a very child-friendly resort. I will certainly bring my children here in the future when I have some.
3.0
Property wear out seriously, food so so, food selection less, parking limited and far but buggy service available (need to wait for turn 10-15min on peak), room partitions was bad as can hear next room noise. Chairs on beach wont re arrange daily. Beach was public with half man made sand.
5.0
Beautiful location.
Worth paying the upgrade for an ocean view room.
It's a lovely hotel with a great atmosphere and beautiful gardens leading directly to the beach.
4.0
The soundproofing in the room is in need of improvement. We were situated in a lower floor just above an area heavy with staff movements and the noise from there was quite inconvenient. The sound of luggages and trolleys were also very audible.
Other than that, it's a very family friendly resort which kept our two year old very occupied.
4.0
The beach is beautiful..The pool is lovely…The staff are excellent….however the rooms & bathrooms were old and outdated. Also the sofa in the room was not vacuumed properly..when we lifted the cushions you could see the dirt and dust.
We were also disappointed that the breakfast was cleared by 10.30am whereas it said that it was on till 11am. On the 1st when they couldn’t cope at the garden cafe and asked us to go to Ziggys for breakfast, it was a huge disappointment regarding the variety & quantity of food over there.
4.0
Great experience staying at Golden Sands. Friendly and accomodating staff, convenient location for local shops, eateries, massages, atm and night markets. Bathrooms and rooms were clean and beds were comfortable. The hotel itself is on the older side and could do with a slight update, maybe even just a coat of paint. Would definitely recommend staying here. Huge variety at the breakfast buffet with numerous options catering to all dietary requirements. No need to leave the facility as everything was there. Pool facilities were amazing with multiple pools for different age groups with slides as well. Property backs on to the beach with amazing watersport options eg. Jetskiing, parasailing, donut boat riding, banana boat riding. Had an amazing family holiday, nice and relaxing as well as action packed.
4.0
Nice view from my room
4.0
Beautiful pools and gardens, definitely a family resort.
1.0
We were hoping to spend a nice and luxurious Christmas weekend at this hotel I always heard good things about Shangri La hotels in general.
We paid en excess of US$ 700 for 2 nights and didn’t even get breakfast included.
The room was dirty and simple for the price we paid.
We were told the Christmas’s Eve dinner would include Turkey as per request yet it ended up to be a simple 4 * BBQ buffet.
As you can observe from the pictures the room was not at all cleaned well.
And the night of arrival one of the 2 elevators had dirty napkins, receipts and a used mask on the floor which I quietly pointed out to reception and the next day around noon it was still dirty.
Overall sadly enough not at all what I expected.
Sorry but I do travel a lot around the world I love being in Malaysia but disappointed
1.5
the staff didn't tell me where is the lift to go the room, when and where is the restaurant for breakfast, and how to connect to the wifi. I have to one by one to ask.
0.5
Second time staying here, booked for deluxe room but gave me a room without the balcony.
5.0
Would like to commend Ms Jalita as she have rendered great service while we are having our breakfast buffet. She constantly looked after our needs such as assisting to fill our beverages and checking if we are satisfied with the food.
On the other hand the room service fish n chips was really good and the garden salad was fresh , fish was tender n juicy.
We have a wonderful stay here will surely return on our next vacations early next year.
FAQs
How much does this resort cost compared to others in Batu Ferringhi, Penang, Malaysia?
The average price for a rental in Batu Ferringhi, Penang, Malaysia is $71 per night. This rental is $60 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Shangri-La Golden Sands, Penang. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Shangri-La Golden Sands, Penang. Enjoy the water!
Is Shangri-La Golden Sands, Penang pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Golden Sands, Penang?
We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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