De Keyser Hotel

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite | Bathroom | Combined shower/tub, hair dryer, towels

Deluxe Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

3.7 / 5.0

Good(993 Ratings)

Hotel in Antwerp

4-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Central hotel with a 24-hour front desk connected to a shopping center in Antwerp
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
De Keyser Hotel offers 123 accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Antwerp hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Map of Antwerp

Nearby attractions

Parc du Cinquantenaire

41.9 mi

Museum aan de Stroom

1.6 mi

Available Rooms

Standard Double or Twin Room

1 Double • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double or Twin Room

1 Double • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite

1 King • 646 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

De Keyser Hotel

$$$$

3.7 / 5.0

Good(993 Ratings)

Hotel in Antwerp

4-Star Hotel

Reasons to book

Includes essentialsAir conditioner, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Map of Antwerp

Nearby attractions

Parc du Cinquantenaire

41.9 mi

Museum aan de Stroom

1.6 mi

Available Rooms

Standard Double or Twin Room

1 Double • 215 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double or Twin Room

1 Double • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite

1 King • 646 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.7 / 5.0

Good(993 Ratings)

4.0 / 5.0

Aug 2024

Kamer was rustig ,bad/douche slecht

1.0 / 5.0

Jul 2024

When we arrived the room, nr 213, was warm and the ventilation none-existing. After trying to get the AC working for 15min we realise it is controlled from the entrance and went down to ask them to turn it on. This would have been ok if it didn't turn off again during the night, which together with no-ventilation in the room made sleep uncomfortable. In general a worn down hotel in serious need of renovations. Definitely not 4 stars. Highlight is the location.

4.0 / 5.0

Jun 2024

good

4.0 / 5.0

Jun 2024

Close rmto train station

1.0 / 5.0

May 2024

If I got a reservation in a two star hotel and it was like my stay, I would have been pleasantly happy with the quality of the trip. The AC was flaky, the control panel was broken, the TV remote was missing, the pillow (one per person) was shockingly uncomfortable (worse than my ten dollar pillow from Action), and the beds themselves had poor quality sheets. The lights as well did not work in most of the room, and we were only offered one key which seems low. Through Hotels.com, I got a deal for 45% off one of the rooms to stay here – for what I paid, it was very much worth it. However, there were no "4 star hotel" amenities or accommodations in sight, and we were not told about any if there were. Having a restaurant alone does not earn you four stars, though I cannot attest to the quality of the breakfast as we left before that. The service was good, at least. For summary: if I had these same conditions in a two star hotel, I would feel right at home. But being promised a four star hotel and receiving what I did does not seem sufficient. I would never ask for or take a refund, as we enjoyed our stay in Antwerp.

1.5 / 5.0

Apr 2024

Excellent breakfast. The rest not so good. Aircon not working - flashing an error which couldn’t be switched off. Reception said they controlled temperature, but it was very cold in the mornings. Hot water only lukewarm at 06:00. Bedside light not working. Shaving mirror light not working. Kettle, tea & milk provided, but not coffee or sugar. Bed had large dip at one side where it was starting to collapse. Then locked out of room on last morning after breakfast and had to return to reception to get key card reset - receptionist error. Absolutely no way is this a 4* hotel.

2.0 / 5.0

Apr 2024

The room was awful, so not worth the 4 stars of the hotel. It was outdated, needs a painting, the bathroom needs a fix and the view was horrible!

2.5 / 5.0

Feb 2024

I HIGHLY recommend getting the breakfast included with your stay it was OUTSTANDING.

2.0 / 5.0

Jan 2024

Dirty carpets. Air conditioning poor. Was hot. Staff not flexible to checkin earlier. Breakfast was good

4.0 / 5.0

Oct 2023

Good location, good bed and a simple breakfast. Everything you need. It’s not the newest hotel. But that is fine.

2.0 / 5.0

Oct 2023

The breakfast was excellent! Lots of choices. The room is big and bed is comfortable. Location is in the heart of the city.

0.5 / 5.0

Sep 2023

Hello That hotel it’s not 4 star hotel it’s like 2 star Room’s are not good sorry to say that

5.0 / 5.0

Jul 2023

It is very close to central train station and lots of food options within walking distance. We opted for china town and found an excellent restaurant. The room facing the street wasn’t a quiet as we’d hoped and they put us in a room on the inner side. It was much quieter, although the first room was much nicer, since it had been updated recently, this one was still nice.

