Hotel Gudauri Marco Polo

Luxury Villa | Living area | 32-inch LCD TV with cable channels, TV

Luxury Villa | Frette Italian sheets, minibar, in-room safe, individually furnished

Luxury Villa | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

3.9

Good(76 Reviews)

Hotel in Georgia

4-Star Hotel

Reasons to book

Includes essentialsSki in / Ski out, Garden, Pool and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly slopeside fun with indoor pool
Ski into Hotel Gudauri Marco Polo, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a sauna.
Hotel Gudauri Marco Polo offers 123 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets. 32-inch LCD televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Ski in / Ski out

Garden

Map of Georgia

Nearby attractions

Kutaisi Sports Palace

Besik Gabashvili Amusement Park

149.3 mi

Available Rooms

Standard Twin

2 Single • 236 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Room

1 Queen • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard King

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room Standard

1 Queen • 2 Single • 527 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite

1 King • 2 Single • 893 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Gudauri Marco Polo

$$$$

3.9

Good(76 Reviews)

Hotel in Georgia

4-Star Hotel

Reasons to book

Includes essentialsSki in / Ski out, Garden, Pool and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Ski in / Ski out

Garden

Map of Georgia

Nearby attractions

Kutaisi Sports Palace

Besik Gabashvili Amusement Park

149.3 mi

Available Rooms

Standard Twin

2 Single • 236 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Junior Room

1 Queen • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard King

1 King • 237 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room Standard

1 Queen • 2 Single • 527 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite

1 King • 2 Single • 893 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

3.9

Good(76 Reviews)

4.0

Feb 2024

A very cozy place to stay especially if you’re interested in skiing because the hotel is very close to ski area. The only thing we didn’t like was room temperature. It was quite cold. Otherwise the hotel and staff were very nice. Food was delicious.

2.5

Dec 2023

Very nice hotel, excellent location and good amenities.

4.0

Dec 2021

Staff are helpful and cheerful. Skiing and cable cars are just at the back of the hotel - 2 minutes walk. The view from the balcony.

2.0

Dec 2021

Staff are helpful and cheerful.Skiing and cable cars are just at the back of the hotel - 2 minutes walk.The view from the balcony.

2.5

Dec 2021

Staff are very helpful and always smiling. They are very polite.

5.0

Dec 2021

Staff are very helpful and always smiling. They are very polite.

2.0

Oct 2021

makes no sense for there to be no heating when outside night temp is below zero. reception said 'heating comes on tomorrow' I have never seen staff and guests wearing coats serving in the restaurant 3 days in a row and a real challenge getting a heater delivered to the room, only good thing was the supervisor in the restaurant who was outstanding. breakfast was awful; juice is sugared water and when i asked for scrambled eggs it led to a row in the kitchen we could all hear

1.0

Oct 2021

2.5

Sep 2021

The staff, the food, the room, and the value were all excellent. Probably the best of all our Georgia stays.

0.3

Jul 2021

The best decision I ever made in my entire life was book this place for just one night, dont think we could have gone through an hour more! For all the reviews and ratings online, must say the service was at best horrendous! For a resort in such a tourism focused area, most of the staff just could not speak english and responses if not clear were just down right rude! I would say most of the staff were not trained and if any may have been going through their training as we speak. That aside really dont think many of them want to be in the hospitality industry as thats exactly how it came across! You would be doing yourself a favor by trying an alternate resort. By the way a saving gravce was the stweard who helped us with our luggage, just wish i had tsken down his name to mention here as his customer service was exemplary. Other than that good luck.

0.5

Jul 2021

2.0

Apr 2021

The hotel is in a great position at the bottom of the first lift. The rooms are clean and comfortable, if a little small and lacking in extras. The restaurant is very good and the service

1.0

Apr 2021

The hotel is in a great position at the bottom of the first lift. The rooms are clean and comfortable, if a little small and lacking in extras. The restaurant is very good and the service

1.5

Apr 2021

The service was not up too the mark for the charges they charge for the hotel. We tried to get our room cleaned but no one was available. We tried calling the main reception couple of times during the day but no one attended and eventually we couldn't get the room clean and had to spend the night without any new sheets and towels

0.8

Apr 2021

2.5

Apr 2021

Nice terrace , nice lobby, nice pool , just at the ski slope

5.0

Apr 2021

Nice terrace , nice lobby, nice pool , just at the ski slope

1.0

Mar 2020

Perfect location , next to slopes and local market which contains all essentials Rooms old fashioned, needs renovation ,

