Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel
Hotel in Jakarta
3-Star Hotel
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Central hotel with free breakfast connected to a shopping center in Jakarta
A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel offers 297 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a 24-hour fitness center.
A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel offers 297 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.
This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Map of Jakarta
Available Rooms
Standard Room
1 Single • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed
1 Queen • 251 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed, Accessible
1 Queen • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Twin Beds
2 Single • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed (High Floor)
1 Queen
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
It was satisfactory. Convenient location
2.0
The location is great if u need to be in a Mall but thats about it.
On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety.
1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed.
2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time.
3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
8.0
The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.
4.0
Used as a base for some work locally comfortable and helpful staff
10.0
Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport.
3.0
Hotel is conveniently close to airport good for short stay not recommended for long. Breakfast was average
10.0
Good
8.0
Excellent location, breakfast was a bit disappointing.
1.0
Check-in was smooth and straight forward. The receptionist staff were pleasant and professional, so did the member of staff who served the breakfast. The room was standard as expected, however, the carpet was stained and looks dirty. There were dirty marks on the bedsheet and pillows. I called the reception and they immediately sent someone who changed the bedsheet and all pillow covers. This member of housekeeping team they sent to my room was very polite and friendly. The next morning I found one if the bath towells smells musty..as if it hadn't been washed. Thankfully the other bath towell was fresh and clean. Not all member of staff was friendly, one of the staff member who responsibles to look after the lift was very very rude. Even after he said that maybe the lift emergency phone was broken, still he remains rude at that point. I will not stay in this hotel again.
10.0
Great Hotel with superb Breakfast!
10.0
Excellent guest service from the front receptionist Mr Agustin and others that willing to do more for guest satisfaction.
3.0
Terrible hotel. Hotel reception in some far corner with no direct access. Breakfast is quite a waste of time, only thing that was presentable was fried eggs.
3.0
Good location n very convinient. Access to airport and food is great
4.0
Spent one night
5.0
Might be the hotel hardware too old,when outside raining,the water also leaking from the wall in my room.
But over all still good.
2.0
Issue hotel room at low floor. Room room too hard to open and close. Bed is too soft and pillow is too thin.
5.0
Excellent location adjacent to mall, excellent customer service, clean room.
However, breakfast quality needs to be improved. Staying for 4 nights, breakfast choices everyday the same.
5.0
I've been staying in this hotel for more than 8 years everytime I come to Jakarta. This time I found many improvement and staff also so helpful. Location also the best. The shopping centre even better now.
8.0
Location is the major plus about this hotel. It’s located next to a shopping mall with lots of food and drink to choose from.
The hotel room looked old and a bit dirty. Beddings and bathroom didn’t look very clean.
4.0
Overall stay is comfortable with the friendliness of the staffs; variation of breakfast menus and convenience locations we targeted. Could be better with newer stronger shower flows and toilet bidet and the lighting to use LED for brighter bathroom. Also to have couple direct USB plugs without the converter.
8.0
Good location
4.0
Clean rooms ,very strategic Location next to awesome mall.
A pleasant experience.
Definitely will go back
Room for improvements:
1. Expecting cooler air conditioner.
Especially during day time.
2.Breakfast could've have more varieties
6.0
The room is not clean. It is non smoking room, but the cigarette smell is strong. The shower holder is broken.
8.0
The location is excellent, close to everything including the Airport and connected to Emporium Mall. The room is spacious and clean. The staff was friendly especially to Mr Sigit Wiantoro and his team for providing a great customer experience.
The lobby is on the 10th floor and not connected to the taxi drop off. I found it rather inconvenient if you have large suitcases and small children.
8.0
Being connected to a mall is a plus point for me since it’s convenient if I need something urgently. The downside for me is only a slow check in process and how chaotic the breakfast time could be, feels that there wasn’t enough staff on the ground during the breakfast time. Other than that all good for me.
10.0
I like the fact that it is connected to a shopping center where you can eat as well.
8.0
The stay was decent and the service staff are all friendly polite. The room is clean but was able to see stain on chairs and curtain. The lacking part is the TV where there are only few channels available where I’ve to turn in early every night as the channel is just too boring.
The hotel is located right above the shopping mall. The mall is well equipped with all the amenities and you can find alot familiar SG brand in the mall.
6.0
Breakfast tables were not cleared fast enough for new diners. Food also ran out quickly.
10.0
Convenient location
4.0
Very good quality for the hotell. We had bestifull view from our room. The room had a good size. Cleaning of the room was excellent. Friendly staff. Breakfast was ok.
8.0
Clean. friendly and well trained staff.
10.0
Staff was very nice
8.0
Hotel is ideally located near my work area and with the mall beside it, food is plenty to choose. I think the breakfast menu can be improved, and the coffee machines are not working as they should. Staff are friendly and rooms are clean and tidy
8.0
The Room was comfortable and spacious! But the Floor in Dining Room was filthy!! 2 Employees that were supposed to prepare Eggs/ Omelets, were Rude! But other than that, pleasant stay!
6.0
The hotel is a bit smelly
2.0
One positive point about this hotel is its location which is near the airport and it's above a mall.
But considering the check-in staff who couldn't care less, corridor leading to room that reeked cigarette smell, stale smell in the room, presence of small ants in the room, safe & hairdryer not working, stained carpet and towels; even the toilet seat was stained with cigarette mark. In short, stay there if your life depends on it.
3.0
The bed linen wasnt clean and the kettle was off, but soon after we told the front desk, it was replaced.
1.5
The bed linen wasnt clean and the kettle was off, but soon after we told the front desk, it was replaced.
2.5
I was really surprised by this hotel. It’s in a bit of an odd place but for short stay, it’s perfect. The room was super clean clean, well laid out and great Aircon. The staff are very efficient and friendly. Nothing was too much trouble. Thank you
3.0
I was really surprised by this hotel. It’s in a bit of an odd place but for short stay, it’s perfect. The room was super clean clean, well laid out and great Aircon. The staff are very efficient and friendly. Nothing was too much trouble. Thank you🙏🙏
FAQs
How much does this hotel cost compared to others in Jakarta?
The average price for a rental in Jakarta is $56 per night. This rental is $32 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Jakarta Pluit Citygate, an IHG Hotel?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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