New Brookfields Hotel

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Combined shower/tub, deep soaking tub, rainfall showerhead

8.8 / 10.0

Excellent(62 Ratings)

Hotel in Freetown

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Family-friendly hotel with a fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
New Brookfields Hotel offers 32 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Freetown

Nearby attractions

Tacugama Chimpanzee Sanctuary

7.1 mi

Sugarland Beach

6.9 mi

Western Area National Park

18.7 mi

River No 2 Beach

15.7 mi

Available Rooms

Classic Single Room, 1 King Bed, Non Smoking, Mountain View

1 King • 301 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

New Brookfields Hotel

$$$$

8.8 / 10.0

Excellent(62 Ratings)

Hotel in Freetown

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Gym or Fitness Center

Garden

Map of Freetown

Nearby attractions

Tacugama Chimpanzee Sanctuary

7.1 mi

Sugarland Beach

6.9 mi

Western Area National Park

18.7 mi

River No 2 Beach

15.7 mi

Available Rooms

Classic Single Room, 1 King Bed, Non Smoking, Mountain View

1 King • 301 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room

1 King

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Bedrooms

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Excellent(62 Ratings)

10.0 / 10.0

Aug 2024

I like New Brookfields, nice place, friendly staff who make it their mission to make you feel welcome and at home.

5.0 / 10.0

Aug 2024

Very good location for my work, good wifi, food, security, service. Recommended.

10.0 / 10.0

Jun 2024

Was great

2.0 / 10.0

Jun 2024

I travel for work all over the world and I rarely leave a review that’s this bad for a hotel but this one is deserved. There are some nice young people who work there but the management is terrible, it is disorganized, the staff are poorly trained, and if you have another option, I’d avoid this hotel. When I was sick from food poisoning from the hotel food I called down to the front desk three times to ask for water over a period of hours and no one bothered to bring me any. They mopped the floor and didn’t properly mark it and I slipped and fell and injured myself. If you stay here, you’re basically captive. There isn’t any food beyond the hotel. The staff doesn’t know what’s going on. At one point I called down to the front to find out how late they serve breakfast on the weekend and was told 10. It was actually 1130. And the front desk was 15 feet from the restaurant. I see no excuse for such a poorly managed property.

10.0 / 10.0

May 2024

I truly thank all the staff working there for making our stay peaceful.

10.0 / 10.0

Apr 2024

Perfect

10.0 / 10.0

Nov 2023

I give it 5 stars, thanks to the kind service particularly from the two ladies at front desk (shout out to Agnes!). They were very accommodating and helpful, always solution oriented, kind and respectful. Location wise - the hotel is close to many of the offices I needed to visit which was convenient.

10.0 / 10.0

Nov 2023

Very high standard of rooms and food service here. Great poolside bar/cafe and very nice pool. Breakfast is great with lots of options. Area around the hotel is busy but close to government offices and accessible to downtown and for the routes out of town.

10.0 / 10.0

Jun 2023

Great location, friendly staff, great restaurant and pool area.

10.0 / 10.0

Apr 2023

We like staying in the New Brookfields Hotel. The staff is professional, the amenities are consistent and nice, and the restaurant has good food.

10.0 / 10.0

Mar 2023

All was perfect, super clean room. Beautiful swimming pool. Special mention to Khadija

10.0 / 10.0

Mar 2023

Very helpful staff

8.0 / 10.0

Mar 2023

The staff are very kind and attentive; the manager is very professional and bilingual French/ English; and the breakfasts include fresh fruit and buffet. Since we were working nearby, we could walk.

5.0 / 10.0

Feb 2023

Great trip. Was staying for business. Couldn't ask for any more. Fantastic staff, lovely food and great hotel!

6.0 / 10.0

Feb 2023

I have booked a Deluxe room but was given a basic standard room. They said they did not have more rooms available! No compensation. Breakfast is very poor.

10.0 / 10.0

Jan 2023

Amazing hotel. Great, friendly staff. Amazing hospitality. The facility was always very clean and the food was amazing! I would highly recommend staying here.