1.0 / 5.0

May 2023

4 star well that must be a long time ago. The staff is friendly and malfunctioning water tap was corrected quickly. Location is right at the end of the shopping street and next to the central station and an easy walk to the old town. Overall the hotel is worn. Breakfast is in a room too small meaning you have to wait at the most busy times. The selection of food is very standard. The curtains and windows in the room had mould growth.

4.0 / 5.0

Apr 2023

Picture use for ad is central station on Antwerp, nothing to do with the hotel. Everything in my room is in very good condition except the mattress. (Should have new one). Breakfast is good. Staff in restaurant are nice and pleasant but not front desk. Location is excellent. 2 min walk to central station.

3.0 / 5.0

Mar 2023

Overall very good, i would have given 4/5, but have to deduct one point as my friend thought that particles were mixed into the air conditioner as he had some kind of asthma attack during the night after using his poppers for the 20th time.

2.0 / 5.0

Mar 2023

This hotel can not be 4* property as it was sold to me. It can not even be 3* property, or any stars. It is dirty filthy, uncomfortable bed, cheap linen, corridors, shabby bathroom, horrible breakfast, - the dining room was so small - it could not take even half of the tourists. one the receptionist was so rude! Never again and don ot recommend

2.0 / 5.0

Feb 2023

I can nit believe this property is marketed as 4* hotel it is not even a 3* hotel level. There is no stars there at all. Shabby carpets with spots, cracks in the bathroom, uncomfortable bed, inadequate breakfast, small overcrowded breakfast room. Never again! Rude man 24 th Feb evening check- in! This kind of man can o my be in horror movie. On the other days the receptionists were ok.

2.0 / 5.0

Dec 2022

The location is amazing but the hotel is a pain. I had to change the room. Aircon wasnot working and the room temperature was 5. The second room the aircon had noises and they had sensor lights in room every time u move it turns on even in the middle of the night. You can hear everything happening in rooms next to you and above u. The only thing good is staff are friendly and good location.

5.0 / 5.0

Nov 2022

Amazing location. Right there in the center of Antwerp. Very friendly staff.

1.0 / 5.0

Oct 2022

Vely old hotel close to HBF where not so safe feeling around. NO hot water coming since I checked in around 20:00, and also 23 o'cklock. we had to skip to take any shower. Hotel room, doors, etc were not renovated, and not kept good conditon. When checked in, wanted to pay city tax 6 Euro by 10 Euro note, but receptionist said No chance to give any return 4 Euro. without any explanation of reason,

2.0 / 5.0

Oct 2022

This hotel is a good place to stage a visit to Belgium. It is clean, comfortable, and safe, and less than a 5 minute walk to Antwerpen Central train station. You can be anywhere in Belgium in less than 2 hours without packing up every day or two.

2.5 / 5.0

Oct 2022

Excellent location. The property was good. The manager in charge of the breakfast room was not friendly. I enjoyed the breakfast and after an hour something I got back to the room and came to the breakfast room with my wife. This time, the manager was not that friendly thinking I came to take breakfast again. In fact, I used to get up early and after finishing my breakfast, I usually accompanied my wife to the breakfast room where I did not need more food but some more coffee only.

0.5 / 5.0

May 2022

Hotel is central and close to restaurants and train. Although hotel is outdated, rooms have been upgraded. Breakfast was good - same selection as most and quality good. Bad experience: I had my credit cards and euros stolen from my room. Hotel was not very helpful, although did file a police report and am hopeful thief will be apprehended after $10,000 spree. We believe it was hotel staff because we had a DND on the door and hotel was not helpful to look at the log of entry to our room.

0.3 / 5.0

May 2022

4.0 / 5.0

May 2022

I think the hotel definitely needs some renovating done. They definitely try it mask up the hotel and make it look clean and vibrant, however the room was definitely noticeably in poor condition. The bathtub seemed like it was about to fall in to the floor, there was mild growing in the shower caulking. Great location, but the hotel as a whole definitely needs some work done.

