Hotel H15 Luxury Palace - Destigo Hotels

Luxury Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite | Living room | 49-inch Smart TV with satellite channels, TV

Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Luxury Suite | Living room | 49-inch Smart TV with satellite channels, TV

9.6 / 10.0

Outstanding(359 Ratings)

Hotel in Krakow

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Kraków hotel in Kraków Old Town with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Change of towels is available on request.
Hotel H15 Luxury Palace - Destigo Hotels offers 70 accommodations with minibars and safes. These individually decorated accommodations include dining tables. Beds feature down comforters. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Krakow

Nearby attractions

Polish Aviation Museum

4 mi

Henryk Jordan Park

1.7 mi

Available Rooms

Standard Room

1 Queen • 280 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior

1 Queen • 355 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe

1 Queen • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Super Deluxe

1 Queen • 506 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Luxury Suite

1 King • 807 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel H15 Luxury Palace - Destigo Hotels

$$$$

9.6 / 10.0

Outstanding(359 Ratings)

Hotel in Krakow

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Krakow

Nearby attractions

Polish Aviation Museum

4 mi

Henryk Jordan Park

1.7 mi

Available Rooms

Standard Room

1 Queen • 280 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior

1 Queen • 355 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe

1 Queen • 431 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Super Deluxe

1 Queen • 506 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Luxury Suite

1 King • 807 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.6 / 10.0

Outstanding(359 Ratings)

5.0 / 10.0

Nov 2024

Great hotel .. right next to the old market sq The spa facilities were excellent The breakfast was of high quality

5.0 / 10.0

Nov 2024

The hotel was beautiful and in a great location. The team were very helpful and welcoming. The whole hotel was spotlessly clean, quiet and well cared for. The only elements that could be improved were the bed was VERY firm and the pillows were not comfortable. The breakfast tea was not replenished in the room and the towels were quite rough. All personal preference and didn’t massively impact our overall stay but for a 5 star hotel you would expect these things.

5.0 / 10.0

Nov 2024

The hotel was a fabulous find converted from a palace with lots of history. The conversion is modern and sympathetic at the same time. Its location in Krakow old town is superb and convenient for sightseeing, close to all restaurants and bars.

5.0 / 10.0

Oct 2024

Beautiful property, well located. A great spa, and Anna gives the best massage ever. Their Concierge Michael? knows the city and region well a gave me invaluable tips on making this a great stay.

5.0 / 10.0

Oct 2024

Everything about the stay was amazing. Thank you.

5.0 / 10.0

Oct 2024

The staff were very friendly, the breakfast is fantastic and the rooms were comfortable. The pillows where the only let down The location is ideal!

5.0 / 10.0

Sep 2024

Fabulous boutique hotel, two minutes away from the town square. The staff could not have been more helpful or friendly and welcoming. Comfortable rooms with the added bonus of underfloor heating in the bathrooms. Lovely breakfasts. Would definitely recommend

8.0 / 10.0

Sep 2024

This is a very good hotel because it is in a good location and has good services and amenities.

10.0 / 10.0

Sep 2024

Great place

10.0 / 10.0

Sep 2024

Great location.

5.0 / 10.0

Sep 2024

Really amazing hotel. It's beautiful, quiet, great food and excellent service. The staff are very friendly and helpful. The only issue we had was the wifi (not secure and sometimes spotty), which also didn't connect with the tv. So, we couldn't watch anything on the tv. The Michelin reviewed restaurant was amazing!

3.0 / 10.0

Aug 2024

The staff attitudes are not what you would be expecting at the five-star hotel (especially in the restaurant/bar). Cleanliness - dusty lamps, dirty windows... where is the housekeeping manager??? Is it too overwhelming to keep the highest standards? There are other five-star hotels to explore in this beautiful city of Cracow...

10.0 / 10.0

Aug 2024

Property location is very good cleanness outstanding but what really makes the difference is the people that works there from the moment you walk in to the sadly moment you leave they go way bruto help you in your needs a big shout out to David in the front to Johana that makes the morning breakfast very special

5.0 / 10.0

Aug 2024

Everything the staff were able to affect was working fluently and with the most professional manner. The building was nicely restored. Since even the best ones can bet better - the light switches were logically so complicated it took me whole three days to get used to them :) Definitely recommending this place for a romantic stay. The garden was surprisingly quiet, so even the sound of the cabinet for live lobsters was a bit annoying ;) Thank You!

