Mercure Surabaya Grand Miram

Studio Suite Room, Ideal for Family - 1 king size bed | Premium bedding, free minibar, in-room safe, desk

Couples treatment rooms, body treatments, aromatherapy

Executive Suite, 1 King Bed | Premium bedding, free minibar, in-room safe, desk

Executive Suite, 1 King Bed | Bathroom | Shower, eco-friendly toiletries, hair dryer, bathrobes

Premium bedding, free minibar, in-room safe, desk

3.9 / 5.0

Good(81 Ratings)

Hotel in Surabaya

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with 3 restaurants, near Tunjungan Plaza
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Mercure Surabaya Grand Miram offers 257 accommodations with fireplaces and free minibar items. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

2.9 mi

Available Rooms

Classic Room, 1 King Bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds, City View (Classic)

2 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 King Bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Privilege King Room, City View - 1 king size bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Privilege Luxe King, Ideal for Family - 1 king size bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Mercure Surabaya Grand Miram

$$$$

3.9 / 5.0

Good(81 Ratings)

Hotel in Surabaya

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

2.9 mi

Available Rooms

Classic Room, 1 King Bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds, City View (Classic)

2 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 King Bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Privilege King Room, City View - 1 king size bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Privilege Luxe King, Ideal for Family - 1 king size bed

1 King

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(81 Ratings)

2.5 / 5.0

Nov 2024

Really nice hotel. Rooms are good. Staff were all really super friendly and helpful. My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff.

4.0 / 5.0

Aug 2024

Staff were great but the service was so slow. Evening meal in the bistro was disgraceful but in the Japanese restaurant it was great but again, very slow. No quiet areas where you can bring your own drinks to sit and relax. Pool is not at all what is shown and you can't get an alcholic drink there either. Have to compliment your staff though.

4.0 / 5.0

Apr 2024

For Surabaya (as a non-tourist destination) I like staying here (many times) Nothing stands out, but nothing disappoints either. My rate would be 4 stars.

4.0 / 5.0

Mar 2024

Was oké

1.5 / 5.0

Mar 2024

They gave me 2nd floor room. So noisy. Some fellas were banging and doing construction at 12:30am!

3.0 / 5.0

Aug 2023

The TV was not working and couldnt get a usb charger / was pretty dark in the room

2.0 / 5.0

Jul 2023

Nice hotel in a good location in Surabaya CBD. Staff were also very firendly and helpful. Like a lot of hotels post pandemic though the hotel is starting to show its age a little bit so will need renovating at some stage before too long.

0.8 / 5.0

Oct 2021

We got room on 6th floor, we requested for a smoke free room - and we got a room on the older wing (this hotel was previously Mirama Hotel), however we found out the bathroom was running out of soap, refrigerator was non functioning and the chair cushion were dusty. I am allergic to dust - so the whole time I was there I kept on sneezing. very 'painful' experience.

1.5 / 5.0

Oct 2021

4.0 / 5.0

Mar 2019

The feeling I had for this hotel is slightly different from other mercures I stayed. The feeling it gave is , this branch is catered more for locals rather than tourist

1.0 / 5.0

Feb 2019

It was ok The hotel is old but still nice Japanese restaurant was very expensive and the ramen noodles not so tasty.

2.0 / 5.0

Feb 2019

It was ok The hotel is old but still nice Japanese restaurant was very expensive and the ramen noodles not so tasty.

2.0 / 5.0

Jan 2019

Mercure Surabaya is well located in the city, getting around is not difficult. The hotel is suited for business travelers and couples as it has decent facilities for everyone including pool, gym, spa, etc. and a good collection of restaurants

5.0 / 5.0

Oct 2018

Nice hotel, decent price, close to downtown, friendly staffs.

4.0 / 5.0

Dec 2017

Good hotel, friendly staff and good location. It is a bit crowded during day time but you can easily get a taxi or uber to go to various destination.

