Bahía Tolok

Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Studio, Accessible, Kitchen | Living area | 50-inch flat-screen TV with cable channels, TV, Netflix

Comfort Penthouse | Private kitchen | Fridge, coffee/tea maker, highchair, paper towels

Basic Room, 1 King Bed, Refrigerator | Bathroom | Rainfall showerhead, hair dryer, towels, soap

Fridge, coffee/tea maker, highchair, paper towels

4.3

Excellent(159 Reviews)

Hotel in Isla Mujeres

3-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a full-service spa, near North Beach
This hotel features a full-service spa, an outdoor pool, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, concierge services, and tour/ticket assistance are onsite.
Bahía Tolok offers 11 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels, first-run movies, and pay movies.

Bathrooms include rainfall showerheads and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Garden

Map of Isla Mujeres

Nearby attractions

Selvatica - The Adventure Tribe

54 mi

La Gran Rueda Cancún

15.2 mi

Available Rooms

Comfort Apartment, Multiple Beds, Balcony, Sea View

2 King • 600 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Comfort Studio, Accessible, Kitchen

1 King • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

1 King • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, 2 Queen Beds

2 Queen • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Room, Terrace, City View

2 Queen • 377 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Bahía Tolok

$$$$

4.3

Excellent(159 Reviews)

Hotel in Isla Mujeres

3-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Garden

Map of Isla Mujeres

Nearby attractions

Selvatica - The Adventure Tribe

54 mi

La Gran Rueda Cancún

15.2 mi

Available Rooms

Comfort Apartment, Multiple Beds, Balcony, Sea View

2 King • 600 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Comfort Studio, Accessible, Kitchen

1 King • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

1 King • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, 2 Queen Beds

2 Queen • 431 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Family Room, Terrace, City View

2 Queen • 377 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.3

Excellent(159 Reviews)

2.0

Aug 2024

I spent my whole trip at super expensive hotels that let me down this room was cheap and it was my absolute favorite I would 109% stay here again. The ONLY reason I’m not giving this place 5 stars is the restaurant. Me and my girlfriend got eggs bacon and potatoes both the exact same thing. Food looked great tasted great. Then they brought the bill. The hotel restaurant completely screwed us the bill was 1200 pesos without tip. I was totally oissed I felt like they ruined everything literally breakfast cost me $20 less than what my room there cost. Total ripoff just ruined the entire vibe

0.5

Jul 2024

Worst experience I had on Mexico in all the years. No one at the Frond Desk. Did not clean the room twice even as we asked to clean in the morning. Took a cash deposit for incidentals and would not return it because we check out at 12:30 instead of 12. Charged for 2 people even though there was only one guest.

4.0

May 2024

It’s a beautiful boutique hotel nestled on the west side of the island . The pool and seating area are perfect. We felt like we were house guestsnd were treated wonderfully . It is very family friendly hotel . I highly recommend this place !!

4.0

Apr 2024

Great place to avoid party crowds.

5.0

Apr 2024

We had a great stay. Don’t pay attention to the bad reviews

0.5

Apr 2024

ASSAULTED by staff member, terrorized with multiple visits at my door in the middle of the night... Hotel.com... shame on you for your lack of taking this matter seriously. I have no words!!!

5.0

Feb 2024

It was a beautifully taken care of property with very friendly and helpful staff.

1.0

Feb 2024

was so bad did not accept check in and we did not check in or stay

5.0

Feb 2024

We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

4.0

Feb 2024

The property is well maintained and beautiful however, it does not have all of the amenities advertised. They advertise having a restaurant and bar and even show pictures on their website of the food that they serve. However, there is not a bar or restaurant on site. Both have been shut down and are non existent. This left a very sour note with us as we booked this hotel especially since they advertised both. We spoke to the manager about our concern and she said “oh, sorry for the inconvenience “ and nothing more. We explained to her that we booked this place because of the amenities advertised and she shrugged us off. We were very disappointed. And to top things off, we had stayed at another hotel the week before staying here and 2 days before the start of our reservations at Bahia Toluk, we visited this hotel and gave our deposit and this same manager confirmed with us when we questioned why the restaurant wasn’t open at the time of visit, that it is open daily from 8am to 3pm and said that the bar was open the same hours. We laughed at the time and questioned why the bar opened so early. In fact, she was lying to us as she wanted to secure the cost of half of our stay. To say the least, we will never stay here again

2.0

Feb 2024

Bed was very soft and comfy! The pool is not heated, so we got in the ocean instead! Hammocks were very relaxing. Sunset was beautiful! The restaurant is not open at all, so that was disappointing. Would stay at this quaint boutique hotel again!

5.0

Dec 2023

We loved the suite, the Terrace room oceanview. Enjoyed sitting on private patio in morning and evening. Staff were awesome . King size bed was decently comfortable but pillows are too lumpy. However this maybe a personal opinion. Overall really liked this boutique hotel. Location kinda mid island where walking is definitely possible, which is a plus for us.

