Eliana Signature Hanoi Hotel

Junior City View | Minibar, in-room safe, individually decorated, individually furnished

Eliana Suite Terrace | Minibar, in-room safe, individually decorated, individually furnished

Deluxe double room with internal window | Minibar, in-room safe, individually decorated, individually furnished

Minibar, in-room safe, individually decorated, individually furnished

Family Suite City View | Minibar, in-room safe, individually decorated, individually furnished

9.4 / 10.0

Outstanding(331 Ratings)

Hotel in Hanoi

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Art Deco hotel connected to the convention center in Old Quarter with a full-service spa
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Eliana Signature Hanoi Hotel offers 37 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Garden

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

2.2 mi

Vietnam Museum of Ethnology

5.9 mi

My Dinh National Stadium

9.4 mi

Hanoi Old Quarter

0.5 mi

Available Rooms

Suite Executive with residence view

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior City View

1 King • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Suite City View

2 King • 484 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Eliana Suite Terrace

1 King • 484 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe double room with internal window

1 King • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Eliana Signature Hanoi Hotel

$$$$

9.4 / 10.0

Outstanding(331 Ratings)

Hotel in Hanoi

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Garden

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

2.2 mi

Vietnam Museum of Ethnology

5.9 mi

My Dinh National Stadium

9.4 mi

Hanoi Old Quarter

0.5 mi

Available Rooms

Suite Executive with residence view

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior City View

1 King • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Suite City View

2 King • 484 ft²

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Eliana Suite Terrace

1 King • 484 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe double room with internal window

1 King • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.4 / 10.0

Outstanding(331 Ratings)

5.0 / 10.0

Nov 2024

We had a great stay at Eliana Signature for four nights. The hotel is beautifully decorated, even if rooms are a bit worn here and there but it didn't take away from our experience. The location is great with walking distance to the lake, shopping, plenty of restaurants and cafés. Good breakfast with eggs, sandwiches, soup, and pancakes freshly made to order in addition to the buffet with lots of options. The staff is super friendly and goes above and beyond to help with anything you might need.

5.0 / 10.0

Oct 2024

Excellent service by staff. Stayed at other hotels within the same price range in Hanoi, this had by far the best rooms. Also very quiet compared to all other hotels, probably due to them being more central in old town, but the 2 minute walk is completely worth it.

5.0 / 10.0

Jul 2024

Excellent hotel in a perfect location. We enjoyed the breakfast each morning. The staff was incredible

5.0 / 10.0

Apr 2024

Front staff was super friendly. The location is perfact right in the Hoan Kiem but slightly off busy tourist area. I stayed 2 nights before I go to halong bay, I wish I stayed there whole time.

10.0 / 10.0

Mar 2024

Staff were very friendly and helpful - couldn't have asked for better. The location is both an boon (centre of old town) and a bane (narrow crowded streets.

10.0 / 10.0

Dec 2023

The hotel is right in the down town area. Plenty of stores and dining options in the area as well as coffee shops and juice bars. The personal at the hotel are awesome. Jane, Thao, Thao, Chen and the others are very friendly, hospital, kind, caring and fun to talk to. By far the best group of people i ever met. They made the stay awesome. Definitely staying here again when i go back. A special shoutout to Jane for her help with the trips and booking of everything. She arranged everything perfectly!

10.0 / 10.0

Dec 2023

I cannot say enough good things about the hotel and staff! The roo m was nice with a big bed and all the conveniences. Nice shower, wifi, fridge and coffee maker. Plus staff cleaned the room to perfection. Breakfast was excellent! Had many options to choose from. Hot, cold,fruit plus a made to order menu. The breakfast crew was very nice and the top floor gives you a great view of hanoi. The staff offered help whenever they could. The front door was opened for me when i entered, i had laundry done quickly, and they always said hello and asked me if i was having a good time in Hanoi. I would recommend this hotel for great service at a great price. Its a couple blocks from Hoen Lake and the water puppet theater. It in the heart of the old quarter, but quiet enough when you need to relax. Thanks to all the friendly and helpful staff at Elaina Signature Hotel for a wonderful experience my first time visiting Hanoi and Vietnam.

8.0 / 10.0

Oct 2023

There were vegetarian options available. Hotel also provided a complimentary cake, fruits and decorated the room for a birthday surprise, very well done.

