Residence Inn Jackson

Desk, blackout drapes, iron/ironing board, free WiFi

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom | Desk, blackout drapes, iron/ironing board, free WiFi

8.4

Outstanding(415 Reviews)

Hotel in Jackson, TN

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Suburban hotel with free breakfast and a 24-hour fitness center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room.
Housekeeping is available on request.
Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Hot tub or spa

Map of Jackson, TN

Nearby attractions

Tennessee Safari Park

30.3 mi

Rusty's TV & Movie Car Museum

8.2 mi

Pinson Mounds State Archaeological Park

24 mi

Liberty Garden Park & Arboretum

4.5 mi

Available Rooms

Studio, 1 King Bed with Sofa bed

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

2 Double

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Residence Inn Jackson

$$$$

8.4

Outstanding(415 Reviews)

Hotel in Jackson, TN

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Dishwasher

Hot tub or spa

Map of Jackson, TN

Nearby attractions

Tennessee Safari Park

30.3 mi

Rusty's TV & Movie Car Museum

8.2 mi

Pinson Mounds State Archaeological Park

24 mi

Liberty Garden Park & Arboretum

4.5 mi

Available Rooms

Studio, 1 King Bed with Sofa bed

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

2 Double

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

8.4

Outstanding(415 Reviews)

4.0

Dec 2024

Stay was ok. Beds were a little hard. Hot tub was not working. Was nice having the 2 separate bedrooms and bathrooms.

5.0

Nov 2024

Love this hotel, very comfortable beds, awesome rooms! Friendly staff, good breakfast, jets on hot tub not working, but still a relaxing overnight stay!

2.0

Sep 2024

The door to the room was covered in dirt. We did not really want to touch it. We used a wet wipe to make and X on the door. See attached photo. Elevators and common areas were dirty and had not been vacuumed in some time. Tile floor in unit had some kind of film on it which made it slippery! A few tiles in the bathroom were raised about 1/4 inch which made them a trip hazard. The property did not have ice available except in the unit where you had to turn on the ice maker and wait for it to make ice. Front desk staff were extremely slow and only moderately welcoming. Would definitely not recommend this hotel!

10.0

Sep 2024

The staff was exceptionally friendly and very willing to help.

4.0

Sep 2024

The first room I had was still being worked on. It had curtains and curtain rods laying on the table and desk. The second room, when I turned on the LED light going into the room, was flickering like a strobe light. Hallways smelled musty and were severely stained. Shower was starting to had small amounts of mold. Breakfast was not bad, but it wasn’t to a normal standard of Residence Inn. I, for many years, have only stayed at Residence Inn’s because of higher quality! I’m not sure if it’s just this particular Residence Inn or if the quality of the chain is dwindling.

10.0

Sep 2024

Very clean and well kept Breakfast was also really good We will be going back!

10.0

Sep 2024

Everything was Awesome!!

10.0

Sep 2024

The Stay was Awesome.

2.0

Aug 2024

First of all, it was myself, my 72 yr old mother, and 2 yr old grand baby visiting this hotel/Inn. And I included them when I booked the stay. I decided to get the king size bedroom with pullout sofa bed. The pullout sofa bed was so thin and worn out it pissed me off that Resident Inn would promote this as a piece of bed furniture. I did complain to management that morning and I was told I could be given more bedsheets to make more comfortable…it would have taken too many to make one of comfortable. We both suffer from bone and joint paint. I was also told I could not be given another room because there was none nor could I get a refund for the remaining days left we had there because Expedia was a third party.smh Now let’s talk about the towels. I could not get towels for my 2 yr old grand child to use for baths. The house keeper said she could only give me a set of 2. And on my last day, the water turn cold as I was about to take a shower. I called down to the office and asked the manager if the water ever run cold she said no??? Well she calls me back and tells me maintenance will check the broiler room to see if something is a miss down there. This has been the worst hotel/Inn I have ever stayed at. The carpet in the room was so dirty, it turned the bottom of our socks and slippers black. The tiles upon entrance were sticky. For this to be Marriott affiliate and for it to cost the money I spent for the 3 days I paid is unacceptable.

10.0

Aug 2024

We stayed in the two bedroom suite which was perfect for my parents and myself. We loved everything about the hotel and the room.

10.0

Aug 2024

We checked in late evening on Aug 2nd and the front desk clerk was amazing! Breakfast in the morning was the exact same service. DJ was working the breakfast area and made the stay even more pleasant! I will say they are the definition of southern hospitality!

10.0

Jul 2024

Very nice stay. Loved our room. Very clean. It did need some hall carpet cleaning. Staff was excellent, friendly. A reason to come back again.

10.0

Jul 2024

Great stay. Friendly staff. Great food . Very clean.

8.0

Jul 2024

Nice people.

5.0

Jul 2024

I would recommend this 10/10 this is where we will be staying from now on great people clean rooms pool and hot tub were excellent

2.0

Jun 2024

What I didn't like is that expedia didn't let me know that they over booked residence inn and did not let me know! Contact me -we need to talk.

5.0

Jun 2024

Very helpful & cordial staff.

3.0

Jun 2024

Good decent hotel, but not exceptional. Overall it was a fine stay, but the hotel is showing its age and the room showed some deferred maintenance issues. Just a bit weathered and not real clean. bed was comfortable and the the suite is roomy. Breakfast was average but you really don't expect a whole lot when it's included with your stay. 3 out of 5 starts for us. Lobby and common areas are very nice.