5.0 / 10.0

Aug 2024

Everything about this hotel was excellent. The staff were all so friendly and helpful- everyone offered great suggestions for dining and activities. They helped us organize take away breakfast boxes for early day trips that were so delicious and filled with amazing pastries, sandwiches and fruit and had hot lattes ready for us when we had to leave by 6am! we really appreciated it!! The rooms were comfortable and lovely. The lobby is stunning and the pool and spa area were great! We used the gym and steam rooms and jacuzzi all very nice. The location is perfect- just a couple blocks away from the old town square but removed just enough that the block is not crawling with tourists. Would definitely stay here again and recommend it to anyone visiting Krakow!

4.0 / 10.0

Aug 2024

Very enjoyable stay….. staff are very friendly, helpful and respectful ( with one exception) Very good breakfast. Our only problem was with the air conditioning which didn’t work well.

10.0 / 10.0

Aug 2024

The staff couldn’t help enough

10.0 / 10.0

Aug 2024

This property is beautiful, and perfectly situated to see all of the old town of Krakow without hearing any crowd noise on our street. Additionally the staff was fantastically helpful about arranging anything we needed, and the food and spa were also outstanding. We were upgraded to one of the Palace's historical rooms which was gorgeous but with a host of modern conveniences - heated floors in the bathroom, automated blackout curtains, etc. Would highly recommend!

10.0 / 10.0

Aug 2024

The property was clean, well run and a pleasure to stay. We would highly recommend. Also, they have a fantastic breakfast.

10.0 / 10.0

Aug 2024

10.0 / 10.0

Aug 2024

Excellent choice when staying in Krakow! Staff were helpful, rooms beautiful and clean! Walkable to the square.

5.0 / 10.0

Aug 2024

This hotel was a true pleasure from check-in to check-out! Historical palace, beautifully decorated! Top-notch service. Delicious breakfast. My room with balcony was perfect! The location is excellent as well. You can easily walk to the railway station and many other places. True Polish hospitality in the beautiful old town of Krakow!

10.0 / 10.0

Aug 2024

Great location but still quiet. Felt very special to be in an actual palace! Spa was very clean and relaxing. Nespresso in room and wonderful breakfast. Staff was top notch!!

10.0 / 10.0

Jul 2024

Wow, gorgeous luxurious hotel, huge rooms. Truly a 5 star hotel in a perfect location in old Town. Everything was just amazing. Great customer service all around especially from the concierge to the guys who helped me with my bags on 2 different days. Breakfast was also really good, I enjoyed the egg benedict with salmon and a cappuccino with some desserts. Also had lunch at the bistro, great presentation and delicious food. Unfortunately had to leave since I am a Bonvoy/marriott member and had already booked another hotel with them which truly was subpar given the luxury feel and treatment of H5 hotel. I honestly wish I had booked my whole stay in Krakow with them. Will definitely book with them if I come back. I’ve read reviews stating that the rooms are small which is shocking and makes me wonder if they stayed at a different hotel than I did. This is beautiful hotel. Do yourself a favor and stay at this hotel, I promise you will not regret it.

10.0 / 10.0

Jul 2024

The location is perfect—close to everything yet still quiet. The staff was fantastic, and the property is impeccably maintained. Highly recommend!

6.0 / 10.0

Jul 2024

Front desk was unfriendly right from the start, they did not created solution for the problem only extend it for ther pleasures. During the stay they treat us like we not belong there. Even on the last day had problems to order car service for my family.

5.0 / 10.0

Jul 2024

Fabulous hotel. Our second visit. Only slight disappointment is no sweet vegan cooked breakfast option and no toaster.

10.0 / 10.0

Jul 2024

We have just returned to the UK after a 5-night stay in Krakow. The hotel choice was difficult because we have never been to Krakow before but I'm so glad we finally decided on the H15 Luxury Palace for our first visit. In this case, the extra cost was very much worth it! The hotel is located in an extremely convenient area for all the main sites and attractions, very close to the main square but just far enough to have some tranquility. The hotel building and facilities were stunning, even our basic/standard room and the staff were all very helpful and friendly throughout our stay. The spa facilities were beautiful and the breakfast was phenomenal - a huge range of choices every day both traditional and contemporary. It was probably the best hotel buffet breakfast we have ever had. Thank you to Agniezska for helping to organise our tour to Auschwitz and to the rest of the staff who made our stay incredibly enjoyable.

