If I could give this hotel no stars I would. I had a reservation here for three nights. When I arrived, my room was extremely dirty. There were no other rooms with a king available. They offered me a double queen. Then when I was switched I was told I could only stay there for one night and would have to check out and find another hotel for the next two nights. I asked to just be removed from my reservation and I'd go find another hotel. At the same time, my brother also was staying there and had to request new bedding for the pull-out couch which was soiled. Other guests were having problems with their reservations at the same time. The front attendant told me that the manager was unlikely to allow me out of my reservation and I would have to pay for one full night. I was charged more than my reservation would have been for the king for one night for a downgraded room to a queen. Ultimately I left and went to another hotel for my stay in town. I tried to speak with the manager who refused to allow me to explain the story. He cut me off while speaking, believed I spent the night in the hotel with my sister, and refused to listen. Extremely rude and poor business behavior. Beyond the photos below--hair on the bedding, food scraps around the refrigerator, mold in the shower, someone's razor in the shower.

The room smelled slightly stale, or maybe like someone had smoked there. The thermostat didn't work so we were stuck with the temperature. But it was reasonably clean and the people who worked there were friendly enough.

Rooms were dirty. Red chairs need to be thrown away. Didnt look like sheets were being changed. Dirty in several rooms. Maid service left me without towels one day. Breakfast ran out of everything. Staff tried their best but it was apparent there just werent enough of them. Owner simply doesnt care. He had our money already.

We were disapppointed with our stay. The only aspect we liked was the bed itself which was comfortable, the desk service was fine. Everything else was unimpressive from the moment we walked in. There was a piece of wood in front of the rod to hang clothes making it extremely hard to hook/unhook. The floors looked and felt dirty. The bathroom toilet had gross rust (or worse) seeping out the back side. They offered minimal towels. We stayed for two nights for a wedding and when they came in they had refreshed soap we didn't need, emptied a garbage, and that was it. No new or additional towels were provided as mentioned and the bed was not remade. The cold air was turned on and the nobs were broken off so it was not adjustable at all. We were on the ground floor, front facing, and there was no privacy curtain, anyone could see in. We could also smell people smoking right outside. When closing the blackout curtains they got stuck closed so we were unable to open them the next morning. Speaking of, while the feature of a continental breakfast was nice, everything -and I mean literally almost everything - was gone by about 9am when we went, though service went till 10. No hot food (which looked gross) or coffee. When my husband showered we also learned they installed the water backwards so cold was hot and hot was cold. Hot however is generous, more like lukewarm at best. Overall, this was one of the worst hotel stays we've had in a long time, if ever. Do not recommend.

Check-in was fast and the room was large. The location was convient to the city and eating establishments.

Very large bathroom with nothing in it. Mostly wasted space. The bathtub floor was so slippery, even with skid strips built in, that I had to hold on when I showered as much as I could, even though there were no grab bars within the tub. The vanity was a joke. No place to put toiletries. But most of all, the bath towels were only slightly larger than the hand towels.

Just spent one night after a wedding but the person who checked us in was very nice and welcoming to us. Breakfast was ok…nothing to exciting.

I will never stay at another Country Inn and Suites…way too expensive for the condition of the hotel. The bath towels were horrible…should have been used for cleaning rags instead!!! The woman checking us in last evening was lovely to us, however.