Sugarland Hotel
Hotel in Bacolod
3-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Hotel with free parking, a quick walk to Gaisano City Mall
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sugarland Hotel offers 85 air-conditioned accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
Recreational amenities at the hotel include an outdoor pool.
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and 24-hour room service.
Sugarland Hotel offers 85 air-conditioned accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Garden
Map of Bacolod
Available Rooms
Standard Room
1 Single • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room
1 Queen • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room
1 Double • 1 Single
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
Booked this hotel because most hotels were already booked for the night and this was the best option. We are so happy that we did! The staff is so professional and very nice. Dinner in the restaurant was very delicious. We were pleasantly surprised upon check-in that the breakfast buffet was included in the overnight price. Nice breakfast too. We will definitely stay here again.
4.0
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
10.0
I like the beautiful lobby and the room .
2.0
Limited parking, I lost my shoes in my room.
4.0
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
6.0
Poor wifi, toilet didn’t flush well, and noisy.
6.0
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
10.0
We enjoyed our stay at the Sugarland Hotel the staff were always very helpful and friendly and the property is maintained to a very high standard. I would recommend it to anyone looking to stay there
4.0
Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
8.0
The convenience of rescheduling my stay was good and fast
4.0
Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room
4.0
Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
8.0
Nice older hotel at the South end of Bacolod
Poor parking
2.0
Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!!
The New Year's Eve buffet was overpriced for what was offered & the food was sub par.
Will not book here again.
6.0
The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
2.0
The wifi not connecting properly and the tv not working call the front desk and i wait almost 3 hours before they fix it
6.0
Grew up in Bacolod, and Sugarland hotel has been known for their good food ever since. The only downside of my family’s stay at Sugarland hotel was the hot water and shower head in their bathroom. My family asked for maintenance but no one came to fix the problem. For the future in case we plan to book an occasion again we will book SL as our go to venue. I’d like to give credits to Ms. Lynsie Bernas for patiently answering my inquiries thru messenger. Keep up the good work.
4.0
The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting that way, she will forever leave a bad impression to the guests like me most esp to those na matyag niya hindi ka afford. Just saying
3.0
The front desk personnel were not cordial, too serious when I checked in. When checking out, I had to wait for about 10 minutes while one of the personnel was just chatting with another customer, when she could have easily checked me out.
Restaurant personnel were nice and courteous.. Very slow Internet in my room..
1.5
The front desk personnel were not cordial, too serious when I checked in. When checking out, I had to wait for about 10 minutes while one of the personnel was just chatting with another customer, when she could have easily checked me out. Restaurant personnel were nice and courteous.. Very slow Internet in my room..
8.0
Very safety place and quiet
8.0
Perfect
4.0
The shower area wets the floor outside of shower caused by no proper closure to trap the water.The refrigerator was not working in our room. It got serviced but still did not work. We just ignored it since we only stayed 2 night. But overall, our stay was good.
8.0
The shower area wets the floor outside of shower caused by no proper closure to trap the water.
The refrigerator was not working in our room. It got serviced but still did not work. We just ignored it since we only stayed 2 night.
But overall, our stay was good.
2.0
Room was okay, the restaurant is top.One day forget to clean the room.After complaining there was someone in two minuts. I think just accidently.The place is a bit old an old fashion but still clean and every thing was function. Accept the swimming pool.
4.0
Room was okay, the restaurant is top.
One day forget to clean the room.
After complaining there was someone in two minuts. I think just accidently.
The place is a bit old an old fashion but still clean and every thing was function. Accept the swimming pool.
4.0
The food has always been consistently great all these years. Service is great too. Cheers!
2.0
The food has always been consistently great all these years. Service is great too. Cheers!
3.0
Hotel is old.. water in the toilet is noisy, wi-fi not working. No signal for both Smart and Sun but food is good
6.0
Stayed for a couple of nights. Beds were comfortable but could hear all the noise from the events. Hotel rooms had no hot water and were a little run down. Over all not super bad but not super awesome.
8.0
The A/C worked well and the room was very cold. There is a safe in the room, very important. Overall, a good location. Staff very friendly.
5.0
Nice old hotel, very pleasant staff, I just wish there was more than 1 small elevator.
10.0
its a good location the Hotel is good...near the highway & easy access to go anywhere in the city..the staff are very helpful and easy to approached..good stay in this hotel...
8.0
Please cover your food serving tray with white cloth( for room service) or change it to new ones because it looks dirty maybe because it’s old already
1.0
Thats was a big rat at the ledge of the ceiling and when told, the concierge seemed to be nonchalant about it,Mattress was extremely itchy and bathroom smelled of mildew On the third night, I was awaken by the noise for the geiko
2.0
That's was a big rat at the ledge of the ceiling and when told, the concierge seemed to be nonchalant about it,
Mattress was extremely itchy and bathroom smelled of mildew
On the third night, I was awaken by the noise for the geiko
2.0
I had to call maintenance several times to help repair no hot water. But the issue resurfaced every day.
Also had been approached with additional charges related to their "free continental breakfast". Luckily we never used these "free vouchers" to eat so the charge was dismissed. Very misleading.
2.0
I had to call maintenance several times to help repair no hot water. But the issue resurfaced every day.Also had been approached with additional charges related to their free continental breakfast. Luckily we never used these free vouchers to eat so the charge was dismissed. Very misleading.
3.0
Pleasant experience overall, my son was just wondering why there's a pool yet no one's allowed to swim. It would have been a perfect place to stay, and to relax after a warm day outside; one of the reason we booked was because there's a pool indoors so that was a big disappointment, to find out it's just for show.
3.0
Pleasant experience overall, my son was just wondering why theres a pool yet no ones allowed to swim. It would have been a perfect place to stay, and to relax after a warm day outside; one of the reason we booked was because theres a pool indoors so that was a big disappointment, to find out its just for show.
FAQs
How much does this hotel cost compared to others in Bacolod?
The average price for a rental in Bacolod is $56 per night. This rental is $27 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sugarland Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sugarland Hotel. Enjoy the water!
Is Sugarland Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sugarland Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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