Sheraton Springfield Monarch Place Hotel
Hotel in West Springfield, MA
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Pet-friendly hotel connected to a shopping center in Metro Center with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Sheraton Springfield Monarch Place Hotel offers 325 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 47-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with 2 restaurants, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Sheraton Springfield Monarch Place Hotel offers 325 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. 47-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.
This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of West Springfield, MA
Available Rooms
Room, 1 King Bed
1 King • 326 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds
2 Queen • 326 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 326 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Corner
1 King • 326 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds
2 Queen • 326 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
The hotel is very nice. Food is good. Service is good. Just noisy area, day and night.
4.0
It was nice. I wish the pool was more heated and the jacuzzi was available.
Everything was clean.
5.0
Nice big rooms .great service
5.0
No complaints room was clean, hotel was quiet, big heated pool with nice outdoor sitting area.
4.0
Its chief asset for me was its proximity to the overland long distance bus terminal.
5.0
Love the hotel and my kids to especially the pool in the gym The people from the housekeeping, they were real nice
5.0
Pet friendly
2.5
The room was really nice and comfortable. loved going here. the only issue i had was finding an ice machine that worked but other than that the place was really nice.
5.0
Great
2.5
It was a quick trip but staff where friendly , rooms clean
1.0
Ac doesn’t work found several cockroaches room service never came horrible stay
5.0
Great property, a little outdated but still grand, very close walk to the Mass Mutual Center. Staff is very nice.
1.0
TV did not work.
3.0
Staff was extremely helpful and accommodating. Area was within walking distance to Starbucks, and mass mutual.
The only downside was after a 2 1/2 hr drive, once we arrived to the room, the toilet was broken and there were no bags in the trash.
2.0
Constant door slamming, elevators right outside of the room making noise. Had to park across the street and walk. Have to pay extra for late check out if you want it. Just not nearly worth the pricetag for the mediocre room. We could have stayed at a red roof for a third of the price and the conditions would have been the same.
2.5
Bed was really comfortable… spacious room. 5 minute walk to Symphony Hall.
2.0
Parking lot was full, no safe alternatives provided; only one elevator was functioning; floor 7 had no ice machine; kids running rampant throughout who were supposed to be attending a NYTRA program. Front office staff were less than helpful or accommodating. The bathtub/shower was what you would see in an RV.
1.0
Elevators were super slow. 5 minute wait. Buffet to expensive for what you get. Waiting staff very nice
5.0
No complaints really
5.0
Depite, being located downtown in a small city the area was pretty clean and the area was safe to walk around at night.
4.0
No working tv
5.0
The staff are amazing and the facility was comfortable and clean.
2.0
Very noisy property
2.5
I was visiting the area for some activities I enjoy and this place fit my needs nicely
4.0
Ok
5.0
Nice hotel. Walkable to casino
5.0
The staff was super friendly and the facility was extremely clean. I would highly recommend this hotel to anyone looking to stay in the area.
4.0
Nice place
5.0
The place was clean and beautiful, I will recommend it to friends and family.
2.5
Everyone was friendly and helpful. The entire staff treated us wonderfully.
1.0
Terrible hotel. Didnt have NBC so I couldnt watch Daytona. There was no body wash and conditioner in the containers in the shower but yet were left and not replaced. Lack of vending area. You also have to pay for parking eventhough you are staying in the hotel.. Also.if you want "better" internet its $11 a night. Will never stay at a Sheraton again. Terrible.
5.0
Parking was unclear, so we parked in a garage nearby that cost us $17.50 for the overnight parking. Everything else was great.
5.0
Very, very friendly staff.
3.0
Property was in a good location and the room was quiet with a nice view.
Carpet was sticky. We had to ask for towels. Décor was kind of dark and seemed dated.
4.0
Staff were very friendly, pleasant, accommodating .special thanks to Caya , the waitress in the restaurant.
2.0
Overall enjoyed our stay. Staff friendly and helpful. Very close to Symphony. Have parking a plus
Minor concern window shade didn’t work but believe that would be easily remedied
We could hear some traffic outside but we were able to sleep okay
3.0
Well situated .
1.0
No menu for dinner, couldn’t eat at the dinner, breakfast took 20 min to serve when I was the only there an over charged me when the plate was $17 for 3 two cups of juice an it came out $70 explain how. Didn’t even serve me water had to ask for water. An had no ice an it was warm. I wanted view get a room with small window I reserve the room of $182 for one night an they charge me $298 plus $70 for breakfast so disappointed never again. The pool was disgusting it was cloudy an hot water. No towels either. I wanted to enjoy the pool than have dinner than watch the fireworks an none happen. Had to eat out watch the firework outside an didn’t get in the pool. Regret it.
5.0
nice counter and service
3.0
Positive. The 2 reservations we needed were available for the night. The front desk staff was very welcoming.
Negatives...the 2 rooms were not ready at 3 pm and we had to wait for some time. We needed to get ready for a family event. Our rooms were not ready at the same time.
We were able to find a space for the car even though the sign said full. (Some guests may have left.) However, not to lose our space, a family member picked us up and dropped us off after the event.)
FAQs
How much does this hotel cost compared to others in West Springfield?
The average price for a rental in West Springfield is $151 per night. This rental is $65 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Springfield Monarch Place Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Springfield Monarch Place Hotel. Enjoy the water!
Is Sheraton Springfield Monarch Place Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Springfield Monarch Place Hotel?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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