Hilton Garden Inn Suffolk Riverfront
Hotel in Suffolk, VA
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Waterfront hotel with a fitness center and a 24-hour front desk
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Hilton Garden Inn Suffolk Riverfront offers 150 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a business center.
Hilton Garden Inn Suffolk Riverfront offers 150 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Suffolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Map of Suffolk, VA
Available Rooms
Standard King
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
1 King Bed, Accessible, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, Accessible
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room (Parlor, No Bed)
1 Single
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
The stay was comfortable. I will return when in the area again.
2.5 / 5.0
It was amazing front desk staff were very accommodating. The lights were off in my room, maintenance came to fix it but it seemed to be more than just changing a light bulb. My room was changed immediately! My stay was from 10/18-10/21 wish I could remember the young man’s name that helped me. But I had a great stay!
2.0 / 5.0
The location was excellent and the room was nice. The bed was too low and a little too firm but overall the stay was good. Staff were professional and friendly. I would definitely stay there again.
2.5 / 5.0
I could have had better service for seating and ordering our breakfast. Seemed to be a mix up with seating and or ordering our food.
1.0 / 5.0
The wifi was down so they had to check in manually. The keys could be be setup so they had to walk to the room to let us in. They did not let us know our room 239 was over the laundry room. The room shook and the loud noise all night. The plumbing was bad and the toilet leaked badly from the bottom. The hotel was booked so no room change.
2.5 / 5.0
Very nice stay! We stay here often in our travels and it’s always enjoyable and the staff is super friendly. Comfy rooms and beds with great amenities and places to walk your dogs. I will definitely be back!
4.0 / 5.0
The shower curtain was dirty and torn, the TP holder was falling off the wall, the bathroom lacked cleanliness in general. The price was ok, I guess that’s what to expect.
2.0 / 5.0
Okay
5.0 / 5.0
Everyone friendly. Easy check-in. Room bright and clean. Stay here every year
5.0 / 5.0
Awesome hotel
1.0 / 5.0
Stayed here for a night as I was passing through town and as I entered the lobby I noticed the trash was overflowing and there was trash on the floor and on a table behind it. I figured staff would be cleaning it any moment so I didn’t say anything about it, I checked in and headed to my room once in my room I began wiping down everything as I entered the bathroom I noticed roaches crawling on around in the bathroom. So I immediately grabbed my belongings and went back down stairs. We were given a new room immediately at this point it was well after midnight we were tired so I wiped things down quickly and went noticed the toilet was running I asked about it and was told it was fine they do that sometimes so we took a shower and got in bed while the next morning water came pouring out of the bathroom flooding the room I called for help immediately and ended up having to gather my items quickly before have to leave well before I planned to it was a terrible experience. However the manager on duty that morning was very helpful and caring and did her best to make things right
4.0 / 5.0
It’s a beautiful hotel. The back patio/porch is great. Everyone was really nice but the bill was very confusing. I reserved the room for $256, but when I checked in I was told the amount due was $414. They told me they couldn’t give me a print out of the charges until I checked out. We had 2 small dogs with us 5 and 10 lbs. The hostess said there was one charge of $75 per visit for both dogs. But when we checked out and I received my receipt there was a $75 charge for pet 1 and a second $75 charge for pet 2. I didn’t have the time to go back in and dispute the charges. That seems like a lot for 2 dogs to just sleep on the floor.
5.0 / 5.0
The property was very nice and clean. The property is located near restaurants and shopping. Awesome river front.
4.0 / 5.0
Pros:
The customer service staff is welcoming.
A great location ( shopping center, food, etc.)
Cons:
My room wasn’t the cleanest.
The property condition ( needs many upgrades/repairs).
5.0 / 5.0
We enjoyed our stay
5.0 / 5.0
Very easy checkin and check out!
5.0 / 5.0
Will be back. Beautiful hotel
5.0 / 5.0
Overall beautiful
5.0 / 5.0
Not at this time
3.0 / 5.0
Parking at this facility, when there is an event is impossible. I get people are coming in for an event but for guests actually staying there it was hard to find a place to park my car. Floors outside of elevator on 5th floor were soaked and it smelled moldy up there.
2.5 / 5.0
The Hotel was clean and comfortable. Hotel staff was wonderful at resolving an unfortunate issue with their Computer system that was initially stressful. They followed up with me after my trip which turned a nerve racking issue into a positive experience!
2.0 / 5.0
In the room only 4 very small paper cups. After drinks on the first evening no cups for coffee or the bathroom. Toilet paper: only a small roll that was depleted; no other in reserve!!
On-line reservation system is problematic. Made reservation for one room, but two rooms appeared under my name. Had to call the hotel to cancel one.
5.0 / 5.0
The room was all around wonderful. Breakfast was delicious! Would stay there again
4.0 / 5.0
Great hotel
3.0 / 5.0
Clean and well kept
2.0 / 5.0
We booked this hotel specifically for the pool and it was really dirty. The pool deck had dead bugs and hair. It was very disgusting.
4.0 / 5.0
Great hotel
4.0 / 5.0
The staff was really great, attentive, and friendly. It was fun to have a concert along the river and a farmers market nearby. The room was spacious and clean.
The rest of the hotel needed a little more cleaning. Right when we arrived the trash can by the elevator was overstuffed. Not a great first impression. Even when emptied, the can needed to be wiped down. The stairway needed swept, and the pool looked kind of dirty too.
So it's a pretty good place, but hopefully they start paying attention to the little things that could make it a great place.
5.0 / 5.0
Ashley was at the front desk when I checked in and she was wonderful. Very sweet
5.0 / 5.0
The rooms were renovated, clean and spacious. The staff was professional and helpful. The Riverfront was peaceful and relaxing.
5.0 / 5.0
What a beautiful water front property! The staff were super friendly, the restaurant was DELICIOUS and well-priced, new renovations. Just wished there was more parking, but it looks like they'll be opening another lot soon. We'll be back!
5.0 / 5.0
Very nice place and very friendly staff
5.0 / 5.0
Very quiet and clean
2.0 / 5.0
They need to advertise the breakfast is not free or included. Please have towels and wash cloths available in the room. It was 4 of us and they gave us 1 towel. And please be prepared to walk far to get to the hotel entrance door.
5.0 / 5.0
Location
2.0 / 5.0
We were not able to obtain continental breakfast due to construction. The room was comfortable, but lack a few amenities that we were expecting.
5.0 / 5.0
It was just a very cozy environment
4.0 / 5.0
Ok, but construction going on
3.0 / 5.0
The property is being renovated and the lobby was completely blocked. The person who checked us in barely acknowledged us. When I stopped by to purchase a couple of drinks from the pantry, he never stopped talking to his colleague and never inquired about my stay. The thermostat in my room was broken. It was freezing cold the entire time. The linens were scratchy. The toilet ran. Everything was basically clean but there is no way this was worth what we paid. I was going to note the issues on my way out. The person at the front desk was much friendlier, but he was on the phone when I came to check out and unavailable to chat with the customer. Oh well. Will not be returning. I strongly recommend you look elsewhere. There are plenty of nearby options.
2.0 / 5.0
Under major renovation... not notified on site when booked
FAQs
How much does this hotel cost compared to others in Suffolk?
The average price for a rental in Suffolk is $170 per night. This rental is $26 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Suffolk Riverfront. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Suffolk Riverfront. Enjoy the water!
Is Hilton Garden Inn Suffolk Riverfront pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Suffolk Riverfront?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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