JW Marriott Hotel Santo Domingo
Hotel in Distrito Nacional
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Luxury Santo Domingo hotel in Downtown Santo Domingo with a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Housekeeping is available on request.
JW Marriott Hotel Santo Domingo offers 150 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Housekeeping is available on request.
JW Marriott Hotel Santo Domingo offers 150 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
TV
Garden
Map of Distrito Nacional
Available Rooms
Deluxe Room, 1 King Bed, Non Smoking
1 King • 495 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking
1 King • 495 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 958 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 King • 1001 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed with Sofa bed
1 King • 1 Sofa • 958 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
10.0 / 10.0
Perfect location and service
2.0 / 10.0
Unfortunately my stay was met with disappointment. It started off with the unwelcoming receptionist at the front desk. I understand everyone has bad days but at least try to mask it. However I wasn’t going to let this ruin my experience. Boy was I wrong! My girlfriend and I proceeded to enter our room and noticed it it didn’t have a unpleasant smell. The room smelled moldy. It was as if someone had placed a bag of wet laundry and let it sit overnight. I noticed it wasn’t just my room, I had also booked three other rooms for my family and we all had the same issue. I had to switch rooms three times because all three rooms smelled exactly the same. The room I finally chose still smelled but wasn’t as prominent. It was the best of the worse. We also visited the lobby bar a couple time during our stay and noticed that morning customer service isn’t as friendly as the night shift.
On day two our toilet broke down and took 6 hours to fix. I’ve been to many Marriott’s and this was the worst experience. What saves this hotel is the location which is prime! 10/10. The hotel is literally located within the blue mall which was convenient. Unfortunately I do not recommend.
8.0 / 10.0
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were tidy and comfortable. The guests in the adjacent room were a little noisy at times. We also enjoyed the delicious buffet breakfast each morning and ordered from room service. The hotel is in a convenient location for shopping, and the level of security that the hotel provided was noticed and appreciated.
10.0 / 10.0
Great
10.0 / 10.0
All good
10.0 / 10.0
Great hotel
10.0 / 10.0
Friendly staff make you feel right at home....
8.0 / 10.0
what did you like?
I like the location. It is in the center of everything. I like the staffs. Very helpful and courteous at all times.
What was unique about the property?
The location. The glass floor.
What didnt you like?
The parking fees & accommodation. The breakfast is pricey for a fancy continental breakfast.
4.0 / 10.0
The hotel is great and rooms are big and comfortable. The terrace is also big but since is outdoor one may see frequent insects.
10.0 / 10.0
Property was centrally located. Great mall attached to the hotel. The hotel itself was amazing. Great rooms. Great staff. Amazing atmosphere.
10.0 / 10.0
Customer service has always been phenomenal.
4.0 / 10.0
It was a nice place to stay at, but the room I booked showed me having a balcony, but when I got there, it didn’t have one. Website needs to be updated
10.0 / 10.0
Amazing service from all the hotel staff !!! They really make you feel special a real 5 star hotel . Location very convenient inside the blue mall with lots of choices for high end shopping and dining options . Definitely will stay there again . Thanks to Belkis for her excellent service at the restaurant
10.0 / 10.0
Wet food property. Great stay and facilities. Love it
10.0 / 10.0
That is it
10.0 / 10.0
excellent
8.0 / 10.0
security , transportation and friendliness
8.0 / 10.0
No complementary slippers (had to ask for them) and no creamer at the coffee stand (had to call). Reception and check in excellent
4.0 / 10.0
Walls were thin. Carpet smell moldy. Furniture very beat up.
10.0 / 10.0
One of the best hotels in Santo Domingo. We loved it there.
4.0 / 10.0
Really liked the hotel. Obly one negative comment, I booked a suite with a balcony but that floor was in renovation. Instead of an upgrade I received a less expensive room and no credit was given
10.0 / 10.0
Very nice hotel property, definitely marriot standards
10.0 / 10.0
The service was superb! Housekeeping even folded our clothes - like never seen before the attention to details and be served, taken care of, and feeling beyond being pampered. The best service ever and I have traveled the world! Way to go JW Marriott in Santo Domingo.
3.0 / 10.0
Check in was crazy there is certain things they should tell you before arriving and they take your money
Only good thing is your belongings are safe and most of the staff are fine apart one one person who made check In extremely difficult
I wouldn’t stay here again and have stayed in most Marriott around the world
10.0 / 10.0
Great, central lication.
10.0 / 10.0
loved the location and the hotel facilities - dining shopping, services and location.
2.0 / 10.0
I had a terrible experience, there was a very loud music until 4 am, this is the most expensive hotel in santo domingo, and I could not rest! Paid for parking, wasnt able to use it , had to go back to activate..: the phone in the room did not work, so I had to go down the lobby to order, my grand daughters went to sleep , came in late because I called, burned and cold, order more towels even as I said I had two toddlers in my reservation we were short of towels, hotel is very comfortable, and nice rooms, I really had bad luck
10.0 / 10.0
Well
10.0 / 10.0
Great access to everything.
2.0 / 10.0
It is very expensive! For the parking need to pay as separate charges, the bathroom is dirty and the main entrance is not private. Need yo pay also 500 pesos per internet use daily.
Is not worth its value.
10.0 / 10.0
Evrrybody was so pleasant. The staff was amazing they greeted me with respect. Check in was fast and easy. Will recommended this place and the Bkue Mall was attack didn't have to leave Marriott. Keep up the GREAT work you guys are doing.
3.0 / 10.0
Terrible old spring mattress on role away bed
Both TVs in suite not usable
Internet/Wifi not included
Some doors stuck or only move with much resistance.
8.0 / 10.0
Overall it’s very nice hotel. Great location with respect to dining and shopping. The staff is very nice and helpful. Good breakfast.
4.0 / 10.0
Not my first stay at this hotel so I’ve a comparison point. First night I didn’t have internet or tv, I’d to wait almost 2 hours for checking in due some software issues. Also, I didn’t have the room key until the afternoon of the day after I arrived so it wasn’t the standard I’m used to for a JW
8.0 / 10.0
Everything was fine
5.0 / 10.0
The only thing bad about this hotel is no valet parking. For a 5 star hotel not acceptable. Everything else was superb
10.0 / 10.0
Super nice
10.0 / 10.0
Top notch hospitality. They really cared about us!
6.0 / 10.0
Very well located with plenty of shopping and dining options in a safe area. Service however was below Marriott's usual standards with little attention to details and there was a mix up with my room.
Overall service was at best average.
8.0 / 10.0
Nice hotel nice plaza
FAQs
How much does this hotel cost compared to others in Distrito Nacional?
The average price for a rental in Distrito Nacional is $122 per night. This rental is $279 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at JW Marriott Hotel Santo Domingo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at JW Marriott Hotel Santo Domingo. Enjoy the water!
Is JW Marriott Hotel Santo Domingo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Hotel Santo Domingo?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and tv.
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