Shangri-La Chengdu
Hotel in Chengdu
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury hotel with 2 restaurants connected to a shopping center in Chengdu
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.
This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of Chengdu
Available Rooms
Deluxe Room, 1 King Bed, City View
1 King • 452 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, River View
1 King • 517 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Horizon, Room, 1 King Bed, River View
1 King • 517 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Twin Beds, City View
2 Single • 517 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Twin Beds, River View
2 Single • 452 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.5 / 5.0
Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
5.0 / 5.0
Good
5.0 / 5.0
Good location and service; water pressure is excellent for shower
5.0 / 5.0
We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
4.0 / 5.0
We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
5.0 / 5.0
Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
4.0 / 5.0
this is a very large hotel. Not very exciting and the rooms were dated
5.0 / 5.0
Great location and friendly staff.
4.0 / 5.0
Good overall
2.5 / 5.0
Due to some exhibitions whole lobby area disturbed
5.0 / 5.0
Everything was ok
2.5 / 5.0
I stayed this since 2013. Up till now, they keep the same quality of service with good F&B.
2.5 / 5.0
I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
1.3 / 5.0
I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
5.0 / 5.0
React and solve the issue promptly. Staffs are pleasant and helpful. Food is good and fresh.
5.0 / 5.0
Horizon Club is a Must have to differentiate from other hotels and service..
2.0 / 5.0
We stayed at Shangri La Chengdu on March 27th, 2018. The stay was pleasant and the staff was very nice, as with most Shangri La hotels. We were also informed at check-in that the first round of the mini bar was free. We used the mini bar accordingly and there was no charge. We traveled to another city for 4 days and returned back to the same Shangri La hotel. This time, although we reserved the same club room, the room was a grade lower. No electric curtains, towels for only one person, etc. When I asked if the first round of mini bar would be free, I can tell that the staff reluctantly said yes. We used the mini bar slightly, just a little snack for my son. There was no mention of any charges for the mini bar at check out. However, Shangri La charged me $21 after I returned to the state. When I sent an email expressing the inappropriateness of the $21 charge. No response from the hotel. It's not so much the $21. It is the lacked of proper notice at check out and a lacked of professionalism. Basically, we had no say. I've traveled the world. This is not how other Shangri la hotels behave. Very disappointing.
1.0 / 5.0
We stayed at Shangri La Chengdu on March 27th, 2018. The stay was pleasant and the staff was very nice, as with most Shangri La hotels. We were also informed at check-in that the first round of the mini bar was free. We used the mini bar accordingly and there was no charge. We traveled to another city for 4 days and returned back to the same Shangri La hotel. This time, although we reserved the same club room, the room was a grade lower. No electric curtains, towels for only one person, etc. When I asked if the first round of mini bar would be free, I can tell that the staff reluctantly said yes. We used the mini bar slightly, just a little snack for my son. There was no mention of any charges for the mini bar at check out. However, Shangri La charged me $21 after I returned to the state. When I sent an email expressing the inappropriateness of the $21 charge. No response from the hotel. Its not so much the $21. It is the lacked of proper notice at check out and a lacked of professionalism. Basically, we had no say. Ive traveled the world. This is not how other Shangri la hotels behave. Very disappointing.
2.0 / 5.0
Quality consistent but sometimes it is difficult to get a taxi at the hotel.
1.3 / 5.0
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
2.5 / 5.0
We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
5.0 / 5.0
Clean room, good Western food selection, close to nearby attractions.
1.5 / 5.0
It was ok, but too commercial. I booked two rooms, and requested a connected room, but the hotel did not aware that I have made the request when booking. Anyway, connected room was not available, and reception kept asking me to upgrade, but I rejected, then, the reception offered me another upgrade package which including breakfast, but it was expensive, so, I rejected again! I just felt too commercial! The hotel was a bit old, but location is convenient.
2.5 / 5.0
The room and facilities were wonderful and the staff could not have been more helpful and attentive.
2.5 / 5.0
The Shangri-La is located in a beautiful area along the river and there are plenty of bars and restaurants within walking distance. The breakfast in the lounge is quite extensive and good.
1.3 / 5.0
The Shangri-La is located in a beautiful area along the river and there are plenty of bars and restaurants within walking distance. The breakfast in the lounge is quite extensive and good.
2.5 / 5.0
I loved the Shangri-la Hotel. The service was great and the restaurant was also great.
2.5 / 5.0
Great hotel all round.
1.3 / 5.0
Nice room with good view of Chengdu. Always a good product, regardless of city. Ive not been disappointed with any Shangri-la property. Room service food was excellent as was wifi.
5.0 / 5.0
Upgraded to the business suite for 70 dollars more, good snacks and beverages in the lounge, well worth it. Friendly staff, comfortable room.
3.0 / 5.0
Nice hotel conveniently located on the airport side of town but overrun with a corporate event that shutdown the two main restaurants. We ate both lunch and dinner in the lobby lounge and both times had to wait 45 to 60 minutes for our food to come. Staff unfortunately only had a very basic level of English so we struggled to make our order then had several return visits to repeat it (and even then one salmon order turned up as a steak). Check-in was also frustrating as people kept pushing him and the staff failed to police the queue. All round a bit frustrating.
1.5 / 5.0
Nice hotel conveniently located on the airport side of town but overrun with a corporate event that shutdown the two main restaurants. We ate both lunch and dinner in the lobby lounge and both times had to wait 45 to 60 minutes for our food to come. Staff unfortunately only had a very basic level of English so we struggled to make our order then had several return visits to repeat it (and even then one salmon order turned up as a steak). Check-in was also frustrating as people kept pushing him and the staff failed to police the queue. All round a bit frustrating.
3.0 / 5.0
For an international brand the operator needs to improve staff performance and English. Slow check in and we had a difficult time ordering food at the lobby lounge.
5.0 / 5.0
One of the best hotels that I have ever stayed in.
2.5 / 5.0
Location was great. Good breakfast. Will stay there again.
2.5 / 5.0
Very busy city so this is a great place to stay close to everything but nice and quite. Great base to go and see the pandas
2.5 / 5.0
Very busy city so this is a great place to stay close to everything but nice and quite. Great base to go and see the pandas
0.8 / 5.0
Windows filthy, breakfast buffet mediocre, room layout awkward (TV hard to see while in bed).
2.5 / 5.0
Staff upgraded us to a room w windows galore on high floor when our AC wasnt working. We were in Horizon club which was well worth it, excellent service and food. Nice breakfast, excellent coffee! Super cozy beds. We had guide and driver each day so cant comment much on location. We did spend one afternoon at nearby shopping pedestrian street, quite amazing, just 10 minutes by taxi. Staff lovely, service was great, all in all, a great stay.
2.5 / 5.0
Great hotel. Excellent location with a great concierge.
FAQs
How much does this hotel cost compared to others in Chengdu?
The average price for a rental in Chengdu is $56 per night. This rental is $110 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shangri-La Chengdu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La Chengdu. Enjoy the water!
Is Shangri-La Chengdu pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La Chengdu?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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