1.5

Dec 2023

Bad first impression with the hotel manager. She changed our price at the hotel for the stay. She changed the shuttle price 3xs then charged me again on the way out. The shuttle company was trying charge us as well. There was a big miscommunication. We definitely will be back to Isla Mujeres but definitely not to this hotel. The apartment description don’t match photos. I don’t like to review. But we just did not really feel the welcome from the two women working the reception it was more like we were annoying them. I’m pretty sure they felt the same way we did. The bad first impression and attitude from them sparked this bad energy. I’ve had much better experiences in other hotels on the island. I must say that Brandon the hotel restaurant manager was super cool. Every morning I had coffee and he was super respectful and very helpful along with his assistant. The cleaning lady is great and the night security guy are awesome as well

5.0

Nov 2023

Quiet and beautiful boutique hotel. Staff was very friendly and attentive. A great place to get away and relax yet only minutes away lots of shopping, restaurants and beach clubs. Loved it!

5.0

Nov 2023

We stayed at Bahia Tolok for 5 nights. We felt very safe the entire stay, the staff and owners are so nice and helpful with anything we needed, the room was very comfortable - plenty of room and the air conditioner worked great! Best shower pressure ever single day and we always had plenty of hot water. Definitely recommend! We will stay here again.

5.0

Oct 2023

We weren't sure what to expect but we're very pleasantly surprised by the lovely facility. The setting was beautiful, the room was lovely and we felt very welcomed by the excellent staff.

0.5

Sep 2023

When we got to the hotel, we were given a room that had water dripping down the walls. When we asked for a new room, they gave it to us, but tried to charge us the upgrade when we checked out. In the new room, the shower did not drain correctly and the toilet did not flush. also, the hairdryer did not work. The bathroom mirror was broken and the bed was hard and the pillows terrible. We also wanted to rent a golf cart from them to use for 24 hours we wanted the golf cart at 4:30 pm and wanted to return it at 4:30 PM the next day. However, the young girl at the front desk told us that we had to have it from the moment of check in. We argued about this for 30 minutes. It was ridiculous. The resort pictures look nothing like the actual hotel and if I could give this hotel, zero stars, I would. do not book this.

1.0

Aug 2023

Overall, I do not recommend Bahia Tolok. The staff was nice but the owner has not met basic necessities for livable conditions. He threw some subpar rooms together and called it a hotel. Please take the time to read all reviews 1- The bathroom was filled with E.coli! The poop trash can, toilet, and entire bathroom got soaked during each shower. They do not mop the floors. They ran out of towels for 3 days during our stay. The bathroom was lined with black mold due to the poor ventilation and no fan. 2- None of the rooms have working wifi. 3-The pool had food lining the bottom. Old chips and fish sandwiches. They didn’t clean it at all during our stay. 4- The rooms are filthy! Dust everywhere. Dirty floors and the not maintained. 5- The AC was subpar. It blew hot air. 6- Intermittent power loss. They do not have a backup generator to accommodate power outages during the night. 7- The manager is impossible to reach. The manager is not located in isla mujeres so when things go wrong they throw their staff under the bus and hide behind a phone. The staff spent hours trying to call the managers. The mangers scream policy when they know the property is not anything like what they advertise. The irony of this poorly kept property is the beautiful owner suite located above all the hostel rooms. The owner living like a king off a poorly kept property. I feel bad for the staff! Even if you are in a pinch do not stay here! You will regret it!

4.0

Aug 2023

Nice spot for our trip. Nicely set up. Wonderful staff. Pool was beautiful although strong chemicals. Restaurant and bar had limited hours during our visit. Convenience store out front was very handy. Would stay again for sure.

2.0

Jul 2023

I booked a room with a small private pool, i arrived friday and found it dirty, I requested at front desk to get it cleaned, I waited all night, I went back again to front desk around 9pm to follow-up, she said that they spoke with the "pool cleaning guy" and that he would be in first thing in the morning, I followed-up Saturday morning, followed-up again at noon, then again around 7pm, and still nothing, and all i got was apologies, I asked for the manager, "apparently he travel to every weekend" so the place runs itself with ZERO accountability.

5.0

Jul 2023

Beautiful location and view, staff was extremely helpful and welcoming. Penthouse with the private pool, private balcony, and well appointed is a must do!

5.0

Jul 2023

Fantastic little hotel right on water about 1mile from ferry terminal.

5.0

Jun 2023

Perfection!

5.0

May 2023

Will be staying here again.

3.0

May 2023

Not quite what I expected but the room was comfy.

5.0

May 2023

Well maintained and beautiful property. The rooms were clean and comfortable, the condo came with a nice balcony that overlooked the water. Gorgeous sunset views every night. The pool is really nice!! We all loved the hammocks hanging from the trees, great nooks for reading and relaxing. Next door is Skulls restaurant - great place, we recommend the fish and chips, so fresh!

