Sheraton Santo Domingo Hotel
Hotel in Distrito Nacional
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Pet-friendly hotel with free valet parking connected to a shopping center in Santo Domingo
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Santo Domingo Hotel offers 245 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
This smoke-free hotel features an outdoor pool, a restaurant, and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Santo Domingo Hotel offers 245 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch plasma televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Children under 18 years old are not allowed in the swimming pool or health club without adult supervision.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Distrito Nacional
Available Rooms
Room, 1 Queen Bed
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Partial Ocean View
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Partial Ocean View
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Ocean View
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Ocean View
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
This is my go-to place whenever I visit Santo Domingo, the staff is always so welcoming and always goes above and beyond to make my staff as perfect as possible. The staff in the Club Lounge is always super helpful and enjoyable. The views on the oceanside in the club rooms are amazing.
5.0
We are regulars at this hotel and consider it to be one of the best stays in the city of Santo Domingo. Staff is extremely professional, friendly, accommodating, and knowledgeable. Restaurant staff is superb, food is excellent, and many options. Breakfast is our favorite!
Our room was nicely decorated, included the most comfortable mattress and bedding of the best quality. At Sheraton we always feel at home. Special thanks to Mr. Cuello, Carmen, and restaurant staff. (sorry I don't remember everyone's names) Andres at check in was amazing. Also Abel, Nelson, Maximiliano, and the many others who we interacted with in this visit provided outstanding service. We highly recommend this hotel and look forward to visiting again in the near future!
5.0
The hotel check in staffs are very friendly.
5.0
My third time at Sheraton, definitely one if the best places I’ve staying in. Love everything about it, its people, rooms, food, all
5.0
A point here is the walk from parking to the one entry is far and with luggage can be tricky
5.0
It speaks for it self 100 percent staff are very polite, very knowledgeable people are just the best deal I have experienced in 45 years going to Santo Domingo
5.0
Very clean and safe, staff very gentle
4.0
Hotel is nice but they need to keep on top of a few things
5.0
Great place to stay in
5.0
Very clean and friendly.
5.0
Very clean property.
5.0
Great hotel, all staff was super professional,
5.0
Great hotel
4.0
The rooms were average. The first room I checked in the water was dripping from the ceiling from the A/C unit. However Anspire the front desk person was very professional to provide me great options to another room. Rafael, Nelson, Maximillon, Yoheidy, and Aniala all provided impeccable services in their prospective departments.
5.0
I had been coming to this hotel for years and never disappoint me. I consider the hotel as my 2nd home. The personal of the hotel is wonderful from front desk to pool area and house keeping. Santa was wonderful
5.0
Convenient location
4.0
I liked the hotel dinner and cleanliness
5.0
Nice spot. Calm. View of ocean was interesting because it was brown but everything was nice. Amazing pool and gym area.
2.0
The light went out several times. The room card to control the light did not work on many occasions. The power for the entire building went out also. The amenities needs upgrade, this is Sheraton !
4.0
Time wasted waiting fornsomeone to check if I consumed anything from the mini bar.
0.5
Hotel was old and outdated and would not give us a refund we should’ve got a refund it was not worth $700 for two nights
1.0
Two issues.one, I booked breakfast for three for one day and in the resevertion appeared, breakfast for one person. I told the hotel manager, I think his last name is Santiago, to charge my wife for the breakfast, let my daughter eat at no charge. She is a minor, and in my case, my breakfast came with the booking.They did not wanted to compromise. The supervisor said, I needed to discuss it with Expedia. I didn't eat breakfast in the hotel, I should be refuned.
Two, an employee from the hotel opened our room door at 9:30, in the morning to see if we consumed anything from the refrigerator. Check out is at 1:00pm. This particular employee, never knocked the door, if he did I didn't hear it. Why would go in a room at 9:30am to check if you consumed anything from the refrigerator. I paid for that room until 1:00pm.
When I return to NY, I would like to know if I was changed for breakfast for three. If you did , I need to be refunded or refunded for one, as I stated before.
2.0
The hotel was clean, the service was good and the amenities (pool, gym) were also very good. The hotel overlooks the boardwalk - which was pleasant. We were there over New Year’s and it wasn’t loud. Our only complaints were that the temperature in the hotel (not just our room) was very cold also the air conditioning was very noisy and the beds squeaked badly, making it difficult to get a good nights sleep.
4.0
One of the best hotels in the Malecon
5.0
The best hotel for business in Santo Domingo
5.0
Ok
1.0
This is clearly one of the worst hotels I’ve ever seen. The facility is very old and outdated. The furniture is vey old, very small rooms with low ceilings and extremely loud air conditioner. Disco playing all night and the walls are so thin that you can hear the conversation from the next room. They tried to charge me twice for the room that was already paid in advance. The restaurant is horrible the food is terrible and servers have an attitude for no apparent reason. They substituted, cheap vine for what was ordered but charge for the expensive one. Overall, just horrible experience. I booked this hotel for three nights, but I moved out after the first night. I simply don’t understand how somebody could give it a rating wonderful.
1.0
They were horrible very bad experience I have a baby and they let me out waiting with a toddler crying after a difficult flight. The told me they couldn't accommodate me that night. When I have already booked and paid in advance. After 45 minutes they decided to give me a room with a construction view . I left to Catalonia hotel next morning.
5.0
Loved the staff and service. I would recommend it and go back next time.
4.0
I was expecting more for the money paid.
4.0
Personal super amable
5.0
Need a better restaurant. By the time they bring the food to the table, it is already cold.
5.0
Nice hotel friendly staff!
4.0
Great hotel
0.5
Wi-Fi doesn’t work well at all. Very hard to find availability for dinners at the restaurant, only buffet is really available. Buffet serves the same food every day. Flies over food at the buffet. Overcrowded in proportion to the services it offers. No cams to protect the bungalows. Understaffed in proportion to he large number of customers.
5.0
Very welcoming staff. They place the customer first.
3.0
I'm a regular customer at this hotel, but in this ocation i notice a lack of staff the ac and hot water did not work properly in my room. The highlight of mybstay was Yohana from housekeeping and Yohana from from desk they whre amazing.
2.5
Great stay, professional and courteous staff. Will definitely be a returning customer.
5.0
Staff was extremely helpful and friendly. I loved the breakfast buffet.Benjamin made me feel like family and we will stay in touch.He really stood out over the rest of the staff.
4.0
This property was beautiful and well-maintained. Staff was friendly and attentive. We mostly chose this hotel for the pool and it didn't disappoint - it was just as great in real life as it looked in the pictures!
A few small touches that would have made the stay more comfortable:
- add rails for hand towels in the bathroom
- add an additional mirror out in the room, away from the bathroom
- allow guests access to their complimentary water at the pool bar
FAQs
How much does this hotel cost compared to others in Distrito Nacional?
The average price for a rental in Distrito Nacional is $115 per night. This rental is $104 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Santo Domingo Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Santo Domingo Hotel. Enjoy the water!
Is Sheraton Santo Domingo Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Santo Domingo Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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