4.0 / 10.0

Sep 2022

The hotel is quite good. Staff are courteous. There were some water leaks during heavy rains, so consequently, some rooms need minor repairs. The hotel restaurant would do well to be sure that items on the menu are actually available. Overall, would definitely recommend this hotel for visitors to Freetown.

10.0 / 10.0

Sep 2022

The staff were very friendly

2.0 / 10.0

Apr 2022

The receptionist was very rude. Never greeted me on my arrival. Said very little to me as to whether room was ready or not. She had a nasty disposition and I wonder how a hotel like this would allow someone like her to be the first person you encounter. Upon checkout I met same lady and she never said thank you or try to find out how my stay was. Unacceptable in this kind of business. She should not be working there. But I was not surprised, the manager or supervisor was there as well on the phone chatting. During check out the clerk and the manger could not operate the credit card machine. They were both clueless as to how it works. So I paid them in cash. Yet still nor the manager or clerk said thank you or anything. Very rude. During my stay water was cut off for several hours with no notice. I called the front desk and they told me tank was being cleaned. Water never returned. I left and went to a friend's place to shower. There is a tourism school next door and I don't think they hire people from there or people who have hotel experience.

1.0 / 10.0

Apr 2022

The receptionist was very rude. Never greeted me on my arrival. Said very little to me as to whether room was ready or not. She had a nasty disposition and I wonder how a hotel like this would allow someone like her to be the first person you encounter.Upon checkout I met same lady and she never said thank you or try to find out how my stay was. Unacceptable in this kind of business. She should not be working there. But I was not surprised, the manager or supervisor was there as well on the phone chatting. During check out the clerk and the manger could not operate the credit card machine. They were both clueless as to how it works. So I paid them in cash. Yet still nor the manager or clerk said thank you or anything. Very rude.During my stay water was cut off for several hours with no notice. I called the front desk and they told me tank was being cleaned. Water never returned. I left and went to a friend's place to shower. There is a tourism school next door and I don't think they hire people from there or people who have hotel experience.

5.0 / 10.0

Nov 2020

The hotel was clean, the staff very helpful and friendly. The location was central with easy access to nearly everywhere even with the chronic traffic issues of Freetown. Will definitely stay again and certainly recommend to anyone looking for a quiet, central hotel.

2.5 / 10.0

Nov 2020

4.0 / 10.0

May 2019

Friendly staff, clean, and reasonably priced.

5.0 / 10.0

Feb 2019

Clean room, constantly cleaned. Amazing breakfast. Great ambience. Easy connection to the city...its a historical place too...that is the building of the Internal Sepecial court where the former war criminals were tired...

3.0 / 10.0

Feb 2019

Arrived at 4am but my colleague who arrived at a decent time realized that the linen were not changed. Did not check mine as was half asleep. The breakfast is 4/5 with omelette/eggs fried plantain and sausages as hot items Cereals fruits and pastries as cold items Coffe tea and juices/squashes free flowing Room comfortable with 2hard and 2 soft pillows Exchanging money especially low denomination not reckoned No excursions possible. Room door needs to be slammed waking all floor otherwise does not lock WiFi on but poor

1.5 / 10.0

Feb 2019

Arrived at 4am but my colleague who arrived at a decent time realized that the linen were not changed. Did not check mine as was half asleep.The breakfast is 4/5 with omelette/eggs fried plantain and sausages as hot itemsCereals fruits and pastries as cold itemsCoffe tea and juices/squashes free flowingRoom comfortable with 2hard and 2 soft pillowsExchanging money especially low denomination not reckonedNo excursions possible.Room door needs to be slammed waking all floor otherwise does not lockWiFi on but poor

2.0 / 10.0

Sep 2018

They changed my room without notifying me first and moved my stuff. Then my shaver and hair wax went missing. I complained about it but all they said was just sorry. No offer about trying to find them , replacement nor compensation

5.0 / 10.0

Aug 2018

hotel staff and manager are excellent. great place to stay, especially for female solo travellers. i extended my stay twice. i felt very comfortable in this hotel. enormous breakfast and choice in the morning. very convenient to meetings.

