It is such a beautiful hotel, staff so friendly and polite, breakfast was absolutely lovely, just everything about this place is lovely. Will be back again but for longer. Thank you

That we are able to take the dog with no fuss.

I had an amazing three day Stay at the Kingswood! Beautiful Hotel, superb meals, good choices on the menu and beautifully cooked and very good portions. The Hotel has excellent and kind, caring and very efficient staff who all went above and beyond to make my stay excellent. I loved my stay so much and I shall definitely be returning.

Able to take my scooter inside and great parking with Rear acess

Excellent hotel and the service from all the staff was perfect, friendly and couldn’t do enough for you. Was a pleasure

Lovely stay. Would recommend.

Receptionist was very friendly and helpful on arrival and upgraded us to a lovely balcony room which was a lovely surprise. All the staff were very welcoming. This hotel is being looked after very well. Breakfast was yummy and the selection was good, everything you could wish for. I loved the freshly baked pastries they were sooo good. We have been to this hotel twice and we will be returning there hopefully in a few months.

It does what it says on the tin

Welcome, staff, general ambiance, location all excellent, slight problem with lift, but hotel had just opened for the year, the day we arrived. Many people staying at the hotel, come every year and love the hotel, including somebody who lives in Sidmouth!

Bath towels were small

Stay twice now while on business in Sidmouth great friendly hotel in great position on the sea front and nice walk on the prom after a days work.

The lift door problem

Lovely hotel but breakfast service on the morning of the 17th was very poor

Hotel situated to perfection for our needs. Staff very helpful and friendly - couldn't have done more for us during our two night stay

Lovely hotel hotel in a fantastic position. I had a single room which was small but had a nice feel and was perfectly clean. The shower pressure was amazing! There were however a few minor issues regarding service. At breakfast our teas and coffees arrived after we’d eaten the cooked breakfast. Also at checkout there was no one attending the reception desk, despite ringing the bell 3 times. I’d still go back though.

Lovely little room with the most wonderful beach view balcony. Super friendly staff too.

And older hotel, which has had a bit of life put back into it. Bathroom was tidy and quite modern convenient would be the word. The big plus with this Hotel would be the staff. Smile on their face. I’m happy to help.

We had a lovely overnight stay, in the hotel, which i cannot fault. The one thing that wasnt as good was, because it was just one night, we couldnt find parking in the front of the hotel, as advised, so we had to lrave the car in the car park, nearby, overnight. It cost £14. We, hopefully, will come again, for longer and get the parking place i know usually does come with a booking. Family stayed at the hotel, for a few years and always got the parking place allocated, so know we were just unfortunate. The hotel, and staff could not be faulted, and the service, in the restaurant was efficient and organised. Thank you for a very enjoyable nights stay.

It started bad and just got worse. They hadn’t arranged for car parking as requested and although we requested a standard room we were given a compact double. This excluded anywhere to unpack our clothes except for a very small wardrobe for my wife’s dresses and a few of my shirts. No draw space whatsoever. On the second of 3 nights we were abruptly woken up by a figure standing at the bottom of our bed. No not a ghost. Mind a ghost wouldn’t have been so bad. No it was a little old lady only dressed in her night clothes. She was very confused and had wandered into our room and didn’t know what hotel room she was staying in. It transpired that she had been wandering the corridors for over an hour trying all the doors until she found one that was open. I called down to reception hoping to find out which room was hers. The emergency reception number was answered by a temp chef of 2 days, he couldn’t help. I phoned the police for assistance, they phoned the ambulance service who called me back and said they would attend, but it might be several hours before they could get to us. I said not to bother as the hotel staff would be in by then and I would have resolved the issue. 3 hours later the staff did start to arrive and we got the lovely lady returned to her room, all safe and sound. We on the other hand were left shattered and had to cancel our plans for that day. On checkout we were given the money back for the whole stay. Which was a nice gesture.

We chose this hotel because I have mobility issues. The access into the hotel was great and access to our room was also very easy. The room was very small though and it was a problem moving around in the room with my mobility aids. The bathroom was a particular problem for me. We had no issue with the cleanliness but to be honest the food wasn't the best we have had and some of the staff were not the friendliest either. All in all I don't think we would stay here again.

The hotel itself is lovely. The food - both breakfast & dinner are superb. The staff are all exceptionally friendly & helpful. The room itself was small but very well equipped & clean. THE BIG ISSUE with this hotel is it's lift. If you are unfortunate to get a room anywhere this all you will hear is a loud "clank & bang" every time it is used. Really distracting when in the room...& worse when trying to get to sleep.

All excellent, subject to a reservation about the dinner menu which was not ideall.

The hotel staff were amazing. Customer aervice is definitely their priority. Couldnt fauot our stay.

Extremely helpful staff lovely modern hotel

A lovely last-minute stay in the Kingswood. Really impressed with the designated parking. We were greeted warmly by all staff, we slept really well and breakfast was freshly cooked to order. We will definitely be back.

Customer service was very good. Room and bathroom quite small but had everything you need

Pleasant short break. Hotel well situated and decor well presented. Staff friendly and helpful.

Were there 2 nights 1st room shower door coming off tracks …tv loose on wall. Window broken and loose dangerous ….out look awful claustrophobic …asked for an another room we got split up into two rooms which as a family of 3 was not good …then we were put in to the penthouse room. That was the best

A very pleasant hotel. Good sized room, clean and well maintained, but a tad overpriced. Staff were nice and helpful. Breakfast included was good.

Fabulous hotel with supper staff

Very convenient location for walking, shops and restaurants.

A superbly located hotel which is run very professionally. Rooms are very good and the staff extremely helpful. An outstanding breakfast with a lot of choice. A comfortable bar with a good range of drinks. Easy to park close by in the evenings.