10.0 / 10.0

Sep 2023

good

6.0 / 10.0

Jun 2023

The staff were amazing and extremely friendly. The location was great. The hotel was doing major construction and was not told of this prior.

10.0 / 10.0

Jun 2023

The hotel’s location is superb. It is located a few hundred meters from Hoan Kiem lake. It’s a very safe place to stay and visit Hanoi. The room is very clean, and the Wi-Fi is very fast. There are plenty of Vietnamese restaurants and souvenirs shop nearby. The hotel has a restaurant on the 8th floor offering excellent Vietnamese dishes. We had free breakfast including excellent Vietnamese soup called Pho, fried eggs, various Vietnamese fruits, coffee, tea, mango juice, … Ms. Thao and Ms. Ngoc Anh (restaurant staff) are very polite and professional, as well as the staff at the reception and travel desk. We will certainly stay here next time we visit Hanoi.

10.0 / 10.0

Jun 2023

Good location

10.0 / 10.0

Jun 2023

Lovely staff, very helpful and attentive.

1.0 / 10.0

Jun 2023

This was THE WORST hotel I have ever stayed at, and I travel a lot for work and pleasure. The bed was rock hard, there is a loud bar across the street blasting loud thumping music into the early hours of the morning, making it impossible to sleep. The breakfast host PICKED HER NOSE and inspected her find then proceeded to serve my breakfast with those dirty hands. There is no shower curtain in the bathroom, which is a safety hazard as water goes all over the bathroom floor. A man tried to force his way into my room at midnight (there are no peep holes to see who it is) and the hotel said he was "looking for friends in another room" - why did he look me in the eye and push the door open? I am not his friend. He did not know me. They refused to do anything, Eric at the front desk let this man into the hotel. And the worst part, Huong, the front desk woman, SCREAMED at me for over an hour, refusing to assist or refund the rest of my stay, saying there is "no bar or club" and that i was lying, and that the other incidents did not occur, and she refused to help or refund me because, as she yelled at me over and over "they are your FEELINGS!" I told her i would be leaving a bad review, she replied that she'd deny it all. If this happened in the US, Europe she would be fired. This is disgusting, horrendous service, a health and safety violation, and literally the worst hotel stay of my life. I write this out in the hopes of helping my fellow travellers- DO NOT STAY HERE.

4.0 / 10.0

May 2023

The staff were very friendly and helpful. Good location in the Old Quarter and close to lake. The breakfast and service was good.

10.0 / 10.0

May 2023

Great experience , nice staff

10.0 / 10.0

May 2023

Great location and service Really nice and helpful staff Highly recommended

10.0 / 10.0

May 2023

excellent hotel and nice room

10.0 / 10.0

May 2023

great

10.0 / 10.0

May 2023

Hotel is in the good location, staff is amazing. They were very helpful. Room is spacious and clean, especially, the price is really cheap.

10.0 / 10.0

May 2023

The staff were very kind and helpful.

3.0 / 10.0

Dec 2022

Nice boutique hotel in a good location with friendly staff and good restaurant. The street facing rooms are nice (if you can tolerate the early morning traffic noise). The interior rooms are dark and claustrophobic (and not that quiet either).

4.0 / 10.0

Jun 2020

It was nice hotel at french quarter, but very closebto Hian Kiem lake. Free upgrade of the room to bigger room and was good. Thanks for the kindness.

5.0 / 10.0

Feb 2020

Geeat staff, very helpful. Even upgraded my room.

5.0 / 10.0

Feb 2020

I stayed for one night on three occasions over 2 weeks. Excellent facilities in hotel and room. Hekped with all my onward travel arrangements. Extensive and delicious breakfast. What sets this hotel apart is the wonderful staff. From the moment you step through the door until you leave the service is amazing. Eg accompanied me all the way to my coach on the night train and on my final day diverted my taxi to the airport back to the hotel as i had left my daypack behind and hadnt even realized. Forever grateful. The management should be very proud of all of them. I would definitely stay here again

