Hotel Palacio Maya

Suite, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar

1 bedroom, premium bedding, down comforters, minibar

Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar

Presidential Suite | 1 bedroom, premium bedding, down comforters, minibar

8.8 / 10.0

Outstanding(825 Ratings)

Hotel in Merida

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Art Deco Mérida hotel in Mérida Centro with free parking
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Palacio Maya offers 63 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Gym or Fitness Center

Garden

Map of Merida

Nearby attractions

Parque Zoológico del Centenario

2.3 mi

Malecón de Progreso

34.3 mi

Cenotes Hacienda Mucuyché

39.7 mi

Kukulcan Alamo Park

5.4 mi

Available Rooms

Standard Double Room, Multiple Beds

2 Single • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Studio Suite, 1 Queen Bed, Pool View

1 Queen • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Queen Beds

2 Queen • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, Bathtub

2 Queen • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Suite

1 Queen • 2 Single • 893 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel Palacio Maya

$$$$

8.8 / 10.0

Outstanding(825 Ratings)

Hotel in Merida

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Gym or Fitness Center

Garden

Map of Merida

Nearby attractions

Parque Zoológico del Centenario

2.3 mi

Malecón de Progreso

34.3 mi

Cenotes Hacienda Mucuyché

39.7 mi

Kukulcan Alamo Park

5.4 mi

Available Rooms

Standard Double Room, Multiple Beds

2 Single • 301 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Studio Suite, 1 Queen Bed, Pool View

1 Queen • 409 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 2 Queen Beds

2 Queen • 700 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, Bathtub

2 Queen • 538 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Suite

1 Queen • 2 Single • 893 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Outstanding(825 Ratings)

5.0 / 10.0

Dec 2024

Loved Merida. The food is the best in Mexico. The hotel is located a few blocks from Parque Santa Ana which is where you need to be for the cultural experience. The hotel food is just okay, so I recommend that you spend your time eating outside at the fantastic collection of cafes and restaurants.

3.0 / 10.0

Nov 2024

We booked the presidential suite for two nights as a special treat and were looking forward to the jacuzzi bath and the spacious terrace. Sadly there was no water on the day of our arrival and this was eventually fixed late in the evening when a small amount of water began to come out of the taps. The next morning there was no water again. This was then fixed and I managed a shower with a slow trickle before the water gave out completely. The hotel moved us to a basic room on the first floor - no jacuzzi and no terrace, but at least we had water! Really disappointing especially as we had paid for the highest priced room.

3.0 / 10.0

Oct 2024

As a single traveler, it wasn't the right fit - but for a group or family, it would be fantastic. The property is beautiful; Cecil greets guests at the doors with a big smile; & the peacock & peahen were fun to flirt with. The only bar is in the pool area (mosquito hell for me). My room's AC did not work well and I had no hot water. They do not have washcloths or hair conditioner. As someone who likes to get out on foot, the location was not ideal for me, however if you have a car and plan to drive further afield during the day, this would be an ideal location.

10.0 / 10.0

Sep 2024

Everything was good. I come to Merida about once a month for entertainment. And I will stay for one or two nights. I always liked this hotel, but it didn't have hot water. I like hot water for showering. So, now they have everything I want and the price is a great value. So, I will be visiting, regularly now.

4.0 / 10.0

Jul 2024

Has an elevator nice pool good buffet breakfast on Sunday, parking next door and good location, staff very nice

10.0 / 10.0

Jul 2024

Very pretty hotel and close to centro and paseo montejo

10.0 / 10.0

Jun 2024

Suite rooms very comfortable. Loved the space, they should add a microwave. Coffee was excellent!

2.0 / 10.0

Jun 2024

Reception refuse to speak English even thought he knows and is expected as mentioned in the booking says enough about their attitude!! Also no manager at the hotel when asked for it!

5.0 / 10.0

Jun 2024

Great stay in an excellent location, near restaurants with entertainment. Amazing breakfast buffet with live music.

10.0 / 10.0

Jun 2024

Beds are very comfortable, suites are super nice they are missing a microwave, the complementary coffee was real good. Small cosmetics issues, that even the high end hotels have. Budget friendly.

8.0 / 10.0

Jun 2024

very green

8.0 / 10.0

May 2024

I did not like the quality of the bath towels, two days before departure they provided softer cleaner towels.

5.0 / 10.0

May 2024

Great hotel! Employees are friendly and extremely helpful. The rooms are comfortable, internet is great, landscaping and pool is phenomal, restaurant is delicious, and area is quiet. As an added perk there is a beautiful Peacock that enjoys hanging out with the gardener.

8.0 / 10.0

May 2024

The staff was great very helpful. They have a breakfast buffet everyday if you don’t get a table early you will have to leave the hotel for your meal. Overall our stay was good and the area is very walkable, which helped in making our stay more enjoyable.

