I came to this hotel, but not initially. The conference that I was attending, had us up in a really horrible venue. When I came to this place, it was amazing. The cleanliness was superb. The amenities were amazing as well. Make sure and hit that swimming pool. I was really impressed by the breakfast. I was also surprised to find that they had a happy hour included. This definitely would be a repeat visit for me if I ever came down to visit again.

they over-booked and didn't have my room. thry did call ahead to a nesrby hotel to secure a room, but it was not equivalent to what i booked originally.

Unmatched hospitality, and amenities one of the best hotels I’ve ever been to and I’ve been to a lot

Hotel not to crowded complementary breakfast provided clean rooms!

Drove 17 hours overnight from florida to stay at this hotel for the week. Called at 8am morning of check in asking for early check in since i would be getting into town at 1230 as opposed to 3. Front desk receptionist told me they dont ever honor early check in, are unable to confirm it even if they could, and even if they did, they charge a big fee to facilitate early check in. All of this made me irate, front desk receptionist told me she would call me at noon and tell me if they were able to honor it after speaking to housekeeping. I was then sent an email from someone who represented himself as the GM, James Denaro, that not only was my reservation cancelled, but i wasnt permitted at or inside the hotel. He didnt call me to discuss the situation, didnt ask for my side of whatever issue existed, which pertained to the early check in request, just sent me an email cancelling everything for someone who drove 15 hours overnight which i told them. I then subsequently requested the email for his regional manager and he seemingly intentionally provided the wrong email address. i emailed him back to notify him of this and it’s now been a week and no response since. This is a dodgy hotel, run by dodgy people. Its ashame because the element brand nationally is a good one and the management of the actual company are good people but this particular location is garbage and its run like a garbage can. I would run in the other direction as quickly as possible away from this hotel.

Accurate description. Clean, comfortable place with a large lobby to work and to host meetings Thank you Celina and staff for your help. Recommend booking a room on the side of the hotel opposite the highway

Everyone and everything is terrific!

Great location! Very clean. Friendly staff. Great location walking distance to a couple restaurants and bars. King of Prussia Mall is a short drive away. They have an awesome complementary happy hour with two free drinks and snacks. Highly recommend!