Fairmont Empress
Hotel in Victoria
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Edwardian Victoria hotel connected to the convention center, steps from Maritime Museum of British Columbia
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.
In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Victoria
Available Rooms
Fairmont City View 2 Double
2 Double • 240 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe City View 2 Queen
2 Queen • 334 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Fairmont Gold Harbour View 1 King
1 King • 323 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Fairmont City View 1 Queen
1 Queen • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe City View 1 King
1 King • 382 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
The hotel features a very friendly staff and offers excellent services, contributing to an overall incredible experience. The rooms are clean and equipped with comfortable beds, ensuring a peaceful night’s sleep without any noise disturbances. However, it’s worth noting that the size of the bedroom may be somewhat small for some guests. On the culinary front, the restaurant provides fantastic food, surpassing expectations and enhancing the overall stay.
2.5
It was awesome. There are changing rooms by the pool. And there are tons of towels.
2.5
The manager upgraded our room with a gorgeous marina view. We enjoyed our stay.
Needless to mention, the location is great.
2.5
Best location for a trip to Victoria and the service is top notch
2.5
prompt friendly and courteous service
2.5
You must go there.It is a beautiful hotel and you are in a castle.
2.0
Room was quiet and clean. Easy access to freeway. Lots of traffic in the area. No complimentary breakfast and was charged $15 a day to park my car. Uncalled for.
2.5
Everything was ok but music bothered us so much on 1st night sleep.
2.5
This property is a must stay. It is a historic property that has been preserved while still keeping a modern feel. Room was perfect. Ice comfortable bed and great shower. Has several bars and restaurants on property so it has a plenty to offer everyone. Super close to sightseeing and amazing restaurants within walking distance
2.0
Like many Fairmont properties in Canada, this is an historic hotel in Victoria, located right in the centre of town. To start with the positive, the restaurants in the hotel were wonderful, with great food and really first class service. I very highly recommend the afternoon tea, which is well worth the high price! The pool complex is also nice, although the hot tub was not functioning.
Now to the concerns. The Hotel itself seemed somewhat understaffed, room cleaning seemed to miss (no soap at bathroom sink, and the beds were casually made. Finally, I had deep concerns with the bell desk. We asked about the complimentary bikes and learned this service is run through the bell desk. The desk attendant told us bikes were available and just come by the desk. We subsequently went to our room and changed, and when we returned for bikes the bell captain told us "Sorry but all the bikes were out" As we protested having just been told they were available, the bell hop who had told us they were available came round the corner and confirmed he had offered us a bike. Without missing a beat the bell captain who had just told us there were no bikes available, causally directed the other bellhop to get two bikes. No apology or even acknowledgement that he had just told us a bald faced lie! It is deeply worrying that the individuals who tend bags can be so dishonest. I would fear leaving my luggage with them.
2.5
We flew to Victoria via. Seaplane and walked from where we landed to the hotel. It’s convenient and beautiful.
2.0
All of the people who we interacted with went out of their ways to make us comfortable and to answer all of our questions. The High Tea was marvelous as was the waiter and the wonderful piano player. We were less than impressed with the room in what is known as a well above average grand hotel.
2.5
Love love love Empress Gold — breakfast bar was spectacular with so many options — hotel staff were friendly and professional and welcoming! View from the hotel was amazing! And the location is perfect!
2.0
Stayed on the Fairmont Gold level with breakfast included. The breakfast was generous with many different food items on offer except for a limited selection of egg dishes. The hotel has been recently refurbished. Only regret we had was the decision by the hotel to eliminate bath tubs in favour of showers. The check in for the Gold level is on a different floor from the main check-in. Supposedly, this is to ensure a more exclusive service but in practice it means making one’s way through a maze of hallways to arrive at what is a simple lectern with a screen attached. Half the time there was no one staffing this station. We checked out at the main check out with no problems.
5.0
Beautiful property with all of the amenities that you could want!
5.0
Great experience. Great ambience, quite convenient. All of the staffs were great.
5.0
Lovely landscaping
4.0
The hotel is fabulous and very well kept. The location is second to none with easy access to public transportation and is within walking distance of everywhere.
5.0
Beautiful property, great service, very good food.
2.5
What a wonderful experience! This is a beautiful property that has immaculately manicured grounds, lovely amenities/spa and a wonderful High Tea experience!
2.5
What a gorgeous property!!! Everything is picture perfect! The grounds are stunning and the flowers unbelievably gorgeous. We were able to enjoy the Gold members “lounge” which is almost the size of a floor. Food, beverages, patio over looking the bay and indoor areas that don’t disappoint. So happy we were lucky enough to stay at such a special property.
5.0
Great place to explore Victoria.
5.0
Beautiful hotel in a beautiful city! We splurged one night at the Empress & was not disappointed. Everything was top notch & beautiful.
5.0
everything about the fairmont empress was excellent - comfort, cleanliness, very friendly and helpful staff, . . . .can't imagine any improvement. It was also a great value compared to other hotels on our travels. A great experience overall
5.0
A wonderful place to celebrate a 35th anniversary!
5.0
The place it’s very nice, accessible and the staff are very friendly
2.5
It's the best hotel in Victoria by a long shot, everything was perfect!
5.0
Amazing
5.0
We enjoyed our stay and found the upgrade to Gold a great way to have our stay extra special.
We will be back for sure.
2.5
Especially loved Alexander’s help with restaurant picks. He was so helpful.
5.0
We had an overall pleasant experience. Marie who took care of us in the reception was so professional yet very welcoming. Michael, who served our breakfast at the Q restaurant was so lively and prompt. We are grateful for his recommendation to go and see the wharf which we could have missed if he did not mentioned it. We highly recommend this place to stay.
5.0
X
5.0
Great location close to the harbor airport, water taxis, and tour buses all right on location. The trim work and views of the harbor were spectacular. High Tea in the lobby is a fun experience.
2.5
The Empress is amazing!The entire staff is top notch.They address you by your name.They made our stay very personal And comfortable.On a scale of 1-10 the Empress is a 50!!!Thank you very much for keeping all the tradition.
5.0
This was the most elegant hotel I have ever had the pleasure of staying. The location is superb, and the service was excellent. We will definitely be returning.
5.0
Beautiful hotel located very close to the ferry terminal to Port Angeles. The hotel was very clean, the staff was very friendly, the stores inside were fun (but expensive), and the grounds were beautiful.
2.5
Gold floor was fantastic, I really liked the lounge
5.0
A phenomenal unique hotel, it has great amenities, it's close to all the tourist attractions, and is generally a fun time.
3.0
The location is perfect for walking around Victoria.
5.0
Wonderful
FAQs
How much does this hotel cost compared to others in Victoria?
The average price for a rental in Victoria is $148 per night. This rental is $144 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Fairmont Empress. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairmont Empress. Enjoy the water!
Is Fairmont Empress pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairmont Empress?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.
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