Hotel Willow Banks

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room | Premium bedding, minibar, in-room safe, individually decorated

Fridge, coffee/tea maker, electric kettle

6.8 / 10.0

Good(38 Ratings)

Hotel in Shimla

4-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Shimla with 4 restaurants and a full-service spa
Along with 4 restaurants, this smoke-free hotel has a full-service spa and a nightclub. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna.
Hotel Willow Banks offers 45 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Shimla

Nearby attractions

Skyjumper Amusement and Trampoline Park - Shimla

0.1 mi

Ridge, Shimla

0.5 mi

Available Rooms

Superior Room

1 Double • 375 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 Double • 375 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room

1 Double • 375 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Interconnecting family room

1 King • 1 Sofa • 750 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premium Room with Kitchenette

1 Double • 375 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Willow Banks

$$$$

6.8 / 10.0

Good(38 Ratings)

Hotel in Shimla

4-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Internet / Wifi, TV and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Shimla

Nearby attractions

Skyjumper Amusement and Trampoline Park - Shimla

0.1 mi

Ridge, Shimla

0.5 mi

Available Rooms

Superior Room

1 Double • 375 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 Double • 375 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room

1 Double • 375 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Interconnecting family room

1 King • 1 Sofa • 750 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Premium Room with Kitchenette

1 Double • 375 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

6.8 / 10.0

Good(38 Ratings)

4.0 / 10.0

Nov 2024

It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly

10.0 / 10.0

Feb 2023

Location

4.0 / 10.0

May 2022

Service crew are friendly

1.0 / 10.0

Feb 2022

No heat no view but I paid for view room

2.0 / 10.0

Feb 2022

No heat no view but I paid for view room

5.0 / 10.0

Feb 2022

It was Good

2.5 / 10.0

Feb 2022

It was Good

2.0 / 10.0

Jan 2022

Check in process was not smooth.

2.0 / 10.0

Nov 2021

I'll not stay at this hotel again.Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine.I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest.Avoid this hotel.

4.0 / 10.0

Nov 2021

I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.

10.0 / 10.0

Oct 2021

Location

3.0 / 10.0

Oct 2021

Hotel hasn’t Parking and overall is good

6.0 / 10.0

Oct 2021

Hotel hasn’t Parking and overall is good

5.0 / 10.0

Mar 2021

Great property located on the mall road of shimla

1.0 / 10.0

Nov 2020

It was a terrible stay because of the front office ortaon Pratap Verma . He was non courteous rude and extramlu unproffesional . He wanted us to pay the entite amount upfront on check in and when we asked that we need mote time since the amount wwas disputed he starteed yelling at us saying “ main apni jeb se thodi donga paise “ . Apart ftpm him the entire staff was helpful including the manager sanjay . Who sorted our bill dispute and actes gracefully . I wish oeople are partap are not in yye hospitality industry . They give a bad nsmr yo the hotel and also to thier proffesion. Becsuse of his behaviour i woukd ne er have gond memories of this stay😡

0.5 / 10.0

Nov 2020

5.0 / 10.0

Feb 2020

The hotel is located at the mall road which makes it an excellent location. The stay was very comfortable. The service was excellent. I would definitely call this hotel as one of the best places to stay in Shimla.

10.0 / 10.0

Dec 2019

I have stayed before also very happy to see everything upgraded.The room service food and service is excellent but breakfast needs improvement and the manager looked disinterested in his work he doesn’t even have a smile on his face early morning sad to see such faces.The reception and check inn was properly done.Overall had a great time. Thanks

5.0 / 10.0

Jan 2019

The best place to stay in Shimla. Right on the Mall Road with Cafe Shimla Times and Eighteen 71 What else you need?!! This is indeed the best location ever!

2.0 / 10.0

Jul 2017

Wifi was not working. TV channels were not working consistently. No urgency by hotel staff to fix the problem.

4.0 / 10.0

May 2017

Typical three star hotel. Keep low expectations and you will be happy. Old hotel needs upkeep.