4.0 / 10.0

May 2018

Overall it was a nice hotel for the price paid. Wish the cold water was colder and not lukewarm as sometimes in hot weather,it would be nice to have a COLD shower. Restaurant staff was very attentive especially Emma. One minor problem I had was that I was not replenished with a bottle of water everyday as stated in my hotel booking. I was told u only get bottled water on your first night of stay. When I extended my stay for 2 more nights, I was told no water but I explained to them it was a new booking and they gave me a big bottle of water....I suggest on your hotel information that you clarify the bottled water situation. Otherwise a very enjoyable stay...Will be staying here next time I am in Freetown.

5.0 / 10.0

Apr 2018

I stayed there during my recent visit to Freetown. I didnt regret my choice, excellent staff, professional, courteous and overall quality service. Ancillary services i:e cleaning, laundry and restaurant were excellent. Front desk staffing were even better . Thanks to the management and his staff for making me feel @ home during my visit. Hope to see you guys again for my next trip.

5.0 / 10.0

Apr 2018

5.0 / 10.0

Apr 2018

I stayed there during my recent visit to Freetown. I didn't regret my choice, excellent staff, professional, courteous and overall quality service. Ancillary services i:e cleaning, laundry and restaurant we're excellent. Front desk staffing were even better . Thanks to the management and his staff for making me feel @ home during my visit. Hope to see you guys again for my next trip.

5.0 / 10.0

Oct 2017

Extremely friendly staff and professional. Welcoming and caring. Clean and specious rooms. Quiet hotel.

5.0 / 10.0

Oct 2017

Extremely friendly staff and professional. Welcoming and caring. Clean and specious rooms. Quiet hotel.

5.0 / 10.0

Oct 2017

Extremely friendly staff and professional. Welcoming and caring. Clean and specious rooms. Quiet hotel.

3.0 / 10.0

Sep 2017

A hotel for business Room excellent, with good TV, wifi, bathroom, well serviced It's a hotel for expats doing business of short or medium duration in Freetown, so don't expect amenties for relaxation. Indeed, the only lounge/bar is a small area at the end of the dining room; no pool, sauna, gym etc

3.0 / 10.0

Sep 2017

A hotel for businessRoom excellent, with good TV, wifi, bathroom, well servicedIt's a hotel for expats doing business of short or medium duration in Freetown, so don't expect amenties for relaxation. Indeed, the only lounge/bar is a small area at the end of the dining room; no pool, sauna, gym etc

3.0 / 10.0

Sep 2017

A hotel for businessRoom excellent, with good TV, wifi, bathroom, well servicedIts a hotel for expats doing business of short or medium duration in Freetown, so dont expect amenties for relaxation. Indeed, the only lounge/bar is a small area at the end of the dining room; no pool, sauna, gym etc

5.0 / 10.0

Aug 2017

Great facility and staff. Food was also outstanding. Clean room and nice cool AC. Felt safe and secured. Great location!

5.0 / 10.0

Jul 2017

Room was spotless and included all amenities. Breakfast was good and staff welcoming. Check out took more time than i expected. And their credit card machine systematically asks for a pin number. My credit card doesn't require a pin, so i didn't have any pin number to put in. Had to pay with cash.

FAQs

How much does this hotel cost compared to others in Freetown?

The average price for a rental in Freetown is $145 per night. This rental is $21 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at New Brookfields Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at New Brookfields Hotel. Enjoy the water!

Is New Brookfields Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at New Brookfields Hotel?

We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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New Brookfields Hotel

Hotel in Freetown

Reasons to book

About this hotel

Amenities

Map of Freetown

Nearby attractions

Available Rooms

Classic Single Room, 1 King Bed, Non Smoking, Mountain View

Deluxe Room

Suite

Suite, 2 Bedrooms

New Brookfields Hotel

Hotel in Freetown

Reasons to book

About this hotel

Amenities

Map of Freetown

Nearby attractions

Available Rooms

Classic Single Room, 1 King Bed, Non Smoking, Mountain View

Deluxe Room

Suite

Suite, 2 Bedrooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Freetown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is New Brookfields Hotel pet friendly?

What amenities are available at New Brookfields Hotel?

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