AC Hotel by Marriott Monterrey Valle
Hotel in Monterrey
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsAir conditioner, Parking, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
AC Hotel by Marriott Monterrey Valle has a fitness centre, terrace, a restaurant and bar in Monterrey. This 3-star hotel offers room service and a 24-hour front desk. The property is non-smoking and is situated 5.3 km from Obispado Museum.
Amenities
Air conditioner
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Map of Monterrey
Available Rooms
King Room
1 King • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds
2 Double • 279 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Junior King Suite
1 King • 624 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.0 / 5.0
El aroma y el trato del personal
Que nos hayamos que tenido que cambiar de habitación por el problema en la
Regadera
4.0 / 5.0
El aroma y la atención del personal
Que nos tuviéramos que cambiar de habitación porque la regadera no servía porque no tenía regulado lo caliente y lo frío
1.5 / 5.0
Las instalaciones están espectaculares muy bonito muy limpio y se nota que es un hotel nuevo, muy cómodo las habitaciones. También la ubicación es muy buena y el diseño me encantó..
Me robaron ya que yo tenía derecho a desayuno, según mi reservación y el Recepcionista, con poca experiencia me lo negó. Termine pagando mas de lo que tenia contemplado. Sumado a esto cuando llegué tuvimos una mala experiencia con el recepcionista por que desconocía como funciona su sistema amenos eso fue lo que nos dio la impresión.
4.5 / 5.0
The location in the Valle Oriente is very practical. The plus: the hotel is located in a commercial area where you can find downstairs a pharmacy, a bakery, a coffee shop and some restaurants.
The hotel itself is well decorated with a large lobby from where you can work easily and bedrooms are very comfortable.
You also have a large gym on the roof.
The breakfast was included but very average. The coffee tastes hot water but it's common in many places of Monterrey.
At the moment of doing the check-in you need to be aware about how much they will want to charge you because they use a higher exchange rate than Booking. Hopefully I made them notice and they adjusted it to Booking prices.
5.0 / 5.0
Si bastante
Nada
5.0 / 5.0
Everything
All was excellent
3.5 / 5.0
Location
Was dirty the room
5.0 / 5.0
Me gustó que es un hotel nuevo, la decoración, la ubicación esta ideal, en Distrito Armida, tienes cosas buenas cerca de ti, restaurantes, cafés, centros de ejercicio, hospital... excelente ubicación, staff amable y limpieza.
En una ocasión el room service tardó muchísimo, solo solicité un café y no me lo pudieron llevar a tiempo, supongo estaban saturados, fuera de eso, todo lo demás muy bien. En otra ocasión el room service si llegó a tiempo.
5.0 / 5.0
Muy cómodo y el personal muy amable, la chica de recepción muy linda persona, sin duda volvería
Mejoraría su desayuno, ya no vuelven a poner mas cosas y muy pequeño el área donde esta
4.5 / 5.0
Location, security, nice installations
N/A
5.0 / 5.0
Es un hotel nuevo con habitaciones y espacio modernos.
Es un hotel para estancias cortas, de 1 o 2 días.
4.5 / 5.0
Las instalaciones, la ubicación, el cuarto, la cafetera, refri, todo en general.
En el Lobby y el restaurante huele un poco a drenaje, así como también desearía un poco más de canales deportivos en la terraza y los cuartos.
5.0 / 5.0
The building is beautiful rooms are very clean and the beds are very comfortable
The price it showed on booking was not the real price
2.0 / 5.0
Around 8 am one of the cleaning personnel came into our room while we were sleeping. It woke us up and we were scared and had to ask the lady to leave the room. During the breakfast everything was dirty, dirty crockery on the food bar and there were only crumbs left. We ordered from the menu and it took almost an hour for our order to arrive and on arrival it was cold and uncooked. We talked to the manager because we were surprised to have experienced something like this at an AC Hotel and she was not there so we had to send the comments and pictures via mail. They didn't solved the issues. We're very disappointed.
2.5 / 5.0
The water was shut off for some hours
3.5 / 5.0
the hotel is brand new, modern facilities look nice and chic. located inside a new plaza full of restaurants, coffee shops and places to hang around.
Breakfast was included on my rate and staff didn’t believe me, food was bad and limited options. Booking was made on usd rate, they used 19.20 mxp/usd vs 17.80 that was the official rate (company policies they explained)
pillows smelled very bad, we asked for a change and they still smelled bad. by the 3rd time they changed them smell was still present but tolerable
5.0 / 5.0
delicious
the bed sheets
3.5 / 5.0
Great hotel, rooms great. Some Staff members at front desk without any care about the customer.
A men in the front desk staff was very rude and never offers me the parking service fee. There is another girl at front desk with superior customer service care. She help us with the parking fee and offers us a late check out.
A male member of the front desk staff without any care of the customer.
The hotel has us dollars rate but charges you in MXN at their own exchange rate. Terrible
4.0 / 5.0
In San Pedro which is the nicest area in MTY. Modern actually brand new when I arrived. It has all the facilities I needed ( working space etc ... ). Breakfast is good with omelettes that you can order, chilaquiles etc ...
Only a slight confusion as I one of the waiter wanted me to pay the breakfast but told him was already included in my price. The problem was sorted but just a slight detail.
4.5 / 5.0
no free parking
4.0 / 5.0
clean and modern
no shower gel and shampoo. was not refilled. also they have a problem with coming out of the parking garage
FAQs
How much does this hotel cost compared to others in Monterrey?
The average price for a rental in Monterrey is $115 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at AC Hotel by Marriott Monterrey Valle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is AC Hotel by Marriott Monterrey Valle pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at AC Hotel by Marriott Monterrey Valle?
We found 7 amenities for this rental. This includes air conditioner, parking, laundry, balcony or patio, and tv.
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