Fairfield Inn & Suites by Marriott Memphis East/Galleria
Hotel in Bartlett, TN
Reasons to book
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Hotel with free breakfast, near Wolfchase Galleria
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Memphis East/Galleria offers 62 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Memphis East/Galleria offers 62 accommodations with safes and coffee/tea makers. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Bartlett, TN
Available Rooms
Room, 1 King Bed, Non Smoking
1 King • 350 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
2 Queen • 350 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 King Bed with Sofa bed
1 King • 1 Sofa • 388 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed
1 Queen • 350 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed (Mobility/Hearing Accessible, Tub)
1 King • 350 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.0
We got to the hotel and were informed that none of the tvs worked, however the lobby tv was on. Our first room’s door did not work. The receptionist had to let us in, and then informed us that she would have to let us in everytime we needed to enter the room. Once we got in the room the tv cords were all pulled out. The light fixture in the bathroom was sitting on top of the sink in the bathroom. The bathroom light did not work. I told the receptionist we wanted a different room, she only offered to cancel our reservation. We traveled 7 hours, and were extremely tired and most hotels were booked because of a convention. Canceling the reservation was not an option because we would have nowhere else to go. We were given a room with one king bed, and our original reservation was a room with two queen beds. Being that it was three of us, I stayed with a friend that lived in the city because my family and I would not all fit in the hotel bed. The receptionist was kind and told us that she could only offer a $10 discount but to speak with a manager that could do more about our inconveniences. During my entire stay, I was never able to meet a manager because he never came. At the end of the reservation our discount from the receptionist was not included, and we were charged an extra $50 fee that we were not aware of. I am still waiting to get in contact with a manager. The room we ended up staying in had a dead bug in the shower and foot prints on the chair, also hair in the bed.
2.0
The Tv did not work in the first room we were put in. The next room which we were told was the only one available the bathroom light did not work, we requested it to be repaired but it never happened. We were there for 3 nights.
We requested coffee but the only had decaf
2.0
I have stayed a several Marriott hotels and have been very satisfied. This one, not so much. While the staff was friendly and helpful, the building needs some work. The front automatic doors struggled to open and sounded as if they were going to come off the rails. My room had no remote for the TV so I asked the desk and was immediatly handed a remote, but the OK button did not work so I could not enter anything. They then went to unoccupied rooms, found me one that did work, but the internet for the TV was down so none of the apps worked. There was a pleasant smell from a plug in when I walked into the room. It ran out of juice the next day and I realized why it was there. The musky smell of urine and wet dog came wafting to my nose. Luckily, I wasn't spending a lot of time in the room as my day kept me out of it.
3.0
The property was nice and clean and the staff were very friendly, but our room had a strange musty smell and the carpet felt damp. There was also mold growing on the bathroom ceiling.
10.0
Everyting is good
4.0
Had a handicapped room (105) but the toilet was a standard hieght. Breakfast was very good and night clerk very accomidating to room location and type. Bathroom floor ceramic tile cracked but not an issue to comfort. Needed to move rooms from 107 due to refridgerator temperature dial not working. Bed was comfortable. Good value.
4.0
It was dirty and had an odd smell. We found someone else’s dental floss (used) on the floor. The HVAC wall unit didn’t work. For breakfast it wasn’t ready at 6 and we were told 5 more minutes. Ten minutes later another guest asked and was told just 5-10 more minutes.
2.0
Nothing
2.0
Had a family emergency while Expedia was shut down due to the global IT event and I could not get through to cancel my reservations before the cutoff. Offered to move the reservation through Expedia and pay any transfer charges, but the hotel just wanted the free money. I will never stay there and I will never use Expedia again.
10.0
Very nice stay. Great toppings for the waffles!
8.0
Day of check in, after driving 15 hours there was no one at the check in counter, there was a sign saying be back soon. This was at 9:00 pm. We stood there waiting for at least 15 min before someone showed up to check us in. Loved our room, very spacious and comfortable. Chose a hotel with a pool and then the room the pool was in was so hot we could not use it. I have never experienced a pool room that hot, it had to be well over 100 degrees in there.
10.0
Great location
10.0
The best thing I liked was how comfortable the bed was. I had a very good night sleep.
6.0
This hotel was acceptable for us as we were only staying for an overnight stop during a long road trip. It is definitely in need of a facelift as there were many worn spots in the carpet and it felt slightly outdated. Breakfast was a little disappointing. There were not as many options as we typically find in a free breakfast offering including absolutely no juice options which disappointed the kids. The staff was very friendly and it was convenient to be able to walk to a restaurant (Texas Roadhouse) for dinner.
8.0
they were doing renovations, so loud when we got there, also workers wandering past our window. The air conditioning was not great
5.0
Loved this hotel - everything was clean and comfortable.
2.0
Pool area was the heat temperature of a sauna and smelled of strong chemicals. Hotel was unable to provide covers and pillows for pull out sleeper.
