Motto by Hilton Tulum

Premium bedding, in-room safe, individually decorated

55-inch flat-screen TV with digital channels

8.6 / 10.0

Excellent(178 Ratings)

Hotel in Tulum

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 2 restaurants connected to a shopping center in Tulum
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Motto by Hilton Tulum offers 115 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Hot tub or spa

Gym or Fitness Center

Garden

Map of Tulum

Nearby attractions

Available Rooms

Room, 1 Queen Bed

1 Queen • 162 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

1 Queen, Mobility/Hearing Accessible 3X3 Shower

1 Queen • 172 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Flex Room with 1 Queen Wall Bed

1 Queen • 162 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

1 Queen bed Rooftop Level

1 Queen • 162 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Flex Room, 1 Queen Wall Bed, Rooftop Level

1 Queen • 162 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Motto by Hilton Tulum

$$$$

8.6 / 10.0

Excellent(178 Ratings)

Hotel in Tulum

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Hot tub or spa

Gym or Fitness Center

Garden

Map of Tulum

Nearby attractions

Available Rooms

Room, 1 Queen Bed

1 Queen • 162 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

1 Queen, Mobility/Hearing Accessible 3X3 Shower

1 Queen • 172 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Flex Room with 1 Queen Wall Bed

1 Queen • 162 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

1 Queen bed Rooftop Level

1 Queen • 162 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Flex Room, 1 Queen Wall Bed, Rooftop Level

1 Queen • 162 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(178 Ratings)

5.0 / 10.0

Dec 2024

The hotel is amazing and only 20 minutes bike ride from beautiful beach club . The rooftop with the pool is amazing.The staff is welcoming , helped me for everything , even bike renting (which is free).

5.0 / 10.0

Oct 2024

Very clean hotel in a great location with amazing rooftop pool, good food and poilte staff!

10.0 / 10.0

Sep 2024

Stuff are amazing and friendly, the location is easy to acsess to downtown. If you are new to this area, local stuff can give you the best ideas and options to experience.

2.0 / 10.0

Aug 2024

I got bed bugs from staying at this property. I thought they were mosquitoes bites at first, but realized after the 2nd night bed bug bites. The toilet clogged and the noise around my room was disgusting. Nobody came to clean my room after the 1st night until after 3pm. I know bc I was taking a nap. I let the front desk know I would be out and came back and room was still not cleaned. I had to ask for bath rags because none were provided. Place also looks a little run down since photos were taken. In all my travels this by far was the worst hotel I stayed in. Not worth trying to save a little money in the end.

10.0 / 10.0

Aug 2024

A very nice hotel with exceptional views and surroundings. Has it own parking and room service is excellent. Rooftop is worth seeing!

10.0 / 10.0

Jul 2024

Located between Centro Tulum and Beach zone...Can ride bikes to both..property extremely clean and staff was amazing..Would definitely stay again in the near future

10.0 / 10.0

Jul 2024

this is best

10.0 / 10.0

Jul 2024

Great hotel, nice and clean, staff was friendly, the roof top pool and gym is very nice. Great location, pretty close to everything, parking garage underneath the hotel so feel free to rent a car. Give my stay here a 10/10

10.0 / 10.0

Jun 2024

Close to a few restaurant options, short bike ride to the beach.

8.0 / 10.0

Jun 2024

Nice hotel

8.0 / 10.0

Jun 2024

Very small rooms. Good for single people.

10.0 / 10.0

Jun 2024

Great Service and Location

8.0 / 10.0

May 2024

Andres, Giri, Sofia and another guy on the morning to evening shift, amazing individuals. They helped us so much. The staffs upstairs at the pool were incredible. They are all so kind, so nice and very accommodating. I could really go on and on about the staff. The staffs that cleaned my room. Organized it so well, I called my mom and told her 😂. Lots of love for that place

10.0 / 10.0

May 2024

I love this property- every one was super nice and friendly

10.0 / 10.0

May 2024

All was beautiful, wish the hotel menu had more options and better drinks nonetheless it was an amazing experience and will go again

10.0 / 10.0

Apr 2024

Great!!!

10.0 / 10.0

Apr 2024

I enjoyed my stay! The staff was friendly, the property was clean, and close to a lot of tourist attractions. The parking garage was supervised. The food was great!

10.0 / 10.0

Apr 2024

I love the food , the smell of the hotel , the people is just amazing

8.0 / 10.0

Mar 2024

Beautiful hotel with great staff. Food at the hotel is pricey but delicious and comparable to surrounding restaurants. Walkable distance to plenty of restaurants and shopping boutiques. Room is quite small, perfect if you are travelling alone.

10.0 / 10.0

Mar 2024

Location was perfect to explore Pueblo efficiently. Stores and shop were walkable, easy to get cabs to the beach. Bike rentals were close by and the hotel provided bikes. Rooftop was beautiful.

6.0 / 10.0

Feb 2024

The property is nice. However, the beds are extremely hard and uncomfortable. The pool area is nice. Customer service was good. You can bike to the downtown area, but you will need a taxi for the beaches.