5.0

May 2023

Excellent customer serivce, nice location, confortable bed, the shower had nice pressure. I will definitely recomend the hotel to family and friends.

5.0

Apr 2023

Loved it, Francis and all staff were excellent, breakfast was good and the view is unbelievable

2.5

Apr 2023

Beautiful little hideaway, we were on the island for 10 nights and stayed stayed 8 we will be back! Great location, close to N beach but not in all the hustle, fun bars next door, beautiful sunsets!!

5.0

Apr 2023

My wife and I had a wonderful time there for our honeymoon. We stayed Bahia Tolok hotel for a week. The facility was super clean and very organized. The hotel service was specutacular and the staff was very friendly. The best part was the atomosphere, very calm and chill. If you are looking for a place to relax and more private space, we highly recommend this hotel. The closest beach is 15 min away on foot. We walked to the north beach most of the time. There is also a very convinient public bus from the ferry port and it costs only usd1.00. We will definately come back here.

5.0

Apr 2023

Absolutely beautiful. Fantastic staff. Can’t say enough about it. I’ve been to Isla 14 times. This place is amazing. Simple. And beautiful. So caring about its guests.

2.5

Apr 2023

Great little hotel. Lovely grounds and friendly helpful staff. No beach but great views out to sea and sea water pool. Rooms are lovely and great location away from hustle of playa Norte but easy walk there or drive down to south. Thanks Bahia tolok for a great stay

4.0

Mar 2023

Very nice rooms and comfortable beds

4.0

Mar 2023

We enjoyed the hotel, however given the fact we paid close to 300.00 cdn per night, we felt it was considerably overpriced for what you got. We specifically paid extra for the suite with a kitchen so we could cook meals however that was next to impossible as the kitchen had bare minimum supplies, which were in poor condition. There was no dinner available at the hotel and the breakfast and lunch were extremely overpriced, as were the drinks. We did enjoy the quietness of the property. Fortunately there were not many guests there when we were there, otherwise it would have been an issue for lounge chairs around the pool as there were only 5.

5.0

Mar 2023

Very nice rooms and common areas, perfect por some chill time. Sunset from the hotel bay is amazing!

3.0

Mar 2023

Cute hotel but not on a beach. Some sand in a courtyard with hammock seats and outdoor restaurant seating. Basic room - bed was comfortable. We had room facing road and heard traffic noise. Staff not particularly friendly. Was expensive for what you get. 15 minute walk into town. I would stay closer to North Beach next time.

5.0

Mar 2023

This is a lovely and quaint property with friendly, professional and efficient staff. We loved our room w a terrace and small kitchen, outdoor cafe, pool, hammocks, and view of the water. The walk to north beach was east, but also plenty We look forward to returning!

5.0

Mar 2023

The pool, outdoor area and the restaurant on the dock was amazing, and the staff were so friendly and helpful. We booked a standard room, which didn’t have any view and we had to have the curtains closed because of guest walking by. But it looked like the other rooms had beautiful views, so I would recommend upgrading if you have the budget for it.

5.0

Feb 2023

Bahia Tolok is a lovely, quiet little spot. The staff are amazing and the pool and restaurant area are small but very relaxing. Our room was clean and well maintained.

5.0

Feb 2023

Friendly, easy access to town..fun hammocks and pool & comfy beds.

FAQs

How much does this hotel cost compared to others in Isla Mujeres?

The average price for a rental in Isla Mujeres is $275 per night. This rental is $99 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Bahía Tolok. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Bahía Tolok. Enjoy the water!

Is Bahía Tolok pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Bahía Tolok?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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4.1

Excellent(994 Reviews)

Rocamar Hotel Panoramico Isla Mujeres

Hotel

in Isla Mujeres

2star

2 guests · 1 bedroom · 1 bath

Garden · Pool · Air conditioner

The best choice in Isla Mujeres for Hotel, for $161 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Bahía Tolok

Hotel in Isla Mujeres

Reasons to book

About this hotel

Amenities

Map of Isla Mujeres

Nearby attractions

Available Rooms

Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Studio, Accessible, Kitchen

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Standard Double Room, 2 Queen Beds

Family Room, Terrace, City View

Bahía Tolok

Hotel in Isla Mujeres

Reasons to book

About this hotel

Amenities

Map of Isla Mujeres

Nearby attractions

Available Rooms

Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Studio, Accessible, Kitchen

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Standard Double Room, 2 Queen Beds

Family Room, Terrace, City View

Reviews

FAQs

How much does this hotel cost compared to others in Isla Mujeres?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Bahía Tolok pet friendly?

What amenities are available at Bahía Tolok?

Explore similar vacation rentals in Isla Mujeres

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