8.0 / 10.0

Aug 2016

We had a very nice stay here, relaxing. Staff were ok, rooms good. Food ok. They do need to sort out the wifi, and maybe give more detail on what to use and how to use things in the room. But I would stay here again. Well placed for the Mall and Monkey temple.

4.0 / 10.0

Aug 2016

2.0 / 10.0

May 2016

Ridiculous hotel for stay. Only location is good and adjoining Simla cafe is excellent. Service is bad and food quality below average. Not at all a value for money. Good for travelers who want to stay on the mall and ready to compromise on everything else in terms of hotel.

4.0 / 10.0

Mar 2016

Hotel was under construction so noisy and dusty. Restaurant (temporary) was dark and un inviting. I'm sure the new one will be good.

4.0 / 10.0

Feb 2016

overall it was a good stay. Repair\renovation was going which was creating noise

0.5 / 10.0

Feb 2016

no ambience construction work was creating terrible noise not clean hotel even not value for money at all wifi did not wrk no tea coffee I room

1.0 / 10.0

Feb 2016

The stay was bad. Hotel is located on a road that doesnt allow any cars. Had to hire someone to help carry our luggage up steep flights of stairs on a hill at midnight. Next, the hotel gave us the wrong room. I had specifically booked with requirements for two beds, however, we were given one large bed. Tried to change it but they would not allow or did not have any available. Not sure if hotels.com or the hotel is to blame for the mess up. The water jug and tea pot in the room leaked from the bottom, and we had very little temperature control. The breakfast is not free and menu was confusing enough plus the waiter gave us the wrong information and we ended up spending more money for okay food. The hotel services like spa, gym and game room close by 8 pm which I felt was unnecessary. The front desk staff were not very helpful, some kept us waiting while they took care of personal legal issues over hotel phone. Overall the value of the hotel was not worth the price we paid. Would not stay there again.

4.0 / 10.0

Aug 2015

The staff were friendly, the rate was reasonable and there was a lovely atmosphere in the hotel that wasnt present at the more expensive hotel just down the road. The spa facilities were wonderful and the food in the cafe was fantastic (one meal was enough for two to share). The only slight thing was that the internet kept not being available but when you go to a place like Shimla then you may want to disconnect for a while and enjoy the timeless, tranquil quality of the place. Will definitely go back.

8.0 / 10.0

Aug 2015

The staff were friendly, the rate was reasonable and there was a lovely atmosphere in the hotel that wasn't present at the more expensive hotel just down the road. The spa facilities were wonderful and the food in the cafe was fantastic (one meal was enough for two to share). The only slight thing was that the internet kept not being available but when you go to a place like Shimla then you may want to disconnect for a while and enjoy the timeless, tranquil quality of the place. Will definitely go back.

4.0 / 10.0

Feb 2015

Lovely staff, nice character hotel, friendly staff, great location.

4.0 / 10.0

Apr 2012

Good hotel located conveniently at one end of Mall Road, which is the main town centre. Location meant we could stay out late, and walk back to the room. Friendly reception and house keeping staff. Fresh linen replaced daily. Only issue, not related to the hotel itself, but due to the location, is that no vehicle can get upto the hotel due to restriction of vehicles on Mall road, and this meant we had to carry our heavy luggage up a steep set of steps to get to the hotel.

FAQs

How much does this hotel cost compared to others in Shimla?

The average price for a rental in Shimla is $55 per night. This rental is $97 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel Willow Banks. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Willow Banks pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Willow Banks?

We found 6 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, laundry, hot tub or spa, and tv.

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Hotel Willow Banks

Hotel in Shimla

Reasons to book

About this hotel

Amenities

Map of Shimla

Nearby attractions

Available Rooms

Superior Room

Deluxe Room

Premium Room

Interconnecting family room

Premium Room with Kitchenette

Hotel Willow Banks

Hotel in Shimla

Reasons to book

About this hotel

Amenities

Map of Shimla

Nearby attractions

Available Rooms

Superior Room

Deluxe Room

Premium Room

Interconnecting family room

Premium Room with Kitchenette

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Shimla?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Willow Banks pet friendly?

What amenities are available at Hotel Willow Banks?

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