Extended Stay America Suites - Charlotte - Matthews
Hotel in Matthews, NC
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Suburban hotel with free breakfast and a 24-hour fitness center
A 24-hour fitness center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine.
Housekeeping is available once per stay.
Extended Stay America Suites - Charlotte - Matthews offers 123 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.
Recreational amenities at the hotel include a 24-hour fitness center.
A 24-hour fitness center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine.
Housekeeping is available once per stay.
Extended Stay America Suites - Charlotte - Matthews offers 123 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.
This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Map of Matthews, NC
Nearby attractions
Available Rooms
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
1 Queen
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
1.5 / 5.0
I didn't like the fact that i used my card to pay for the room and I still had to pay a 150 dollar deposit
5.0 / 5.0
I love this place night time staff I really love
5.0 / 5.0
I love the Staff there. It is always a pleasurable experience!
5.0 / 5.0
Friendly staff and always willing to help. Explained in details the amenities.
2.0 / 5.0
I stayed on the first floor of the property. When I checked in, the clerk told me that I could expect it to get "really cold" in my room. In actuality, the room was so humid, the only way to not allow the floor to become slick with condensation (able to be seendue to the lack of carpet in the room), was to keep the AC on and turned down to a colder setting. What's interesting is that it wasn't even humid outside, but inside made you feel sticky almost instantly. I live in Louisiana so I am more than familiar with humidity. I have never had to go to bed shaking from the cold in order to not feel suffocated by humidity though. Also, the chair in the room was torn in multiple places. As in the actual surface of the chair was torn in multiple places. I was stunned that they had actual left it in a room they were charging full price. The paint on the walls looked poorly done, with uncovered spackled patches visible from across the room. There was no good rest to be had in the bed, either. The sheets were stiff and scratchy and the mattress was incredibly uncomfortable. This Extended Stay offers an in room kitchenette but absolutely no items (cookware, utensils, etc ) are actually in the room. Every item had to be requested from the desk. The phone in the room also had a sign stating that the guest would be charged for every outgoing phone call, local or long distance. Further added that even "non-answered" phone calls would be charged to the guest as well.
5.0 / 5.0
Great service
5.0 / 5.0
Quiet and easy access.
5.0 / 5.0
Exactly place to stay safe and quiet and will stay again
4.0 / 5.0
The staff were very professional and always willing to help.
2.0 / 5.0
The room was clean and comfortable. They do need ventilation in the bathroom as some of the fixtures have rust due to the amount of steam that holds in there when you shower. Friendly staff, would likely stay here again.
1.5 / 5.0
The front desk staff was friendly, knowledgeable, accommodating, and cordial. She should get a raise. The room we had first smelled terribly like cooking grease. We tolerated it the first night because we arrived late, but it hit you in the face everytime you re-entered the room. We requested a change and were switched to a different room that still had a faint odor, but was much better.
2.0 / 5.0
Limited breakfast. Constant smell of marijuana.
5.0 / 5.0
It’s clean and pleasant staff is friendly
3.0 / 5.0
I booked this property because it advertised Free Hot Breakfast. If by "hot" it means microwaveable oatmeal packets and grab and go pastries, then I suppose it's lost in translation. Not a great area either.
1.0 / 5.0
This is not comfortable
5.0 / 5.0
Everything perfect for the price
5.0 / 5.0
Great customer and cleanliness
4.0 / 5.0
I found the comfort
5.0 / 5.0
Nice front desk help.
5.0 / 5.0
Great staff, clean and very relaxing. Would book again
1.0 / 5.0
Room had bugs it had a odor there was nobody at front desk for 90 percent of stay
1.0 / 5.0
If I can give no stars I would awful awful awful all I got to say was they never came and changed the linen
4.0 / 5.0
Hotel was clean ,quiet and safe .
Only thing i didn’t like was there was no
Dishes or pots.
5.0 / 5.0
Very good staff
3.0 / 5.0
1st time at Extended Stay. Had great potential loved the room layout and amenities (employees were VERY friendly) but...
1. Fleas on the bed (was bit several times)
2. Cleaning lady didn't clean the shower
3. Floor was dirty
4. Wokeup 2am with garbage pickup outside
5. Had to walk thru smoking areas to get into bldg (felt unsafe)
6. Mattress was cheap
7. Upon walking into the room I was overtaken by the smell of bleach. I opened the window and left. When i returned late in the evening the smell wasn't as overwhelming enough to speak to the front desk.
I don't usually give reviews, life isn't perfect. But I'm 65yo, I've traveled quite a bit with my contractor husband. I really liked the kitchenette, bathroom, furniture, made it feel like "home". With some tweaks it would be a place I'd choose again over more pricey hotels. Thanks for listening and Happy Holidays!
3.0 / 5.0
I was surprised by the upcharge for pets as not included on Expedia booking. Also had to request plates, cups and coffee maker from front desk as opposed to being available in room. Front desk in morning was super friendly but breakfast was granolas bars and instant oatmeal.
5.0 / 5.0
My room was super clean, bed was very comfy and it was quite ! Location was great not to far from Charlotte and only 8 minute drive from shops and restaurants plus many little fast foods / buffets near by.
I really loved that the room had a full kitchen with a full fridge plus how clean the bathroom and room was. Will definitely be staying here again.
1.0 / 5.0
Loud music until 2:00 am fighting and arguing in the next room and above terrible place to stay!
5.0 / 5.0
Safe and quiet at night for the most part. No complaints at all
1.0 / 5.0
Crowded and overbooked? Supposedly only “no rent” rooms were available. I could hear every single word spoken and just about whispered through the walls . The hotel was very loud throughout the night both inside and out. None of the amenities were actually there in the room, they had to be borrowed from the front desk making my very late arrival and early cup of coffee a little of a hassle.
2.0 / 5.0
Honestly, it's a very pleasing hotel! The service in there is really good and workers are very respectful and nice! Now I will say the price of the hotel was a little pricey for its conditions and what it provides (free breakfast). Of course when you choose one with free breakfast you expect a lot but this one does provide a couple little treats for you to munch on and it's completely understandable due to the size of its lobby. Good coffee! Rooms are clean and it feels like a very comfortable spot to sleep in. Beds are as well very nicely stable and comfortable.
3.0 / 5.0
This was an overnight stay; although the hotel advertises non-smoking and available breakfast, the room smelled of cigarettes and breakfast was granola bars. It is close to a major highway and the noise level was a bit high; I kept the fan on to mask the noise.
5.0 / 5.0
Nice place for price
5.0 / 5.0
Mr.Weaks was the best nice funny always ready for a good laugh and the room was amazing he checked on us making sure we was good his last name is weaks but there’s nothing weak about his customer service he crack little jokes that had me weak lol thank you for everything will return Mrs.Dukes
2.5 / 5.0
Comfortable, clean and felt safe. Friendly staff and close to many places.
4.0 / 5.0
Service from the staff was very good. My only issue was the smell of weed on my floor.
5.0 / 5.0
The sheets were dirty and stained.
5.0 / 5.0
This type of hotel is for Construction Workers or people who worked on highways or roads. My family and I made a bad choice.
5.0 / 5.0
Great staff . Have a pleasant stay every time.
2.0 / 5.0
Really bad customer service, the front desk service is terrible and treat us bad
FAQs
How much does this hotel cost compared to others in Matthews?
The average price for a rental in Matthews is $176 per night. This rental is $54 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites - Charlotte - Matthews. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites - Charlotte - Matthews pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites - Charlotte - Matthews?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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