4.0 / 5.0

Jun 2017

Nice & clean hotel, quiet, comfort. But not close to the restaurant for night dinner

1.5 / 5.0

Apr 2017

not good.. the room view is not city view ..but a rusty wall

1.5 / 5.0

Dec 2016

Most of the staff were fab except a couple times we stood at concierge desk while the boys had their chit chat.Got my beer (butang)(yummy) before my friend and she ordered 1st. Told 2 other staff members b4 getting it. They werent busy.Disappointed that NO tourist desk. Its a 4 star.You get 1 towel per person and 1 bath mate. Unless you ask which they happily give. Thanks housekeeping staff.1 toilet paper and its NZ budget. Other country people prefer toilet paper to water spray thing. You never know where thats been.Hairdressing staff were fab. Spent 2 days in there.

3.0 / 5.0

Dec 2016

Most of the staff were fab except a couple times we stood at concierge desk while the boys had their chit chat. Got my beer (butang)(yummy) before my friend and she ordered 1st. Told 2 other staff members b4 getting it. They were'nt busy. Disappointed that NO tourist desk. Its a 4 star. You get 1 towel per person and 1 bath mate. Unless you ask which they happily give. Thanks housekeeping staff. 1 toilet paper and its NZ budget. Other country people prefer toilet paper to water spray thing. You never know where thats been. Hairdressing staff were fab. Spent 2 days in there.

1.5 / 5.0

Dec 2016

2.0 / 5.0

Nov 2016

Mercure Grand Mirama Hotel always be our hotel to stay during in Surabaya. The position is in the main street of Surabaya and has a restaurant with delicious food (Trimurti Restaurant).

1.0 / 5.0

Nov 2016

Mercure Grand Mirama Hotel always be our hotel to stay during in Surabaya.The position is in the main street of Surabaya and has a restaurant with delicious food (Trimurti Restaurant).

4.0 / 5.0

Sep 2016

Hotel staff was friendly and nice knew my name and room number, some of which I had never even met, knew who I was. Everyone smiled and was eager to please. Only tried the one of three restaurants and the coffee cafe. I liked how the bread and pastries were half price after 6PM. The bread and pastries were good. Coffee was really good too. I met a gentleman who worked there who told me he lived in Florida, you know the part right next to New Jersey. But he was very friendly and eager to talk to me. I enjoyed the conversation very much. People know I love to laugh. You want to stay at a nice hotel where the people care to make you happy at any cost. Then I would suggest coming here I loved my first stay in Surabaya Thank you very much

2.0 / 5.0

Sep 2016

Hotel staff was friendly and nice knew my name and room number, some of which I had never even met, knew who I was. Everyone smiled and was eager to please. Only tried the one of three restaurants and the coffee cafe. I liked how the bread and pastries were half price after 6PM.The bread and pastries were good. Coffee was really good too. I met a gentleman who worked there who told me he lived in Florida, you know the part right next to New Jersey. But he was very friendly and eager to talk to me. I enjoyed the conversation very much. People know I love to laugh. You want to stay at a nice hotel where the people care to make you happy at any cost. Then I would suggest coming here I loved my first stay in Surabaya Thank you very much

2.0 / 5.0

Sep 2016

Hotel staff was friendly and nice knew my name and room number, some of which I had never even met, knew who I was. Everyone smiled and was eager to please. Only tried the one of three restaurants and the coffee cafe. I liked how the bread and pastries were half price after 6PM.The bread and pastries were good. Coffee was really good too. I met a gentleman who worked there who told me he lived in Florida, you know the part right next to New Jersey. But he was very friendly and eager to talk to me. I enjoyed the conversation very much. People know I love to laugh. You want to stay at a nice hotel where the people care to make you happy at any cost. Then I would suggest coming here I loved my first stay in Surabaya Thank you very much

2.0 / 5.0

Jun 2016

Comfortable

3.0 / 5.0

May 2016

Business hotel... Close to business center.. Not for leisure........