8.0 / 10.0

Jan 2024

This hotel is modern, and well maintained. The staff are helpful, friendly and knowledgeable. The rooms are nicely furnished, however the washrooms offer little privacy. The 10usd credit per day that you are given can only be used on the rooftop pool bar.

2.0 / 10.0

Jan 2024

The house keeping service was terrible!. No bathroom towels asked several times no blankets asked several times and no body wash asked several times

5.0 / 10.0

Jan 2024

Excellent service at Motto Tulum. Lots of amenities and things to do nearby. Free parking and there are rentals for bikes and scooters, Pool is beautiful and great poolside service and poolside restaurants. This place is designed really nicely. Rooms are small but meant to tap into a simplistic hotel stay and encourage you to go out and explore. Also very very impeccable cleaning.

10.0 / 10.0

Dec 2023

Amazing location and staff. Food options right outside and amazing rooftop and gym.

5.0 / 10.0

Dec 2023

The hotel was perfectly positioned to get to the beach quickly on a scooter (which could be rented down the block), walk to amazing taco stands and the rooftop pool/restaurant & gym were first class. I’d stay here again in a heartbeat. Friendly staff that all spoke good English too… which is kind of rare in Tulum.

10.0 / 10.0

Dec 2023

Is vey nice , rooms are basic and small, but clean and modern . You need to buy your own water , no microwave, neither coffe machine , you need to pay extra tax at your arrivals

10.0 / 10.0

Dec 2023

This hotel is very clean, it smells like a spa the minute you walk in. The staff is welcoming and informative. They give you information and will help you with anything you need. The pool area is very nice. The only thing I would say is a con is the rooms are small and there are only two restaurants, however there is plenty of dining options within walking distance.special thanks to Leo, and Clara!

6.0 / 10.0

Dec 2023

The design is cool and modern and well maintained ,but not practical at all! Rooms are very small and NOT sound proof so you can easily hear the other rooms and the floor! The bed is tiny and placed in the corner. The restaurant is good but overpriced Overall I won’t recommend this hotel!

8.0 / 10.0

Dec 2023

Staff always asking for tips.

10.0 / 10.0

Nov 2023

Good hotel

10.0 / 10.0

Nov 2023

This hotel is close to the beach and downtown. Many restaurants and shopping center in a few steps.

4.0 / 10.0

Nov 2023

Clean and comfortable hotel in Aldea Zama Commertial zone. Nice location close to restaurants. room and shower was clean, room was large and nice. It was a comfortable stay overall, only a few improvements could be done, better service with friendly staff( they didnt provide us additional simple trash bag), better towels( they were hard and looked old), and breakfast. Overall it was a good stay.

10.0 / 10.0

Oct 2023

Clean, safe, welcoming staff

10.0 / 10.0

Sep 2023

Beautiful property, very clean and the staff was great!

6.0 / 10.0

Sep 2023

The hotel stay overall was decent but the beds were extremely hard. It was uncomfortable to sleep. The front desk reps were very nice. The waitress Deby at the roof top bar had excellent service also. Overall my experience was a 7/10.

8.0 / 10.0

Aug 2023

The hotel was really nice! All the amenities were well kept like the pool & gym! The lobby smelled heavenly when entering! The room was also in great condition. I wish there was a little more space in the room but it’s exactly what’s pictured so wasn’t surprised at all. The area outside the hotels (the main road seems to have a lot of construction so not best area to walk around but it was convenient location to grab a cab to go to city center or beach area)

10.0 / 10.0

Aug 2023

I can’t wait to come back! Simply amazing!

8.0 / 10.0

Jul 2023

This was a really nice place to stay. Comfortable and clean rooms great AC okay water pressure and comfortable bed. The front desk staff were great even let us tour the rooms before we booked and the welcome drunk was delicious. The one downside is all of the towels had at least one brown stain on them. I have no idea what that is about but it almost became a joke to look to see where the brown stain would be in your towel. Other cons: no water bottles or cups/coffee in the room, the waitstaff for the rooftop is rude and they pressure you to spend more money.

10.0 / 10.0

Jun 2023

I recently stayed at Motto by Hilton in Tulum, and I was blown away by the beautiful boho decor throughout the hotel. The staff were amazing, and the cleanliness was top-notch. Highly recommended for a memorable stay in Tulum.

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is $302 per night. This rental is $116 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Motto by Hilton Tulum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Motto by Hilton Tulum. Enjoy the water!

Is Motto by Hilton Tulum pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Motto by Hilton Tulum?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and hot tub or spa.

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Motto by Hilton Tulum

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Room, 1 Queen Bed

1 Queen, Mobility/Hearing Accessible 3X3 Shower

Flex Room with 1 Queen Wall Bed

1 Queen bed Rooftop Level

Flex Room, 1 Queen Wall Bed, Rooftop Level

Motto by Hilton Tulum

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Room, 1 Queen Bed

1 Queen, Mobility/Hearing Accessible 3X3 Shower

Flex Room with 1 Queen Wall Bed

1 Queen bed Rooftop Level

Flex Room, 1 Queen Wall Bed, Rooftop Level

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Tulum?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Motto by Hilton Tulum pet friendly?

What amenities are available at Motto by Hilton Tulum?

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