Fairmont Orchid Gold Experience

Outdoor pool, cabanas (surcharge), pool umbrellas

Minibar, in-room safe, desk, soundproofing

Couples treatment rooms, sauna, steam room, body treatments

Fairmont Gold, 1 King Bed, Garden View | Minibar, in-room safe, desk, soundproofing

Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes

4.7 / 5.0

Outstanding(50 Ratings)

Resort in Puako, HI

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Luxury resort on the beach, with outdoor pool
Spend the day relaxing at Fairmont Orchid Gold Experience's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Fairmont Orchid Gold Experience offers 45 accommodations with minibars and video-game consoles. Rooms open to furnished lanais. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

55-inch LCD televisions come with cable channels and pay movies. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 10 outdoor tennis courts, and a health club. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Puako, HI

Nearby attractions

Kahalu’u Beach Park

42.8 mi

Mauna Kea State Park - Halepōhaku Area

Available Rooms

Fairmont Gold, Room, 1 King Bed, Concierge Service, Ocean View

1 King • 516 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Fairmont Gold, Room, 2 Queen Beds, Concierge Service, Ocean View

2 Queen • 516 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Fairmont Gold, 1 King Bed, Concierge Service, Garden View

1 King • 516 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Fairmont Gold, Suite, 1 King Bed with Sofa bed, Concierge Service, Ocean View

1 King • 1 Sofa • 1050 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Fairmont Gold, Suite, 1 Bedroom, Concierge Service, Ocean View

2 Queen • 1 Sofa • 1050 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Fairmont Orchid Gold Experience

$$$$

4.7 / 5.0

Outstanding(50 Ratings)

Resort in Puako, HI

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Family friendly

Map of Puako, HI

Nearby attractions

Kahalu’u Beach Park

42.8 mi

Mauna Kea State Park - Halepōhaku Area

Available Rooms

Fairmont Gold, Room, 1 King Bed, Concierge Service, Ocean View

1 King • 516 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Fairmont Gold, Room, 2 Queen Beds, Concierge Service, Ocean View

2 Queen • 516 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Fairmont Gold, 1 King Bed, Concierge Service, Garden View

1 King • 516 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Fairmont Gold, Suite, 1 King Bed with Sofa bed, Concierge Service, Ocean View

1 King • 1 Sofa • 1050 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Fairmont Gold, Suite, 1 Bedroom, Concierge Service, Ocean View

2 Queen • 1 Sofa • 1050 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.7 / 5.0

Outstanding(50 Ratings)

2.5 / 5.0

Sep 2024

The property was gorgeous and the views of the water were spectacular. We had an ocean view room that was worth the upgrade, and the beachside restaurants took full advantage of the views. We paid extra for the Gold package and the service was outstanding. Staff were friendly, helpful, and timely the making sure the breakfast, snacks, and evening appetizers were set up. Fitness center was top notch and concierge services at the resort made some high quality recommendations that saved us time and resulted in a great experience. The location of the resort in the Mauna Lani area near Kona is close to shopping and restaurants but far enough away that the grounds are serene and peaceful. Highly recommend the property and the upgrade to the Gold package.

4.0 / 5.0

Sep 2024

The property is on a secluded beach about a half hour from Kona. The Gold Orchid Lounge was really nice and included breakfast and appetizers as well as juice, coffee and water. Most of the staff were excellent. The bed was very comfortable. The beach was a great place to watch sunset. It is close to Blue Hawaiian helicopter tours. We tried the restaurant Brown’s beach house. The ambiance with live music was nice.

5.0 / 5.0

Jul 2024

The Fairmont Orchid is a lovely property, well groomed with waterfalls, koi ponds and beautiful flowers and trees all around. At night we fell asleep to the waterfall, in the morning we woke to birdsong. The staff was wonderful and attentive. Learning our names and engaging with us. Having the Gold experience provided us with a more dedicated concierge team, breakfast and canape which was all fresh prepared, local and delicious. Among the Gold experience staff, we engaged a lot with Samuel, Kacia and Lisa who all ensured our stay was relaxing and enjoyable. We look forward to returning to Hawaii and the Fairmont Orchid.

