Healthy breakfast

It really needs a facelift!!

I liked the convenience of the food places available

Pull out bed that I was planning to use didn’t work. Ended up having to sleep on just the couch. Didn’t have enough towels and when requesting more was told they were short on towels and couldn’t give me enough for the number of people in my room. Also had to request the linens for the pull out bed they were not already in the room. Initially I was offered a partial refund but then told I couldn’t have one because I booked through this site and not theirs. Room was not as cleanly as it should be but this was mostly due to poor furniture choices that stains and collect hair.

Availability

We stayed two nights. Front desk staff was friendly and efficient. Room was clean and nice. After the first night though, we went to an event the next day, and came back that evening to an untouched/uncleaned room. Had to ask for some more towels. Breakfast was definitely the worst part. No cereal for my kid first morning. Very little hot choices second morning. Only decaf available for a long while, but no coffee cups. I tried to help an older gentleman who was unable to get syrup for his waffle. Breakfast just not well done.

This place was set up like an apartment and would definitely recommend.

It was quited but my room looked dirty. carpet was not vacuumed and bug in night stand and bug in bathroom

reserved and paid for a 1 bedroom suite, on check in was given a studio. when i called about this Conner-desk clerk-- said they were overbooked and these things happen. i was not happy. conner called my room and said his manager was taking $30 a night off (Smaller room than i paid for --gee thanks ) but i would have to call expedia--their mistake, i have to do their clerical their clerical work for them, again not happy. i called expeida who called the hotel and Conner said they would knock $103.20 off the bill--note $30 per night x 4 nights equals not $103.20. after Conner was called on this he did deduct $120. off the bill. i felt like there was bait and switch at the front desk--downsized at check in with Conner not volunteering to pay the difference in what i received for my room. after the manger told him what to deduct, he couldn't get that right. i am really NOT happy with my experience there. unfortunately i was in ohio for a death in the family and really did not need this.

Peter the desk clerk was probably one of the most helpful professional and incredibly great person that made this trip memorable

The pictures show a beautiful hotel with spacious rooms, in reality this hotel is very old and worn out and needs a remodel. The carpets were stained and shredded at the seams, the trim in the bathroom had been chewed up and scratched by a previous dog and then painted over. The couch fabric was dirty, the entire suite was not clean. I can understand that not all hotels can be brand new, but this one is 15 years past needing a renovation!! The good: The staff was friendly & polite and the breakfast was actually very good. The bad: Dirty, old, worst part was our heat did not work in our room so I woke up at 4:30am and my room was 53 degrees!! My kids were shaking it was SO cold!! When I asked for extra blankets they offered a $30 credit for the inconvenience. I called subsequently the following week and got one of my two nights refunded. Pick another hotel, this one is a pass unless you are traveling with a pet and want an alternative to sleeping in your car.

Terrible. Was driving from Maryland to Iowa and this was the only pet-friendly hotel I could find for my family of four and two dogs. We checked in after midnight and while the room was spacious, it was apparent immediately that the bed linen had not been changed. There were fresh stains, hair, food crumbs and just plain nastiness. Being thoroughly exhausted and without the energy to move, we laid towels down and slept. But did take time stamped photographs. Next morning, the checkout desk didn’t seem overly surprised (is probably not a new occurrence there) but offered a “50% refund”. Needless to say, still have not seen it. I’m a Marriott gold member and this was the WORST property I have ever stayed at…and especially with all the promise of cleanliness during the pandemic, it is just disgusting.

We were not happy with the price of the room once we got in our room. As you can see from the photos the room was filthy and in poor condition. Televisions weren’t working which was frustrating. We had to clean the kitchen table before we used it. The carpet was stained. The blinds were literally shredded. A bathroom drawer was missing. Not to mention a dog barking in the room near ours. Our room was $327.31 including tax. We complained and some sort of refund should have been offered but was not.

Noise. There were teenagers running around the halls at 2:00am. The guard knew. We saw her. The tv was awful.

Noise. There were teenagers running around the halls at 2:00am. The guard knew. We saw her. The tv was awful.

Room was horrible things barely worked floors were dirty staff was horrible or rarely there

Room was horrible things barely worked floors were dirty staff was horrible or rarely there

We waited 20 minutes in the lobby waiting for the staff to arrive. Then when they arrived we spent another 20 minutes waiting while she slowly trained a new team member. Ridiculous.

We waited 20 minutes in the lobby waiting for the staff to arrive. Then when they arrived we spent another 20 minutes waiting while she slowly trained a new team member. Ridiculous.

Old hotel. Carpet was ripped and worn inside of room. Bathroom was dirty when we arrived. Found dirty towels under the bathroom sink. Power went out in half the hotel.

Terrible! Drove over an hour for family wedding! Paid in advance for suite for my sister and I across from wedding venue. Receive confirmation at booking and day of wedding. Got to hotel and told they overbooked and tried to send us to another hotel 40+ Minutes away! General manager would not even come to desk to explain why we didn’t even get a courtesy call before taking this drive! Absolutely no excuse for this.

The property seem to be a little run down but the biggest problem was they were doing repairs on the roof and workers started early even on sunday morning the staff is friendly and accommodating but looks like ownership has put them in a tough position they did givee a $100 dollar break for 1 night but the ait conditioner only work in one bedroomy son was up all night in humid conditions i will never stay here again

It was a great stay. Very friendly staff, nice clean room, and convenient for the places we visited.

first night found a dirty diaper and socks behind the nightstand. food wrappers on the floor when we checked in, still there after house keeping cleaned the room. mold growing around the handicap seat in the tub. probably will never stay here again.

Overall my stay was good and service was also good.. the only negative was the lobby was outdated & not as clean. the covid shield at the front desk looked dirty, which kind of gives a bad 1st impression . However everything else was clean including my room, and i enjoyed my stay...

It was great that our room had a separate bedroom and living area/kitchen. Upon checking into our room, the room had an overwhelming odor of marijuana. Opening the windows didn't help, as the way the room is positioned, the windows are right across from the dryer exhaust in a small corridor that allows for little air circulation. The room itself was relatively clean. Debris on the floors, but the toilet, shower, and bed seemed clean. The breakfast offerings were minimal and I picked up a muffin that had mold on it. Overall decent hotel for the price.

I enjoyed the room as well as the full kitchen we had access to. We had a lovely night. Will be returning soon.

Very dated facility, not well sound insulated. Pictures do not do it justice. Rooms were dirty, beds uncomfortable and limited access to the pool. Just not what we expected from a Residence Inn. I feel bad because we recommended it to other families and they stayed too. The price was more expensive than other options.

Overall, the room was fine, nothing fancy. It was spacious enough though nothing elegant.

The property is very outdated. It wasn’t super clean either. We found a pair of underwear left in the dresser drawer and don’t even look behind the couch. We dropped something behind it and there was so much trash. There was hair on the bathroom floor that we had to clean ourselves. Which is gross. The hotel is loud too. On the weekend it seems to be a party hotel. The only up side was it was cheap and the staff were nice.

Our room was not taken care of before check in. There were 4 balls on the floor, a Red Bull can, and Condem box in the drawer of the Kitchen. The coffee pot did not work. There was no info on how to call the front desk. The upstairs neighbors were insanely loud at 1 am with no reprucissions.

There was stains on the sofa and floor, popcorn on sofa , candy wrappers on the chairs and a used face tissue under the coffee table.