5.0 / 10.0

Dec 2019

We booked this hotel mainly for the glowing reviews of staff by others and we wasn’t disappointed staff lovely people so helpful Jasmine / Lucas / Jake / Daniel / Kent to name a few lovely welcome on arrival with drinks and fruits breakfast great selection we booked with Jasmine airport pickup and drop off already waiting for us and on time drop off very close to all the main areas around the old quarter 2 minute walk to lake and 5 mins to busy restaurant area but still very quiet while sleeping I can’t give these guys at the hotel enough praise one of the most welcoming hotels we have ever stayed in down to the smallest of touches even remembering our names when we walk through the lobby well done hope to see you all again soon carl and Dianne 👏👏

5.0 / 10.0

Oct 2019

Located near various attractions and great food. Near the lake where there were much activities and crowd. It’s lively. Also, walking distance to old quarters where eating and drinking is so convenient especially late night.

4.0 / 10.0

Oct 2019

Nice cosy hotel and great location. The staff was really kind and helpful. Delicious breakfast. Real value for your money. My room only had a small window not like in the pivtures. Though it made the room more quiet :D

5.0 / 10.0

Sep 2019

Central location near to eatery, shops and attraction. Friendly staffs that always serve me with smile and treat me like their friends. They always prompt to answer my queries and gave good recommendation on local food. Will definitely stay here again if I visit Hanoi in future.

5.0 / 10.0

Jul 2019

This hotel should be praise by its service and the quality of its staff. They went above and beyond to help us with anything we would need to have a comfortable stay. We stayed one night and later repeated because of the great service and comfortable facilities. It is also conveniently located and it was easy to walk close by. The staff was super helpful booking us taxis from and to the airport and even helping us sending a package from the post office (really, who does that?). Breakfast was delicious and made to order besides a large buffet.

4.0 / 10.0

Jul 2019

Very kind staff. Somewhat smaller hotel. Great location.

3.0 / 10.0

Jul 2019

A fantastic stay with amazing service! Very good rooms with wifi.

3.0 / 10.0

Jul 2019

Our stay was very short but the customer service was phenomenal. The transportation/tour booking went very smoothly. The room met our expectations of comfort and the breakfast offered a variety of dishes that were delicious. We had laundry done and needed it back before leaving the following day, they had it returned to us by the end of the night. I would highly recommend Emerald Waters Hotel Trendy to anyone staying in Hanoi. Very close to many of Hanoi's attractions.

2.5 / 10.0

Jun 2019

Amazing service, most friendly staff I have ever come across. Fantastic location in old quarter and walking distance from lake. Excellent spa and restaurant. Super breakfast spread.

4.0 / 10.0

May 2019

Quiet area. Close to old quarter.Staff very helpful ,organised some trips for us.

2.5 / 10.0

May 2019

The only thing i must evaluate as very bad, is the shower curtain, all the rest is very good.

2.5 / 10.0

May 2019

Everyone working at this hotel was very hospitable. Highly recommended and excellent walking distance to most attractions in Hanoi.

5.0 / 10.0

Apr 2019

Friendly staff and good service. Will recommend friends to stay there.

2.5 / 10.0

Apr 2019

We loved the staff at emerald waters Trendy. They genuinely care about ensuring your well being and comfort - and truly exemplify the warmth of the people of Hanoi. The room was large and comfy. Breakfast was fantastic each morning with a wide selection including a hot menu. We could walk to all of the bits of old quarter and nip back in when we needed some rest from the heat. The location is so good for all of the old quarter. Highlight would still be the incredible staff. Happy to stay here again

5.0 / 10.0

Apr 2019

To name only a few highlights: amazing staff and service, easy check in and check out, breakfast breakfast breakfast, prime location etc. Thank you Emerald!

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $56 per night. This rental is $45 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Eliana Signature Hanoi Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Eliana Signature Hanoi Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Eliana Signature Hanoi Hotel?

We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, hot tub or spa, and tv.

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9.6 / 10.0

Outstanding(3,067 Ratings)

Hanoi Royal Palace Hotel 2

Eliana Signature Hanoi Hotel

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Suite Executive with residence view

Junior City View

Family Suite City View

Eliana Suite Terrace

Deluxe double room with internal window

Eliana Signature Hanoi Hotel

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Suite Executive with residence view

Junior City View

Family Suite City View

Eliana Suite Terrace

Deluxe double room with internal window

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Eliana Signature Hanoi Hotel pet friendly?

What amenities are available at Eliana Signature Hanoi Hotel?

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