Swissotel Sarajevo
Hotel in Sarajevo
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Luxury hotel with 2 restaurants connected to a shopping center in Sarajevo
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Swissotel Sarajevo offers 218 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Swissotel Sarajevo offers 218 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
Gym or Fitness Center
Map of Sarajevo
Available Rooms
Swiss, Room, 1 King Bed
1 King • 463 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Swiss, Premier Room, 2 Double Beds
2 Double • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Swiss, Premier Room, 1 King Bed
1 King • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Swiss, Room, 2 Double Beds
2 Double • 452 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Swiss, Classic Room, 2 Double Beds
2 Double • 388 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
10.0 / 10.0
Excellent complementary upgrade
10.0 / 10.0
The hotel has a central location close to everything! The room views are amazing and the entire staff more than amazing! An excellent stay!
2.0 / 10.0
I booked this hotel thinking it would be quiet at night. Unfortunately, despite my room being located on the 14th floor, the thumping music outside which started around 9 pm and lasted until 3 am. We requested a room change but we were informed the hotel was fully booked by the manager, yet there was online availability. Even our cancellation request was denied. In this regard the manager was not helpful at all. Definitely, we would not use this hotel again.
10.0 / 10.0
Professional and friendly staff, the hotel is new, the rooms are very clean, great coffee and sweets at the lobby caffe, shopping and city center close. This hotel doesn’t serve any alcohol or dining options within premises. There are good restaurants around, walking distance.
5.0 / 10.0
Everything was jyst top notch!
Service incredible, food, hotel condition, the real 5* property!
Oh, don't let me forget amazing pool and even better young people that works there!
Thank you everyone for this short but amazing experience.
8.0 / 10.0
X
5.0 / 10.0
Hasan and Selma (Front desk) and Edin K. and Amar (2 floor restaurant) were exceptional. They went out of their way to make us feel welcome and comfortable. Well done team and you should be very proud.
We cannot wait to come back!
Best wishes,
Shen-Ru (room 2001)
10.0 / 10.0
1
10.0 / 10.0
Excellent service by the amazing team at the hotel
10.0 / 10.0
Excellent staff, immediate helpful service whenever requested, outstanding hotel and perfect walkable location.
4.0 / 10.0
Don’t deserve 5 stars. Expensive, dirty bathroom, stained couch in the room. No shampoo in the shower. Not fresh breakfast and limited variety
10.0 / 10.0
Staff is very friendly and very nice location and view from the room. Would come back again
5.0 / 10.0
Beautiful luxury hotel. View of Sarajevo is gorgeous. Couldn't stop looking out the window. Staff friendly and helpful. One of the most comfortable hotel beds we have ever slept on. Will definitely stay here again on next visit to Sarajevo.
6.0 / 10.0
We have stayed here many times. This will be the last, the bathroom was dirty. The cabinets need to be replaced in the suites . Breakfast is still very good, but not the rooms .
5.0 / 10.0
Very pleasant and helpful front desk staff
6.0 / 10.0
We liked the location, staff and there help up to their capabilities.
Hotel towels, toilettes as well as shower area cleaness has to be improved.
6.0 / 10.0
Limited staff , nobody picks up the phone, non existent room service. Terrible customer service.
10.0 / 10.0
Good choice for Sarajevo.. Walking distance (15 min) from the old city where you can find many restaurants coffee shops bars etc.. The hotel is attached to sizeable shopping mall.
5.0 / 10.0
All perfect - can really recommend this place in Sarajevo!
2.0 / 10.0
Great service at check in, welcoming staff. Very nice rooms and good view. Unfortunately the hamam and sauna were closed (without prior notice). My daughter accidentally spilled a drink on the duvet cover, which I reported to the desk and offered to cover expenses for cleaning. It was promptly changed - nice.
The breakfast was very good and the staff kind and service minded. At checkout however I was charged 50 Euro for the cleaning of the cover which I found surprising. Also 10 Euro was added for parking when it was stated that as a silver member of hotels, it was supposed to be complimentary, which the staff did not take notice of even though I pointed that out.
8.0 / 10.0
Location was perfect.
10.0 / 10.0
Every thing was excellent. Dennis at the front desk was very friendly and helpful which gave a first best impression. Also Bakir’s sense of humor.
10.0 / 10.0
Had a fantastic stay at the Swissotel Sarajeo. Hotel is top notch, good service, impressive breakfast, and within walking distance to everything in the city.
10.0 / 10.0
Food was real good. Hotel was extremely clean and staff was extra friendly
10.0 / 10.0
Conveniently located near shopping mall. Easy meeting point for tour pickups
10.0 / 10.0
Checkin person was enthusiastic and helpful. Gave us a room upgrade and great concierge service.
10.0 / 10.0
Thanks to the lady at the reception DRAGANA nice location nice staff
10.0 / 10.0
Excellent
10.0 / 10.0
Very professional, supportive and friendly personnel, excellent size rooms, good location. This is a definitely great choice to stay.
6.0 / 10.0
Hotel is very nice. But the staff wasnt too friendly and failed to mention when the breakfast is and how to use hotel amenities like to pool and spa
2.5 / 10.0
افخم راقى فندق في سراييفو الافطار متنوع ومشبوك مع اكبر مول في سراييفو اسمه سيتي سنتر كما انه السوق القديم مشي لمدة خمس دقائق
4.0 / 10.0
Hotel is perfect. Location is very nice. But the hotel is 100 pct alcohol free. There is no pub. Yu should inform to the customers before booking the hotel. This is not big issue but this was the first Swiss hotel whic I ever stayed
4.0 / 10.0
This is a fairly new hotel outside of old town. We were happy with the staff who are very friendly and helpful.
It is not really walking distance to old town but taxis are very inexpensive and we did take the local trolley which was fun.
Breakfast was very good with a wide range of fruit, cheeses, breads and cooked to order eggs.
It was not a problem but be aware this is a alcohol free hotel.
We would stay here again if we ever return to Sarajevo.
5.0 / 10.0
The hotel is newly built and very clean. The front desk staff is very helpful and courteous. I can't say enough about their breakfast menu which was amazing. There is a mall, which is connected with the hotel, so if you just want to spend some time outside your room, or try a variety of different foods or beverages you can always do so. Transport is easily available. Two times, we called a cab from the hotel, and it arrived within 5 minutes. Would definitely stay there again.
6.0 / 10.0
Hotel was good but we did laundry and it is a complete rip off. Almost 300 BAM for one load of clothes.
Amenities were meh, half the rooms were not in service.
5.0 / 10.0
Great hotel including service in the heart of Sarajevo new town
5.0 / 10.0
Excellent service and support in all thinkable matters.
10.0 / 10.0
Excellent service and a great location
2.5 / 10.0
Mükemmel bir otel, konumu harika, personel güleryüzlü, kahvaltısı çok ama çok iyi, manzarası eşşiz. Otelin sunduğu bütün hizmetler çok iyi.Tek eleştirebileceğim şey var o da yatakları, çok sert yatakları var, alışık değilseniz bel ağrısı kaçınılmaz.
10.0 / 10.0
Lovely property and we enjoyed our stay!
FAQs
How much does this hotel cost compared to others in Sarajevo?
The average price for a rental in Sarajevo is $63 per night. This rental is $271 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Swissotel Sarajevo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Swissotel Sarajevo. Enjoy the water!
Is Swissotel Sarajevo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Swissotel Sarajevo?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.
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