5.0 / 5.0

Jul 2024

We stayed at Fairmont Orchid Gold for six nights as a family and the services we have received were exceptional. Although we had to wait a bit for our room to be ready, we were able to relax and enjoy refreshments at the Gold lounge. Due to some complications we encountered we got a free upgrade to a suite with ocean view which made our stay even more comfortable. The hotel property ground is amazing with beautiful landscapes at every corner. The private beach with a cove made swimming and snorkeling in the ocean very safe and enjoyable particularly when you have younger kids. We enjoyed delicious breakfast and evening refreshments every day at the gold lounge and all service members were extremely courteous and have us very useful suggestions on where to visit. Overall we love our stay at Fairmont orchid and will definitely come back in future!

5.0 / 5.0

Jun 2024

Very nice, family friendly place. Not crowded. Quiet and relaxing. Awesome staff.

5.0 / 5.0

Jun 2024

Beautiful, clean, safe, relaxing, friendly.

4.0 / 5.0

May 2024

Pools and beach

5.0 / 5.0

Dec 2023

The staff were wonderful as usual. The continental breakfast had a good selection of food and beverages. The evening canapés were fine for dinner for us. Having food available in the lounge was convenient and helped us make the most of our days. The beach was also great for stargazing.

5.0 / 5.0

Nov 2023

Five nights of the Fairmont Gold experience. Loved it! Nice room, excellent amenities, friendly and professional staff.

5.0 / 5.0

Nov 2023

Sam and Kabbel were just great!

5.0 / 5.0

Sep 2023

It was a magical experience-beautiful gardens, first class service, areas to walk and great snorkling right on the property. The most amazing hospitality ever! We will be back!

5.0 / 5.0

Nov 2022

We have stayed at the Fairmont Orchid Gold for many years. The staff are amazing and always great to be back!

5.0 / 5.0

Oct 2022

Great staff, family friendly, nice beach with good snorkeling

5.0 / 5.0

May 2022

Bathroom dated, shower had no handcrip and way to small, lack of storage in the dressers,

5.0 / 5.0

May 2022

The Orchid is a beautiful property. The tropical landscaping and beautiful beach & shoreline are stand outs - great for bird and turtle watching. The vast majority of interactions with staff were above and beyond courteous and friendly; it felt like staff enjoyed their work. In terms of rooms, our King room was kept very clean and all furniture, including the balcony felt up-to-date. While some of the bathroom fixtures appear dated, it did not detract from our hotel experience as they were in good working order. Thanks again, Orchid Hotel. You made our trip to the island very enjoyable.

5.0 / 5.0

Apr 2022

Fairmont Orchid is a beautiful resort. Lots of waterfalls and koi ponds around property. Many restaurants on and around the property. Snorkeling was great and a p[protected area for small children to snorkel in. Staff is amazing!!!

5.0 / 5.0

Apr 2022

Totally relaxing!

2.5 / 5.0

Apr 2022

Totally relaxing!

2.5 / 5.0

Jan 2022

I highly recommend booking the Gold Experience. The staff and the free snacks in the club room were great. I also loved the private beach!

2.5 / 5.0

Jun 2021

The pool and gold experience was great.

2.5 / 5.0

Apr 2021

Absolutely lovely grounds! The rooms were more4 - 5 star.

2.5 / 5.0

Apr 2021

Absolutely lovely grounds! The rooms were more 4 - 5 star.

2.0 / 5.0

Feb 2021

The facility and grounds were amazing. The staff outside and at restaurants were amazing. The Gold Experience was NOT worth it during the pandemic as it does not allow any type of extra service so until that is lifted I would not recommend it nor did they offer anything for Valentines Day etc. The on site Hertz rental car was kind of a joke, the island is not crowded and they just didn’t care, so I went elsewhere, basically rent your car from airport.

1.0 / 5.0

Feb 2021

2.5 / 5.0

Mar 2020

The Fairmont Gold floor was fantastic and completely worth booking. The lounge provided complimentary breakfast, all day non alcoholic drinks, afternoon tea, pre dinner appetizers, and later evening cookies. Not to mention friendly concierge service.

2.5 / 5.0

Mar 2020

2.5 / 5.0

Feb 2020

The team on the Gold Floor was exceptional. From the staff at the private front desk, to the wonderful crew in the Gold Lounge, to our warm and friendly housekeeping crew. We couldn't have dreamt of a better place for our elopement/babymoon.