2.0

Mar 2020

Perfect location , next to slopes and local market which contains all essentials Rooms old fashioned, needs renovation ,

0.3

Mar 2020

On our check-in day we got a room stink out of cigarettes , asked to replace it , they took 45 minutes to find other room (by saying hotel is fully booked) , got into the new room , open the water to wash my hands and in a second the room was flooded (plumbing error they say it's first time but you can see that the carpet color was such that flooded few time + the cabinet down part was rotten due to water)Only after that they gave us a "better" room with Balcony. Breakfast didn't included Espresso or omlet so every morning I had to pay for both (staying was BB).EXPIRIENCE WAS SO BED WE CHECKED OUT 2 DAYS EARLIER AND THE RECEPTION MANAGER DIDNT BOTHER TO AS US WHY

0.5

Mar 2020

On our check-in day we got a room stink out of cigarettes , asked to replace it , they took 45 minutes to find other room (by saying hotel is fully booked) , got into the new room , open the water to wash my hands and in a second the room was flooded (plumbing error they say it's first time but you can see that the carpet color was such that flooded few time + the cabinet down part was rotten due to water) Only after that they gave us a "better" room with Balcony. Breakfast didn't included Espresso or omlet so every morning I had to pay for both (staying was BB). EXPIRIENCE WAS SO BED WE CHECKED OUT 2 DAYS EARLIER AND THE RECEPTION MANAGER DIDNT BOTHER TO AS US WHY

2.0

Mar 2020

A great hotel for a ski break in Gudauri. The chair lift in a two minute walk from the chair lift and a ticket office nearby. The hotel includes a ski depot with rental facilities. The pool area is nice although hot tub small for the numbers who wish to use it after skiing. A very good breakfast selection was on offer including fresh crepes and waffles. Room was comfortable and well appointed.

1.0

Feb 2020

1st room was stink of cigarettes 2nd room had a plumbing issues. We left 2days before check out time and they didn't bother to ask why - NOT RECOMMEND

1.0

Jan 2020

Pleasant

4.0

Jan 2020

I stayed for 7 nights over New Year's and overall, I enjoyed my stay. The hotel is conveniently located next to one of the ski area's lifts, so it was easy to go skiing everyday. It is also located very near to the supermarket, and some fantastic restaurants. The staff was extremely helpful and friendly, especially the restaurant staff and the guy guarding the room with the ski lockers. There were some things that were less than ideal. A lot of families with young children were at the hotel, which normally wouldn't be so bad, except that I could hear everything in the hallway from my room - including the running, screaming, and loud talking. The rooms definitely don't seem to be insulated against sound from the hallway. While the breakfast buffet was good, there seemed to be weird items some of the days, including pasta and french fries, which I suspect was catered more to the children. The pool and spa area was nice, except for an awkwardly small hot tub which had a very cramped maximum capacity of 4 people. Also, the check-in time was supposed to be at 2 pm, but I was unable to access my room until 2:45 pm on the day of check-in. Overall, I would recommend this hotel, but it seems to be more suitable for families with children, and not solo travelers.

2.0

Jan 2020

It was nice to stay this comfortable and clean hotel.Breakfast was amazing and variety of choices.We had dinner in hotel restaurant as well and price was ok and food was delicious.I recommend this hotel.

4.0

Dec 2019

Good stay. Lots of activities to do in the property as a ski resort. Good location. Improvements could be housekeeping and general in-room comforts.

0.5

Dec 2019

The room was small and bad view..no tissues in the room and lazy employees

4.0

Dec 2019

I love the balcony and its morning view and the food is awesome too.

2.0

Mar 2019

It is a ski resort, completely skiier-unfriendly. Ski lifts work until 16:00, but check out time is 12:00, and there is no room for skiiers to change the clothing after finishing skiing. So that the skiiers have to check out at noon, ski until 16:00, and then strugle where to change the cloth, and the hotel offers no help in this regard.

