After the first hotel I made a reservation at called and stated tyey had no rooms I was a little frazzled. We get to the Courtyard and front desk worker, Fred is amazing. He talks to us as we check-in, asks about our visit to The Reptirium after we get back from that, gets my son blankets for the sofa bed. All around amazing man. Super friendly and im glad hes the face of the 5pm check-in.

Bathrooms dirty. Old moldy pics hung up. Plugs didn’t work. No ironing board

Property was clean and wonderful staff service. Lobby had no AC not sure whether it was being fixed but it sure was hot. After travelling for 4 hours and visiting family, when got to the room as I open the sofa bed it had no bed sheet on nor did the room had any extra bed sheets or blanket for us to use the sofa bed so had to go down to get those. Kids were super tired so had to prepare the sofa bed for them which took awhile. Also outside by the parking area its very dark not a single light in the parking lot. Had to use flash light from phone to see.

The cleanliness of the place, service desk was helpful & polite with my needs.

Attractive facility at a reasonable price. Pool had a film on walls. Fitness room had pile of dead bugs. Room toilet had not been cleaned and stain on bed skirt. AC was on super low string and got carpet wet

God help This place

First room we had TV didnt work, Fred at reception had a look couldnt fix it and offered us another room, this guy from check in to departure was first class. Rooms are pretty tired looking decoration wise including the bathroom / shower. Place overall is clean and tidy. Value for money on the whole i guess so.

Mold in shower. On curtains. I didn’t take a shower due to the mold

Easy check-in, indoor pool, lnside Starbucks coffee with breakfast and amazing staff

Tammy was amazing. We had an incident and she took control and fixed the issue

The showerhead was improperly installed so it leaks and does not work properly. The outlet by the sink does not work. Tried to reset it by utilizing the GFCI reset bottoms but that did not work. Someone needs to look at it. The wallpaper in the far-left corner of the room is piling up and rippling. Looks like possible water damage.

Stayed 7 nights. Never had any housekeeping come. We threw away our own trash from baskets. 7 nights without new linens or towels The hand soap at sink was so thin that it immediately broke and parts washed down drain The GFI electric sockets at sink were broken and would not reset Begged for new towels. “We ran out” were the words from front desk. Given 6 hand towels for the 2 of us to shower Given pool towels (blue stripe) next day as “we ran out” Came back yesterday at 430pm. My sister had died The Starbucks/restaurant was dark. Asked at desk what’s up We were told there was a funeral the next day and restaurant was closed until further notice. I have NOT had such poor service even in lesser hotel/motels. Will not be coming back to Marriott any time soon

Very noisy. Rood receptionist in the afternoon. I was charged for high speed internet, although I'am a Marriott Gold member.

Housekeeping was very polite and generous. The front desk was very polite and helpful as well. The room was very clean. Will book again.

Very nice hotel check was easy young man’s at front desk very nice and very helpful

There was no heat in the room because the thermostat did not work. The refrigerator was broken and had a foul odor. Management never took my call to rectify the issue

As we sat visiting with friends in the lounge area, two staff members got into a yelling fight, swearing at one another. It was very unprofessional. Also, the internet did not work, it would connect but show there were no open networks.

Nothing

This hotel needs to imply new policies for guests who think it's okay to be extremely noisy the entire night. I couldn't sleep at all with the constant noise coming from the third floor above my room. It sounded so loud and even after calling the front desk and complaining of the noise, nothing was done. The tv in my room never worked at all. The cable box was unplugged and reset and the tv still said "no signal". The front desk was no help for either of these issues. Also, the next morning while taking a shower, the fire alarm went off and it was super inconvenient to have to rush to finish my shower for no reason. The elevator definitely needs to be updated because it seems like it's on its last leg and will break down at any given moment. For the price of the rooms, you would think you would be getting something worth your money. This hotel definitely needs to work on several areas before they charge the price they do. Terrible visit and even after letting the staff know of these issues I encountered, nothing was done to rectify the situation.

Very dry smell very bad

Very quiet clean and convenient location. I was not happy that the Starbucks location inside the hotel was closed before nine o’clock.

Housekeeping missed our room first night, had to go to the desk to get clean towels. Bathroom per 1980, exhaust fan loudest I ever heard, was not a typical Marriott, not a pleasant stay.

This is a run down property. Managers doesn't care about your experience. All the 5 star reviews are paid. Avoid this property.

It was terrible dirty stinky the facilities didn’t even work in the room !

Mold in bathroom. They came and cleared it

Staff not very happy. Dirty towels left in room from previous guests, wallpaper falling off every wall in tool, smoke detector hanging from wires in hallway this was a dump for a Marriott

The room was filthy. Used bar of soap on the shower. Pillow cases inside. That tells me they didn’t change. They just flipped them. Conditioner bootle didn’t even give a dime size. Which tells me they didn’t replace. One bar of soap ? Shower yes. . Never again !

Rooms are as updated as they’re advertised to be. Great staff.

Mattress was old, shower was plugged and you had to pay for coffee for two hours then it was free. Place sucked!

Some people at the desk were Rude Cleaning people arguing in the hall while customers walking by Run out of most beer most wine and hardly any dinner options Couldn’t give me change for the washer and dryer I was told it’s my responsibility to have it

I don’t think I’ve ever seen a Marriott this dirty in my life. I’m surprised management hasn’t done anything. The rooms and carpets weren’t even vacuumed (there was hair still on the floor from whoever was there prior), AC unit was FILLED with dust and dirt so I couldn’t even turn it on, the window screen has massive holes in it so I couldn’t open up the window unless I wanted to get eaten by bugs, the room was never made even if asked, when asked for extra towels they were put on the FLOOR in the hallway by the door (honestly this was beyond surprising), I could go on. The service was dismissive and strange to be honest, no hospitality what so ever. I have a family member who lives near by and next time we visit them we will never ever stay here again. I suggest you don’t either.

Decent hitel. A little confusing to get to. Surrounded by many restaurants and other rhjngs to do. Room smelled a little musty/mildew like.