Hôtel Le Donjon - Coeur de la Cité Médiévale
Hotel in Carcassonne
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with a 24-hour front desk, steps from Aude Gate
This hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hôtel Le Donjon - Coeur de la Cité Médiévale offers 61 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. This Carcassonne hotel provides complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
This hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hôtel Le Donjon - Coeur de la Cité Médiévale offers 61 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. This Carcassonne hotel provides complimentary wireless Internet access.
Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Garden
Map of Carcassonne
Available Rooms
Classic Room
1 Double • 161 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Double Room
1 Double
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Superior Twin Room
2 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Triple Room
3 Single
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Family Room
2 Double
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
staff was excellent as was our room. loved the town and would recommend two night stay.
2.5
The location of the rooms in a private courtyard was outstanding.
2.5
Lovely room, super location, friendly staff, good value
2.5
Lovely staying in the castle but was tricky finding food in the morning if you didn’t want to go with hotel Continential breakfast. Service, hotel and location were excellent. Room was comfortable and bathroom was a good size for a hotel.
2.5
Lovely stay, great location for the city.
2.0
Check in staff was very inviting and helpful. Room small, but comfortable. Good shower and the Location within the walls was unbeatable:
2.5
Wonderful two day experience
2.5
The Hotel le DonJon is an ideal base within the walls of the medieval city!
The hotel is beautiful and the staff is very professional. David met us in the parking lot right outside the walls, and drove us and our luggage to the hotel. The fellow at the front desk was also excellent. ( I apologgize for not getting his name.)
2.5
amazing location inside the walled city of Carcassone
2.5
Loved this hotel. Service was excellent, property is beautiful, beds were comfortable. The family room was very spacious. I would recommend this hotel to my friend and family, and would definitely stay here again.
2.5
Great stay and very helpful and friendly staff. The location is amazing, in the middle of Carcassonne. The rooms are clean and tidy. We enjoyed staying here very much!
1.0
Old rooms - our two superior double rooms were not as in the pictures, one even in an old annex - unfriendly and unhelpful staff - hotel past its best time
Good: silent AC and quiet room, transfer from parking (24 EUR per night) to the medieval city
5.0
A perfect central location in the heart of the city, the valet service for parking is ideal and the staff very helpful! We had a room for 3 and it was perfect for us…
5.0
Very good hotel in the heart of Carcassone. Silent room, they have a parking outside and take care of your luggage
2.5
Well located, beautiful historic building. The room was quite basic, but fine. Site staff was very kind and friendly. But I missed the amenities that a 4-star hotel should have (toothbrush, shower cup....).
5.0
The two staff members we engaged with were incredibly kind, helpful and understanding, going beyond what would be expected in order to help us. Even though they were busy, they did not act as if they were busy, but gave us all the time we needed.
3.0
The hotel is conveniently located within the walled city. You can walk out of the hotel and access the restaurants and UNESCO heritage site. Other than the location and breakfast, the hotel service left much to be desired.
They misadvertize the family room for four with 2 doublebeds. The second bed is a sofa bed (should clearly state that). On our arrival, while the sofa bed was pulled out, there were no sheets, blanket or comforter. We had to call late at night to request.
When our train was late, I messaged the hotel. They didn't respond or acknowledge till a day later. The front desk person would not make a dinner reservation for us on arrival and requested that we walk around. When he told us that we will not be able to get into the restaurant next door because of time (without even trying), we were able to walk in and request a table. Overall, very disappointing service by the front desk.
5.0
great location. We recommend using their paid private parking just outside the city walls; it worked well. Interesting lobby with old books and board games. We had fun playing the board game Carcasonne in Carcasonne. We recommend staying in old city so you can wander around at night when few people are there.
5.0
Great, would recommend
5.0
Brilliant location within the city walls
5.0
This Hotel is one of the best I've ever had the pleasure of staying in. I hope to one day return.
5.0
The hotel was excellent and staff so attentive and helpful. What an experience staying in the walled city staying at the hotel made it even more special
2.5
A unique experience in a wonderful building in a magical setting
2.5
Great experience into the middle of Carcassonne city
5.0
The staff was friendly and it was accessible to many places!!