2.0

Feb 2019

we were a group of 12, planned to stay for 5 nights there from 2 months before(paid total price) Our experience was complected! we get there 1 p.m, they told us check in time is 2pm & they didn't even ask for pass ports & paper work, at 2 p.m 2 of 5 rooms were not ready, unless they told us all queen rooms have balcony but they gave 1 double bed room instead & no cooperation or sympathy at all. we had to stay 1 hour more at lobby & wait for reception to do all paper work(copying all pass ports & room cards). we had very normal meals(in compare with other Tbilisi/Batui/Borjomi restaurants) at Marco polo hotel but in very higher price. the Shisha wa awfull & 4 times more expensive than other bars & lounges! just one of the staff was friendly & cooperating at bowling bar& the rest of them had poor English communication & were kind of rude to all foreign guests. we planned to leave the hotel 1 day earlier & we could not get a penny as a refund of approximate $1000 remained of our balance & one more very funny & important note: this hotel charge each 1 more little bottle of water you ask for 4 Gel insted of 0.4 Gel .

1.0

Feb 2019

we were a group of 12, planned to stay for 5 nights there from 2 months before(paid total price)Our experience was complected! we get there 1 p.m, they told us check in time is 2pm & they didn't even ask for pass ports & paper work, at 2 p.m 2 of 5 rooms were not ready, unless they told us all queen rooms have balcony but they gave 1 double bed room instead & no cooperation or sympathy at all. we had to stay 1 hour more at lobby & wait for reception to do all paper work(copying all pass ports & room cards). we had very normal meals(in compare with other Tbilisi/Batui/Borjomi restaurants) at Marco polo hotel but in very higher price. the Shisha wa awfull & 4 times more expensive than other bars & lounges! just one of the staff was friendly & cooperating at bowling bar& the rest of them had poor English communication & were kind of rude to all foreign guests. we planned to leave the hotel 1 day earlier & we could not get a penny as a refund of approximate $1000 remained of our balance & one more very funny & important note: this hotel charge each 1 more little bottle of water you ask for 4 Gel insted of 0.4 Gel .

4.0

Dec 2018

No hot water for first 18 hours . Technical issue which was repaired

2.0

Dec 2018

The staff was excellent. They were friendly, helpful, and competent. The restaurant had amazing food. The hotel’s ski in-ski out was fantastic. I will stay here again.

2.5

Apr 2018

Very good hotel with good facilities. Skiing and chair lift facilities are just beside the hotel. Location is very good.

1.5

Mar 2018

The hotel was very nice and it has a direct access to the ski slopes which was amazing! It was strange that the entertainment in the hotel (Bowling, Billiard, Swimming pool and Jacuzi) only opens at 2h or 3h pm!! That was really a shame! The Junior suite was very nice but the bed was not comfortable. We booked the room with a sofa bed, however we arrived and the sofa was not opened and prepared. The staff was ok but not very friendly and smiling. Overall a good experience.

1.0

Oct 2017

Facilities such as indoor pool and spa were not functioning and we were driven to stay at this hotel to make use of these facilities in cold weather. Also, the scorer at bowling alley was not functioning; lane wood did not appear to be level. They tried to compensate for these shortcomings by good service and complimentary dinner.

1.0

Feb 2017

Great hotel, with very helpful staff and just at the fist lift for skying. but limited activities out of the hotel for little children breakfasts are great, lunch and dinners very tasty but sometimes a bit long to be served not all rooms have a nice view

1.3

Jan 2015

Despite it's location up in the mountains, Marco Polo is one of the best hotels we have stayed with our family. Considering it's location right on the skiing resort (you can actually put your skies on just outside of the door and slide down to the lifts from the hotel), it is perfectly located, the service is great, and the option of half board is the best for the skiing season!

FAQs

How much does this hotel cost compared to others in Georgia?

The average price for a rental in Georgia is $56 per night. This rental is $319 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Gudauri Marco Polo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Gudauri Marco Polo. Enjoy the water!

Is Hotel Gudauri Marco Polo pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Gudauri Marco Polo?

We found 11 amenities for this rental. This includes pool, kitchen or kitchenette, internet / wifi, parking, and laundry.

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Hotel Gudauri Marco Polo

Hotel in Georgia

Reasons to book

About this hotel

Amenities

Map of Georgia

Nearby attractions

Available Rooms

Standard Twin

Junior Room

Standard King

Family Room Standard

Suite

Hotel Gudauri Marco Polo

Hotel in Georgia

Reasons to book

About this hotel

Amenities

Map of Georgia

Nearby attractions

Available Rooms

Standard Twin

Junior Room

Standard King

Family Room Standard

Suite

Reviews

FAQs

How much does this hotel cost compared to others in Georgia?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Gudauri Marco Polo pet friendly?

What amenities are available at Hotel Gudauri Marco Polo?

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