JW Marriott Hotel Grand Rapids
4.5
Excellent(1,020 Reviews)Hotel in Grand Rapids, MI
4-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Central hotel connected to the convention center in Downtown Grand Rapids with a full-service spa
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Housekeeping is available on request.
JW Marriott Hotel Grand Rapids offers 333 accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix.
Recreational amenities at the hotel include an indoor pool and a steam room.
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Housekeeping is available on request.
JW Marriott Hotel Grand Rapids offers 333 accommodations with minibars and safes. Beds feature premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix.
Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
Garden
Map of Grand Rapids, MI
Available Rooms
Executive Room, 1 King Bed
1 King • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, City View
1 King • 365 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 Bedroom
1 King • 900 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Grand Room, 1 King Bed, River View
1 King • 400 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, City View
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.5
Excellent(1,020 Reviews)4.5
I stay in Marriott hotels ALL the time. I think for the price this one was a bit underwhelming. Except for the delicious omelet the breakfast buffet was just mediocre. Most food was barely warm and bacon very under cooked for our taste.
4.5
Amazing views
4.5
Amazing, what a great property and wonderful place to share an anniversary with a loved one.
4.5
check in was 4:00. our room was not ready until 4:20, which made us late for getting dinner and to a concert on time. otherwise our stay was very nice
4.5
The hotel is nice beautiful and the rooms are nice. A bit over priced for the size of the rooms and for me the bed was not comfortable as it was to hard.
4.5
Always a pleasant experience at the JW Marriott in downtown Grand Rapids. Excellent choice.
4.5
Beautiful rooms
4.5
The nightly rate was over $500 per night. To stay in downtown grand rapids??? I had no other great choices, but it was certainly not worth the rate!
4.5
This was out first stay at the JW and it was good overall. The location is fantastic and the shower in the bathroom was great. I've stayed at many similarly priced hotels before and this one was just middle of road based on the price point. The top selling point of this hotel is easily the location.
4.5
There was way too many hidden fees that weren't listed online.
4.5
Loved it!!!
4.5
Nice place
4.5
Everything was good
4.5
Awesome!
4.5
I enjoyed staying here a lot but I guess I expected to rooms to be ALOT nicer. We stayed on the 12th floor with a city view
4.5
The property was clean, and the employees were friendless and accommodating.
4.5
There was loud construction noise coming from the floor above us from 8:30am until 5:00pm both days we were guests. When we brought it up to the front desk staff, we were told that someone in management would contact us. No one has called or emailed.
On top of this, the rooms are very dated, the bedding is poor at best and the amenities are virtually nonexistent.
4.5
Hotel is very clean. Easy to walk anywhere.
4.5
One of our favorite places to stay in GR!! Nice, comfortable room. Love sitting by the river. Close to everything and a great brunch on Sunday!!!
4.5
Very nice
4.5
The best part of this hotel is the esthetics of the lobby and hallways and the shower water pressure. Noise level was doable, they have live music in the lobby, truffle fries at the bar were great. The only issue was the bed and pillows, very thin and the mattress is not the most comfortable.
4.5
I hate to write a negative review because the front desk the staff is very sweet, but this is not a 4-5 star property and not worth $600 for one night.
Here is what went wrong for the little staycation we had this past Saturday:
1. (Not the fault of the hotel, but still did not help
The experience) we ended up opting for a stay the same weekend as prom and a wedding. We could hear noise up and down the hallways through about 2:30 in the morning. Terrible experience.
2. The AC would not work for us until about 3 am. We were sweating like pigs the entire night. We tried to get it to come on but it just wouldn’t work for us. And when it did kick over and turn on, the power/output is very very low. If we had gone just a week prior no problem, but the temps are starting to get warmer outside, so wrong time for the AC to not kick on.
3. The bed. Oh…my…goodness. We have stayed at 200 hotels in our life and this had to be the worse bed we have ever slept on. It was like sleeping on a slab of concrete.
4. (Again…not the fault of the hotel, but it didn’t help)…. We purchased a voucher to the French bistro for breakfast. One little problem… staying at the hotel does not necessarily guarantee you a spot in the restaurant, especially while a private birthday event is taking place. We tried to get seating at 10:50 and the earliest spot they had was 12:20. By that time we were gone.the staff did give us a credit though.
Just not good. barely worth $250 a night let alone $603.
4.5
Extremely professional and friendly staff. Whole facility was clean. Very accommodating. Will definitely be staying when traveling to Grand Rapids.
4.5
Very romantic and staff left an extra touch with champagne and chocolate covered strawberries. Was really nice but didn’t have a balcony. High price for the room we paid to not have one
4.5
Perfect
4.5
Great hotel, staff was awesome. Only hang up was the fact that the mobile key functionality was not working, which required us to wait in line to check in. Not the end of the world, but this was our first time we’ve tried a virtual check in. As an aside, if someone has purchased breakfast as part of the stay, I would recommend forcing a reservation at booking - give the guests first option, as we were relegated to a much earlier time than what we would have preferred, even though we booked two months ago.
4.5
It was a wonderful stay
4.5
No places to grab a simple soda or water when the Starbucks is closed . Charges you $500 a night then adds $41 a day for parking complete insanity! I most definitely won’t be back
4.5
Beautiful place
4.5
We have stayed here several times and always enjoyed ourselves! The staff is friendly and very responsive to all needs.
4.5
The steam room has a lot of mold in it. The room had a refrigerator that made a loud noise that kept us awake. Dinner was delivered cold twice ( got compted because of it so that’s ok ) the spa was ok but the person giving me my treatment gave me his life story which was not conducive to relaxing. They say it’s champagne in the spa but it’s actually cheep Prosecco. Still tasted ok though. Staff were really nice.
4.5
Great staff and location for Grand Rapids downtown river view!
4.5
Great stay
4.5
The room was very outdated and small. The orange carpet was coming up all over the room. The bed was hard and feather pillows were very flat. Shower had hair in it and overall small bathroom. Apparently need reservations for breakfast, we didn’t know ahead of time. Overall not worth the money spent
4.5
The elevators were a huge problem. Two of the 4 were completely out of order. The one we used, was making a very loud grinding noise, and shaking back and forth while we were on it with about 8 people total. Then, it wouldn’t stop. Thankfully someone in the 19th floor pressed the button to get on and we were finally able to get off. We all thought we were going to die. It just kept going up and it was terrifying. When we reported it and told the front desk, they barely apologized and didn’t seem to care. I will never return to this hotel. It is expensive and supposed to be one of the best. I will take my business across the street to the Amway Grand.
4.5
We had a great stay at the JW Marriott. The facility is extremely clean. The view from the hotel is great. The service personnel were helpful and pleasent.
4.5
Great location on the water. Excellent service!
4.5
Nice bar, lovely atrium for the elevators, quantity rooms
4.5
Good view of the river. We were walking disrnce from everything we wanted to do.
4.5
The entire stay was absolutely perfect. The food was excellent, the room was great and the staff were warm and friendly.
Would highly recommend...
FAQs
How much does this hotel cost compared to others in Grand Rapids?
The average price for a rental in Grand Rapids is $191 per night. This rental is $240 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at JW Marriott Hotel Grand Rapids. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JW Marriott Hotel Grand Rapids. Enjoy the water!
Is JW Marriott Hotel Grand Rapids pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Hotel Grand Rapids?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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