0.5 / 5.0

Jan 2016

I'm totally upset Even after cnfm my room booking didn't Arange properly .like,,,,, 1)again asks me to booking room why?? 2)toilet arrangements like useng thinks are gives to use only one set I/o two why like this?? 3)denner : I got after orders and its half boil cooked !!!!!(finial give new one without cost Tks) 4)morning breakfast:after setting the table asks 1000 questions about payments?????why don't Arange some tocken system to avoid this kind of inselt???? I don't know others but,,,Sorry I'm totely upset this trip . Note: I alrdy register my complaint while check out. Tks.

0.3 / 5.0

Jan 2016

Im totally upsetEven after cnfm my room booking didnt Arange properly .like,,,,,1)again asks me to booking room why??2)toilet arrangements like useng thinks are gives to use only one set I/o two why like this??3)denner : I got after orders and its half boil cooked !!!!!(finial give new one without cost Tks)4)morning breakfast:after setting the table asks 1000 questions about payments?????why dont Arange some tocken system to avoid this kind of inselt????I dont know others but,,,Sorry Im totely upset this trip .Note: I alrdy register my complaint while check out.Tks.

1.0 / 5.0

Dec 2015

Quite Disapointing - No wifi ,late room cleanup,etc

0.8 / 5.0

Oct 2015

Staff was very kind but hotel condition was worst.I cant control hot/cold water in shower and something stink bed sheet/pillows

1.0 / 5.0

Oct 2015

Staff was very kind but hotel condition was worst. I can't control hot/cold water in shower and something stink bed sheet/pillows

1.0 / 5.0

Sep 2015

Everything is good and the room is comfortable.

5.0 / 5.0

Jan 2015

While from Juanda Airport , I took a cab to Mercure hotel . The moment I arrive , your security given a warm smile and a welcome smile , it very great of your security . than I proceed to yr receptionist your counter staff great with almost welcome . they serve me very excellence towards my request . I feel most welcome at Mercure Hotel and like to thanks to all your great staff .

4.0 / 5.0

Jun 2014

Good vintage hotel with charm. Basically good service. Overall good food, but overpriced food and drinks. Mini bar with little in it. Poor internet and email connection. Internet and email didn't work often.

2.5 / 5.0

Apr 2014

My friend and I spent a jolly nice time with the best services and nice staff. The hotel provides best services at reasonable prices. Cleanliness is characteristic of Mercure Hotels.

2.0 / 5.0

Oct 2010

I needed a place to stay overnight while in transit. The Mercure Surabaya was a clean and well run hotel, but a bit far from the airport. Nothing against the hotel itself, but I would prefer something closer to the airport. The room was nice and the staff was helpful in providing a place to store my luggage after I checked out and waited for my late afternoon taxi to the airport.

FAQs

How much does this hotel cost compared to others in Surabaya?

The average price for a rental in Surabaya is $55 per night. This rental is $2 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Mercure Surabaya Grand Miram. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Mercure Surabaya Grand Miram. Enjoy the water!

Is Mercure Surabaya Grand Miram pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Surabaya Grand Miram?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.

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4.3 / 5.0

Excellent(197 Ratings)

Swiss-Belinn Manyar

Mercure Surabaya Grand Miram

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Classic Room, 1 King Bed

Superior Room, 2 Twin Beds, City View (Classic)

Deluxe Suite, 1 King Bed

Privilege King Room, City View - 1 king size bed

Privilege Luxe King, Ideal for Family - 1 king size bed

Mercure Surabaya Grand Miram

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Classic Room, 1 King Bed

Superior Room, 2 Twin Beds, City View (Classic)

Deluxe Suite, 1 King Bed

Privilege King Room, City View - 1 king size bed

Privilege Luxe King, Ideal for Family - 1 king size bed

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Surabaya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Surabaya Grand Miram pet friendly?

What amenities are available at Mercure Surabaya Grand Miram?

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