1.3 / 5.0

Feb 2020

1.0 / 5.0

Dec 2019

This hotel's check in time have been at 4 o'clock but i could not enter my room at 6:30. I had to wait because the room was not ready. It is the worst experience for me.

2.5 / 5.0

Nov 2019

I just loved the view and the layout! Resort staff were so pleasant and helpful.

2.5 / 5.0

Oct 2019

The property had an array of foliage, a waterfall, and koi pond. We stayed in the Fairmont Gold VIP floor which was immaculate. The staff & concierge were friendly, professional and made our stay a delight.

2.5 / 5.0

Oct 2019

2.5 / 5.0

Sep 2019

Service was phenomenal. I am so glad there is a gold option. The scuba diving was beyond excellent and creative design of the spa and pool.I did not appreciate the spy bugs though.

2.5 / 5.0

Sep 2019

We loved our Gold Experience. The check in was easy and the people at the desk were so nice and helpful. Our room was at the end of the garden but we had a partial view of the ocean from the lanai. Our room was so quiet,we missed hearing our forest full of coqui frogs! We live here on the island and had heard that the gold experience was Golden,and we agree. From the cupcakes,including the gluten free one for my birthday to the gluten free breakfast option to the smiles and the helpful staff when we left our snacks in the car,we were blown away with the service. Even when we had a bad experience at the HaleKai, they bent over backwards to make up for it. Mahalo nui loa to the Fairmont Orchid Gold Ohana!

2.5 / 5.0

Aug 2019

From greeting to checking out, our stay was magical. The Fairmont Orchid Gold experience was top notch and we will be back. This hotel is our go to on the island , as we live on the Hilo side. It is now our "other home". The food was fabulous too. We dined at Brown's Beach House, had the venison and my husband hadcthe filet, delicious! Our server Alice was so sweet and talked story with us. A round of applause for the staff of Gold. They really are so helpful and are so cordial.

2.0 / 5.0

Jul 2019

I really liked the personal attention. The grounds flowers waterfalls and beach view is just beautiful. I didnt think the air conditioner was strong enough and the water pressure in the shower needed improvement. Also the beach needs umbrellas set up for the loungers.Overall wonderful hotel and property.

2.0 / 5.0

Jul 2019

I really liked the personal attention. The grounds flowers waterfalls and beach view is just beautiful. I didn't think the air conditioner was strong enough and the water pressure in the shower needed improvement. Also the beach needs umbrellas set up for the loungers.Overall wonderful hotel and property.

FAQs

How much does this resort cost compared to others in Puako?

The average price for a rental in Puako is $739 per night. This rental is $1,020 above the average.

Is parking included with this resort?

Parking is not specified as an available amenity at Fairmont Orchid Gold Experience. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Fairmont Orchid Gold Experience. Enjoy the water!

Is Fairmont Orchid Gold Experience pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Fairmont Orchid Gold Experience?

We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.

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$$$$

Fairmont Orchid Gold Experience

Resort in Puako, HI

Reasons to book

About this resort

Amenities

Map of Puako, HI

Nearby attractions

Available Rooms

Fairmont Gold, Room, 1 King Bed, Concierge Service, Ocean View

Fairmont Gold, Room, 2 Queen Beds, Concierge Service, Ocean View

Fairmont Gold, 1 King Bed, Concierge Service, Garden View

Fairmont Gold, Suite, 1 King Bed with Sofa bed, Concierge Service, Ocean View

Fairmont Gold, Suite, 1 Bedroom, Concierge Service, Ocean View

Fairmont Orchid Gold Experience

Resort in Puako, HI

Reasons to book

About this resort

Amenities

Map of Puako, HI

Nearby attractions

Available Rooms

Fairmont Gold, Room, 1 King Bed, Concierge Service, Ocean View

Fairmont Gold, Room, 2 Queen Beds, Concierge Service, Ocean View

Fairmont Gold, 1 King Bed, Concierge Service, Garden View

Fairmont Gold, Suite, 1 King Bed with Sofa bed, Concierge Service, Ocean View

Fairmont Gold, Suite, 1 Bedroom, Concierge Service, Ocean View

Ratings and reviews

FAQs

How much does this resort cost compared to others in Puako?

Is parking included with this resort?

Is there a pool at this resort?

Is Fairmont Orchid Gold Experience pet friendly?

What amenities are available at Fairmont Orchid Gold Experience?

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