4.0

Jun 2024

Upon arrival we had to wait for our room because it had to be verified first that it was cleaned. We arrived around 4 pm so that was a little unusual. While we were waiting the front desk asked me if I booked the room through a third party to which I said yes. They then wanted to know how much I paid for the room which I thought was weird. After I answered she said ok we have your room ready but just so you know the cable is out in this whole area due to a storm. Which was fine but we had a friend staying in hotel close by and they said everything was working normal. The room itself looked like it had been cleaned well but you can tell the carpets are old as they were stained. Later that night upon returning from dinner we walked towards the elevator and hit a strong smell of marijuana. It was pretty prevalent not only there but on our floor as well. Finally we got to bed around 10 pm but we were woken up numerous times by someone playing loud music and numerous doors slamming. For the price we paid I expected better, we had a horrible nights sleep. Next time I am in this area I won't be staying here again.

10.0

May 2024

The cafeteria was excellent. The staff was excellent. Just, an all around go experience.

5.0

May 2024

Staff was extremely friendly and hotel was very well kept and clean. My room was clean comfortable and spacious.

10.0

May 2024

Breakfast was very good, staff was friendly and accomidating

4.0

May 2024

For the price it wasn't the greatest. Breakfast was decent but the staff could be nicer at the front desk

8.0

Apr 2024

Good complimentary breakfast and staff. Bathroom vent fan was noisy and didn’t work properly. Good location.

5.0

Apr 2024

Spacious, clean room. Easy, pleasant checkin. Stove top, microwave, and fridg in room. Exercise facility, pool, and breakfast at hotel.

10.0

Apr 2024

Great location and with nice amenities!

10.0

Apr 2024

We really enjoyed our stay. The suite was fantastic! Roomy and well maintained. Pillows wonderful. Terrific bed and bedding. We will be staying again.

10.0

Mar 2024

Great

10.0

Mar 2024

I love the staff and the cleanliness of the property

5.0

Mar 2024

It was great

4.0

Mar 2024

We stay at this Residence Inn 4-8 times per year and have always been pleased. This time there were a few issues with our room. One toilet ran constantly, one bedroom smelled like cigarette smoke, and the floor tiles in the kitchen were loose.

4.0

Mar 2024

We had a good, comfortable stay! My kids were just sad that the indoor pool was closed.

8.0

Feb 2024

It was a great place to stay. We stayed in the two room swede and it was amazing. The only drawback was that they were redoing the pool. And we didn't know that to after we arrived. The staff was amazing the beds were comfortable. Chef joshua served wonderful breakfasts.

5.0

Feb 2024

Beautiful hotel with large, comfortable rooms. Front desk staff is absolutely the most helpful and friendliest I’ve ever met before. Ailayah at the front desk is hands down the best front desk agent in the country! Only issue I had was I booked it through Hotels.com app for the points / credit. Apparently Expedia actually booked it and definitely charged my credit card. Upon arrival at 9:30pm, after driving over 8 hours, we expected to check in, go to our room, shower and get some much needed rest for the 8 hour drive home the next day. It took us over an hour and a half to get checked in thanks to Expedia’s “virtual card” they sent to the hotel being declined, and it was a nightmare. This is where Ailayah and the night manager stepped in, took over the conversation with Expedia customer service and worked it out with them. Meanwhile, they went ahead and checked my wife and I in and allowed us to go to our room. EXCELLENT customer service!!!

2.0

Feb 2024

Room was not clean and thermostat didn't work

5.0

Feb 2024

Our king bed suite with sofa bed was perfect. Very clean and roomy for my husband, teenage son, bulldog and myself. Staff was very friendly and breakfast was good both days. We would certainly stay again if ever back in the Jackson area.

6.0

Feb 2024

This hotel has the ability to be an excellent business, but organizational changes really need to take place before that can happen. The very first thing I noticed after checking in was that the hallways and elevators looked like they were in desperate need of vacuuming. Upon walking in to the suite for the first time, I found a small amount of trash on one of the nightstands. I also found a small sponge lying in one of the bathroom floors that looked as if it had been left behind by house-keeping. Although I requested housekeeping services twice, we did not receive housekeeping for the entire 5 night stay. I had to ask for new towels twice, and I ended up stacking used dirty towels in the hallway outside the suite to ensure they were picked up. The facilities are showing wear and tear. The tile baseboard in both backgrounds is broken. Lightbulbs need to be replaced throughout the unit. The wall art hanging in the larger bedroom has broken glass.

6.0

Jan 2024

Amenities not availba

10.0

Jan 2024

Great customer service! Friendly staff

10.0

Jan 2024

It was nice and peaceful.

FAQs

How much does this hotel cost compared to others in Jackson?

The average price for a rental in Jackson is $157 per night. This rental is $27 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Residence Inn Jackson. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Residence Inn Jackson. Enjoy the water!

Is Residence Inn Jackson pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Residence Inn Jackson?

We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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$$$$

Residence Inn Jackson

Hotel in Jackson, TN

Reasons to book

About this hotel

Amenities

Map of Jackson, TN

Nearby attractions

Available Rooms

Studio, 1 King Bed with Sofa bed

Suite, 1 Bedroom

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Residence Inn Jackson

Hotel in Jackson, TN

Reasons to book

About this hotel

Amenities

Map of Jackson, TN

Nearby attractions

Available Rooms

Studio, 1 King Bed with Sofa bed

Suite, 1 Bedroom

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Reviews

FAQs

How much does this hotel cost compared to others in Jackson?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Residence Inn Jackson pet friendly?

What amenities are available at Residence Inn Jackson?

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