2.0 / 10.0

May 2024

Poor professional service

5.0 / 10.0

May 2024

Hotel is off main thoroughfares so was quiet. We still had very easy access to Paseo de Montego with an easy two minute walk. Paseo 60 was a short walk away for several excellent restaurants. Hotel itself was immaculate! Very clean top to bottom with a stunning courtyard and pool area. From the gentleman at front door to front desk to the ladies that clean the room, the staff was incredibly helpful and nice. As i am fluent in Spanish, i cannot talk to their level of another language, but while i was in hotel, i meet people from France, Brasil, and Germany there so the place does have a great reputation in other countries. I will stay here again next time i come to Merida. Side note, also ample parking if you drive or rent a car.

2.0 / 10.0

Apr 2024

Staff need to be more proffesional. and gave only one Key for room . 9 times went to reception for problems with the Key door

4.0 / 10.0

Apr 2024

Very nice hotel. Ice only available when bar is open which is hardly ever. Front desk not very willing to help.

10.0 / 10.0

Mar 2024

I liked everything, location y service was top of the line

10.0 / 10.0

Feb 2024

Clean property, ice cold AC. We opted for the larger room with a large balcony. Money well spent.

10.0 / 10.0

Feb 2024

This hotel fulfilled my lodging needs to a T! I wanted two large, comfortable beds—and I got it. I wanted a separate dining area for quick meals and snacks—and I got it. I wanted air conditioning that worked reliably—and I got it. I wanted a clean, modern hotel with a restaurant, pool, and fitness machines, that was convenient to the Paseo de Montejo, …with charming peacocks—and I got it!

5.0 / 10.0

Feb 2024

Great hotel at a reasonable price, friendly and helpful staff. It's my go to hotel in Merida!

8.0 / 10.0

Jan 2024

Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..

8.0 / 10.0

Nov 2023

Was very good. They had forgotten toileteries

10.0 / 10.0

Nov 2023

Staff, front desk and housekeeping alike, were very helpful and attentive to our needs and requests. There is a wonderful, varied breakfast buffet that satisfies, giving first time visitors to the region and preview of local flavors. Our room was spacious, clean, and inviting, outfitted with much needed a/c. Being a short walk to restaurants and shops, Palacio Maya is perfectly situated to enjoy the heartbeat of Mérida.

10.0 / 10.0

Oct 2023

Nice! Further from the airport than anticipated but overall very nice place to stay.

6.0 / 10.0

Oct 2023

Not enough bathroom service I have to ask tfor toilet tissue

10.0 / 10.0

Oct 2023

Very good place

1.0 / 10.0

Sep 2023

The worst service ever

10.0 / 10.0

Jul 2023

Location location Bed are super comfy sleep like a bear Very good option

4.0 / 10.0

Jul 2023

Staff not very friendly except for the bell man he is the only friendly person. Staff lacks of training especially the cleaning staff one day they forgot toilet paper and towels had to call 3 times the main lobby and giving me excuses. The room has mini-fridge and keep turning off the electricity per administration. If you keep this policy just remove the Fridges.

10.0 / 10.0

Jul 2023

The Room has frigobar and soft beds

10.0 / 10.0

Jul 2023

Very nice and clean, has many amenities very close to down town area! Price very reasonable. Definitely recommend this place.

8.0 / 10.0

Jul 2023

Garden area was beautiful

8.0 / 10.0

Jun 2023

Large comfortable suites.

6.0 / 10.0

Jun 2023

It was a good experience in this hotel, the only problem was the elevator, we stayed for two weeks and we only used it two days, the buffet was not good at all. Staff very friendly and at service 24/7.

4.0 / 10.0

Jun 2023

The beds were a bit beat up and lopsided. The bathroom need proper ventilation, the faucet was extremely rusted. Beautiful property tho.

8.0 / 10.0

May 2023

Well maintainned, and clean

5.0 / 10.0

May 2023

We loved our stay here and will certainly return. We especially enjoyed the peacocks and the lush green lawn and the pool! Great place to stay for a bit or longer period of time. Great location!

10.0 / 10.0

May 2023

It was a good property, they do have the energy saver electric panel, unfortunately the room gets very hot since the air is not turned on until you arrive.

FAQs

How much does this hotel cost compared to others in Merida?

The average price for a rental in Merida is $89 per night. This rental is $7 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Palacio Maya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Palacio Maya. Enjoy the water!

Is Hotel Palacio Maya pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Palacio Maya?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and tv.

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8.5 / 10.0

Outstanding(571 Ratings)

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3-star

1 king bed

Pool · Pets allowed · Kitchen or Kitchenette

This attractive Hotel in Merida, $114 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Hotel Palacio Maya

Hotel in Merida

Reasons to book

About this hotel

Amenities

Map of Merida

Nearby attractions

Available Rooms

Standard Double Room, Multiple Beds

Studio Suite, 1 Queen Bed, Pool View

Suite, 2 Queen Beds

Suite, Bathtub

Family Suite

Hotel Palacio Maya

Hotel in Merida

Reasons to book

About this hotel

Amenities

Map of Merida

Nearby attractions

Available Rooms

Standard Double Room, Multiple Beds

Studio Suite, 1 Queen Bed, Pool View

Suite, 2 Queen Beds

Suite, Bathtub

Family Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Merida?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Palacio Maya pet friendly?

What amenities are available at Hotel Palacio Maya?

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