1.5
Booked a room almost two months before the stay but ended up in an annex. No one told us before that we would get a room in an annex, there was a strange smell in the staircase and no lift, we had to carry our bags down several floors. When I asked why they hadn't told me about the annex, called me or emailed me about it, they wondered if I had wanted to stay in the hotel itself? Strange question as I obviously thought I had booked a room at the hotel! The door to the annex was difficult to get open, luckily it did not start a fire because then I don't know if we would have made it out. The coffee cups were dirty. I was very disappointed. Who has put 4 stars? In addition, they advertise their "library" which is a small shelf with 30 books.
1.5
A superior room was booked my daughter for us. we realised that the room was actually a basic room, no view apart from an alleyway which gave passersby a full view into the room, so no privacy. The curtains were missing several hooks so the curtain hung down when drawn, which let in light. Staff were very charming and helpful but on the first evening there was only one member of staff who was lovely but absolutely run ragged!
The car parking arrangements however were excellent, a very good service, particularly as my husband left his glasses in the car and it was no problem for the guys to collect them for us.
But all in all a disappointing stay unfortunately.
2.5
Right inside the walls of the town, the perfect location to explore this wonderful place. A great bteakfast too.
5.0
We really enjoyed this place. The location was great - walking distance to shopping, sightseeing, and restaurants. We were able to use the hotel parking which was very convenient. Staff was very friendly and breakfast was great! Would highly recommend it!
5.0
Great spot. Right in the middle of the walled Cite, with charming courtyards and spaces. Excellent stay.
2.0
The location was great and the staff was very kind and helpful. The logistics of getting to the hotel could be a bit more descriptive as it’s a little tricky! But once we found the correct parking lot we were well taken care of and the really nice crew got us up to the hotel in the old city. Those guys work hard and are so helpful! The hotel is fine but dated. Could use a refresh - and we weren’t aware that our daughters would be sleeping on a (very creaky, uncomfortable) sofa bed as the description of the family suite didn’t specify that. Aside from that we enjoyed our stay and the incredible convenience of the location!
5.0
Lovely hotel in the middle of La Cite.
5.0
Good location. Great staff and parking.
2.0
Had a lovely stay and the hotel being situated within the old city walls was perfect.
We drove there and paid the £22 euros for the car park which was fantastic. We were in a Tesla and they had 2 chargers so we were ready to go the next day! They drive you through the narrow city streets straight to the hotel - that was an experience and a brilliant touch!
We only had a classic room and you get what you pay - it was nice enough but a little dated. Very comfortable and large bed and clean.
Check in was extremely good and friendly.
Overall, I think it is a great little find and the garden was really pretty to relax in
5.0
Great place with wonderful staff!
3.0
Property is nice, room too small for the price. No coffee maker in the room, for oalmost US$250 at least tea and coffee in the room.
4.0
A good stay, with a reasonable room. The hotel is let down by their restaurant which was over priced and the food was not very good. The service in the restaurant was rushed as though they wanted my table, which I dislike.
5.0
Garden and decor.
2.5
The Hotel is wonderful. The room was modern and yet quaint overlooking the city. The trip from the parking outside the wall was unexpectedly cool. The porter/driver, Jerome, was amazing. He was friendly, a veritable tour guide for both the city and France in general. His driving in the tight quarters of the gates and the narrow street of this medieval city was a marvel to experience.
2.5
It’s very fun to stay within the walls of Carcassonne. The ride from the welcome point through the narrow streets was also entertaining. Friendly staff and great service.
FAQs
How much does this hotel cost compared to others in Carcassonne?
The average price for a rental in Carcassonne is $121 per night. This rental is $68 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hôtel Le Donjon - Coeur de la Cité Médiévale. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hôtel Le Donjon - Coeur de la Cité Médiévale pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hôtel Le Donjon - Coeur de la Cité Médiévale?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and garden.
Explore similar vacation rentals in Carcassonne
Explore all rentals in CarcassonneCarcassonne travel inspiration
Read our blogGuides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu
Guides
Top Things to Do in Fort Lauderdale, Florida
Guides
Top Things to Do in Miami: From Beaches to Culture
Guides
The Best Things to Do in Orlando: Attractions, Food, and Family Fun