10.0 / 10.0

Jul 2024

A beautiful property. Would stay there again,

10.0 / 10.0

Jul 2024

The most amazing stay, staff were so friendly and could not do enough for you. Already planning our trip back. Great location, so close to everything but the right distance away from the centre! Loved everything about this hotel 😀

10.0 / 10.0

Jul 2024

The hotel H15 luxury palace is beautiful and the service is extraordinary. All of the little touches make a difference like the room upgrade. The staff was friendly, warm and still very professional. It was a great pleasure staying there. Highly recommended.

10.0 / 10.0

Jul 2024

Excellent hotel!!

10.0 / 10.0

Jul 2024

I will stay here every time I am in Krakow. Incredible hospitality, great food, knowledgeable staff, comfortable everything. I was shocked how great of an experience I could have in a hotel.

5.0 / 10.0

Jul 2024

Spending the weekend at H15 in Krakow was a fantastic experience. The hotel is located in the very centre of the Old Town, just a minute from the main square. The hotel’s staff were incredibly professional and friendly throughout the entire stay. Breakfast was excellent. I had booked a room without breakfast included and later realised that was a mistake. The room was very spacious, beautifully furnished, and impeccably clean. After a long day of exploring the salt mines or dragon caves in Krakow, enjoying the spa with its two saunas (dry and wet), jacuzzi, and lovely pool was the perfect way to end the day. Thank you, H15! I’m already looking forward to visiting you again!

10.0 / 10.0

Jun 2024

Location, staff, hotel. All 5 stars.

1.0 / 10.0

Jun 2024

I recently had an extremely disappointing stay at what was supposed to be a five-star hotel, but felt more like a three-star experience. Upon arrival, the room’s cleanliness was immediately questionable. The bathroom, in particular, was in unacceptable condition with stained bath mats that clearly hadn’t been cleaned properly. The luxurious experience that was advertised was nowhere to be found. The decor and amenities were very basic, far from what I expected from a hotel of this supposed caliber. I reported the poor cleaning service to the front desk, but my complaint was completely ignored; no one took any action to address the issue. Additionally, we waited for over an hour for the promised iron to be brought to our room, only to find out they had forgotten entirely. The rooms themselves were quite small and definitely not worth the steep price. For what they offered, it felt like a complete rip-off. For anyone considering staying here, save yourself the disappointment and money—go to the Marriott instead.

10.0 / 10.0

Jun 2024

H15 Luxury Palace is one of the best hotels I’ve stayed in - in the world. I say this as someone who travels fairly extensively abroad and in the U.S. We returned here this year after a wonderful stay last year. The hotel itself is beautiful. A flawlessly restored, integrating original elements from the building’s structure (the ceiling beams!) with modern updates. The staff are the friendliest, most helpful hotel staff I’ve encountered in Poland. The buffet breakfast combines Polish classics with fare from around the world. I cannot emphasize enough what a wonderful hotel this is.

5.0 / 10.0

Jun 2024

Amazing hotel. 5 star all the way & amazing interior design throughout.

5.0 / 10.0

Jun 2024

Very good service, newly renovated and excellent breakfasr

10.0 / 10.0

Jun 2024

Excellent customer service. Beautiful spa facilities. Very accommodating for disabled. We are coming back! They are number 1!!

FAQs

How much does this hotel cost compared to others in Krakow?

The average price for a rental in Krakow is $70 per night. This rental is $208 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel H15 Luxury Palace - Destigo Hotels. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel H15 Luxury Palace - Destigo Hotels. Enjoy the water!

Is Hotel H15 Luxury Palace - Destigo Hotels pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel H15 Luxury Palace - Destigo Hotels?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.

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9.6 / 10.0

Outstanding(955 Ratings)

Wyndham Grand Krakow Old Town

Hotel

in Kraków

5star

1 king bed, 1 sofa bed

Pool · Air conditioner · Internet / Wifi

Looking for the perfect place to call home during your trip to Krakow? This Hotel offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Hotel H15 Luxury Palace - Destigo Hotels

Hotel in Krakow

Reasons to book

About this hotel

Amenities

Map of Krakow

Nearby attractions

Available Rooms

Standard Room

Superior

Deluxe

Super Deluxe

Luxury Suite

Hotel H15 Luxury Palace - Destigo Hotels

Hotel in Krakow

Reasons to book

About this hotel

Amenities

Map of Krakow

Nearby attractions

Available Rooms

Standard Room

Superior

Deluxe

Super Deluxe

Luxury Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Krakow?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel H15 Luxury Palace - Destigo Hotels pet friendly?

What amenities are available at Hotel H15 Luxury Palace - Destigo Hotels?

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