8.0
Good, comfortable.
6.0
Room was okay, Booked Queen Double Beds they ran out so we were given a king unit. Elevator not working. Doors on end of building were locked. Breakfast was very limited. They said they were under Maintenace?
3.0
The chlorine in the pool was HORRIBLE! We went to breakfast an hour before it was over and there was no syrup left, just an empty container. When I asked about getting more, the attendant told me there was none left. Everything else during our stay was mediocre. But the gentleman who checked us in was very kind and attentive.
2.0
Definitely not what I expected in a bad way. Black mold was all over the curtains. They wouldn’t refund me. Things were outdated. Waffles had no syrup…… The positive thing was that the kids enjoyed the pool. Pretty sure we won’t return
2.0
Reserved mobility accessible room for 4 nights. This hotel does not have any handicap rooms! Breakfast was not restocked after morning rush so 8:30 meal was a joke. Evenings had individuals, non customers, sitting on the curbs and one bench outside hotel with insufficient lighting. But the best part was booking through Expedia I was charged over $73 more than what was stated on invoice at checkout! Would not recommend hotel or Expedia!
10.0
The pool was open late for the kids.
8.0
The place was a little older and could use a little update, but was still a good stay
4.0
Part of a hotel complex so I liked that my parked car was in view of three hotels.
6.0
Breakfast,
We picked this site because of indoor pool… it was not open!
10.0
Had no problems.
4.0
Parking was good. The side door was taped opened were it could be opened by anyone, very unsafe. Toilet paper dispenser was broken, missing half of it (a $5 fix). No toilet paper in our room and never had any for the two days we were there, had to go get some from a store. Asked for toilet tissue when we were about to check out, still had an excuse for not having any, they lied because the lobby area restroom had some, yet we never did. Excuses, excuses, excuses!!!
6.0
Breakfast was average otherwise everything was good though price was on expensive side per everything
2.0
Nasty
1.0
Everything about this place is bad. Don’t waste your money
10.0
good.
I wondor when you will get back my deposit?
3.0
Our stay was not very good. Getting the TV to work was impossible with the input requests. Our toilet would not flush in the middle of the night. On top of this, there was no drinking order by Memphis, which is not the hotel's fault, but they did not have sufficient bottle of water for the guests nor coffee or tea. Breakfast was meager.
2.0
The room was in poor shape. There was evidence of a previous water leak that had not need repaired fully. The breakfast had no protein and was very limited in options. They bed was surprisingly comfortable based on the conditions.
4.0
Meltdown in Memphis
The normal, reliable Marriott quality of service was AWOL this weekend, along with all of the staff this
morning at the Fairfield Inn & Suites Memphis East/Galleria location. Upon arrival, Friday night, the 22nd,
we ran into oddities, as the woman on the front desk gave us wrong information about the pool hours and breakfast
hours. We didn't find out about the error in breakfast hours until the next morning, as we arrived too late for
breakfast because we were told it would be open an hour later than it was. Then this morning, the hotel lobby
was completely empty, except for a couple guests. It wasn't readily apparent if we were witnessing an employee
walk-out or some sort of protest, but the lobby this morning at 8 am was completely devoid of hotel staff.
No one was at the front desk, no breakfast staff, no managers, and no housekeeping! One patron had been waiting
in the lobby 15 minutes, by the time we arrived for anyone to show up, but none had. About 8:30 am, a young man,
who looked like he had just woken up and judging from his hair and attire, came in and said that he was the new
general manager. Lots of luck to him, given the state on the hotel this morning. Apparently, the hotel staff
and current management needs a total overhaul! He did the only thing he could to provide us with breakfast and
sent us to the sister property next door, a Springhill Suites, also Marriott. Having to truck across the parking
lot wasn't the most p
3.0
Plain Jane, disappointed.
4.0
Had to call maintenance for plumbing issue and light bulb.
They were prompt.
Breakfast food was cold.
5.0
Super friendly and helpful staff. Very clean lobby and room. Comfortable and quiet. Good variety for hotel breakfast.
3.0
We had reservations for a King size bed. At first, the service person at front said they were oversold of rooms with king size beds. She came through with a suite with a king size bed. Kudos to her. The room was clean, but some of the other areas of the hotel needed cleaning. Breakfast was lacking several items such as regular milk, bread and fruit. The host was working hard to accommodate, but may not have had all the supplies.
3.0
Room was clean and comfortable. New normal seems to be no room service on multi day stays unless requested.
FAQs
How much does this hotel cost compared to others in Bartlett?
The average price for a rental in Bartlett is $171 per night. This rental is $34 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Fairfield Inn & Suites by Marriott Memphis East/Galleria. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Fairfield Inn & Suites by Marriott Memphis East/Galleria. Enjoy the water!
Is Fairfield Inn & Suites by Marriott Memphis East/Galleria pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairfield Inn & Suites by Marriott Memphis East/Galleria?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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