3.0 / 5.0

May 2022

Great location, great breakfast selection, but let down by a series of little problems with the room. Shower was cold then too hot and back again every 10 seconds. Aircon did not work, and flashed bright display during the night. Pillows were too big 50cm square and much too thick to fold in half. There was a motion sensor in the room which triggered the light whenever there was movement in the bed - which we had to tape over to stop the light coming on every few minutes. The breakfast food was great, never ran short of anything, but the space could be much better organised. Currently buffet is by the window, at the farthest point from the kitchen. There is no one-way-system, and it gets very crowded. Better might be to have tables by the window, and move the buffet to the back, next to the kitchen so the staff don't have to walk so far carrying trays.

1.5 / 5.0

Nov 2021

The hotel does not deserve to have 4 stars. I guess 2 stars are still hanging in the sky because the hotel is outdated. Nothing really what shows on the pictures. The only 4 star here was the receptionists!!! He deserve more then 4 stars. Only he was the star of this hotel ! i will give him a huge compliment!! Very helpful. He helped me and change me twice to another room because of a disfunction of the lights in the first room. And the Second one the toilet seat was broken !!

0.8 / 5.0

Nov 2021

2.0 / 5.0

Feb 2020

Very nice hotel and only 1 minute from the central station

2.0 / 5.0

Jan 2020

Alles perfect in orde Minder: ouderwetse softmusic in de hal

1.0 / 5.0

Dec 2019

Only good with this hotel is location. Very boring and old style. If you travel with kids keep in mind they have have adult channels on the regular TV without notice when flipping channels. I was not allowed to bring my breakfast to my room because it was "strange". Terrible front desk old man (younger staff more friendly). So - one night ok for location. Would not recommend longer.

1.0 / 5.0

Dec 2019

This hotel is in a very convenient location, directly in front of the main station. The room was also comfortable.

0.5 / 5.0

Nov 2019

Carpet was stained everywhere. The bed was terrible. The window had its casing removed and there was wires and pieces of wood sticking out.

1.0 / 5.0

Oct 2019

Hotel was great location and hotel staff were extremely friendly. Rooms were noisy but nothing that earplugs can’t fix. It is away from the hit spits so the noise level was not nearly as bad as it would be closer to town.

1.3 / 5.0

Sep 2019

Never disappointed, very close to train station so convenient to restaurants, zoo & shopping When in Antwerp DeKeyser that where I stay to clients

2.0 / 5.0

Sep 2019

The location was great. Could do with more plates at breakfast. Steps up to hotel entrance not good.

0.8 / 5.0

Jun 2019

Public rooms are impressive. Location is ideal - c50m from the railway station. Reception staff were friendly. Breakfasts excellent, & promptly replenished by the 2 hardworking staff members. Shoe polishing machine by lifts.The first room I was shown to had a broken window, which was dangerous to open, & I was upgraded to a superior one. There were various problems with the 2nd one - I felt embarrassed to mention them all to the reception staff. They were mainly related to maintenance - if each room had been thoroughly checked before letting guests in, some problems could have been avoided. The 2nd room had an excellent view, but problems with the room included:The safe didn't work. TV - There were only 24 channels, & only 1 in English, no BBC. Plumbing The handbasin leaked & there was no bathplug. Reception didn't have a spare.I feel that for a 4 star hotel the required standard wasn't achieved. More training & staff visits to other hotels of the same star rating could help give greater awareness of guests' expectations.

2.0 / 5.0

May 2019

Location excellent and staff very good Safe hotel

2.0 / 5.0

May 2019

Location excellent and staff very good Safe hotel

FAQs

How much does this hotel cost compared to others in Antwerp?

The average price for a rental in Antwerp is $171 per night. This rental is $8 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at De Keyser Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is De Keyser Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at De Keyser Hotel?

We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.

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4.5 / 5.0

Excellent(902 Ratings)

august

De Keyser Hotel

Hotel in Antwerp

Reasons to book

About this hotel

Amenities

Map of Antwerp

Nearby attractions

Available Rooms

Standard Double or Twin Room

Superior Double or Twin Room

Deluxe Suite

De Keyser Hotel

Hotel in Antwerp

Reasons to book

About this hotel

Amenities

Map of Antwerp

Nearby attractions

Available Rooms

Standard Double or Twin Room

Superior Double or Twin Room

Deluxe Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Antwerp?

Is parking included with this hotel?

Is there a pool at this hotel?

Is De Keyser Hotel pet friendly?

What amenities are available at De Keyser Hotel?

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